"Chain hotels generally offer more personalized service than some local hotels."

"Always consistent. Best choice in RTC"

"First, there was a gross smell in the main lobby - not a good first impression. It is counter-intuitave to pull a handle up to open a door. There should be a sticker or a plaque on the door stating that to open the door you have to pull up on the handle. The venting fan in my bathroom was broken. Showering set off the smoke/fire alarm in my room at 5:30am. Shower steam isn't smoke, but whatever. What is more upsetting is that the front desk person didn't seem to care that the fan was broken. She was rude and flippant to me when I called asking her to turn it off. The card in the room states that kitchen kits (silverware, plates, glasses, etc) are available on request and will be delivered to the room. When I called asking for some silverware the front desk person was rude and then took over 30 minutes to bring the items. If the card says it will be delivered then it needs to be delivered. Personally, I think the kitchen items should be in the room. It is an extended stay property - people want to use the kitchen. The kitchen area, especially the stove was dirty. Supposedly the room was sanitized but I wonder how do you miss dirt on the stove and a bathroom venting fan that emits a loud high-pitched whine and goes "whomp-whomp" over and over."

"Breakfast is all carbs (waffles and bagels and high sugar yogurt). Fortunately I was able to get a hard boiled egg but I would have liked scrambled with some bacon or sausage."

"The room is clean and tidy"

"It's within walking distance of downtown Redmond and there are lots of restaurants nearby! The hotel is also clean and it was a very enjoyable stay."

"#positive #I was happy with the Cleanliness of surfaces, Wall cleanliness, Public area decor, Friendliness of the staff, Bed quality, Mosquito control measures; This hotel is good, with a good location, convenient transportation, and a supermarket and restaurant nearby. The breakfast is delicious and the service is friendly."

"I wish there was an ice machine, more towels were provided, and that the staff worked a bit faster during check in, but this is a good place to stay!"

"The staff were very friendly, and the breakfast menu offered a variety of options. The restaurant was clean. The location is in a lively area, making it convenient for shopping and dining. Any issues with the room were addressed promptly. A very good experience."