Rizhao Sheraton Hotel

"Just finished my stay at this five-star hotel, and it truly lived up to its reputation. The lobby was exceptionally grand, the rooms were spacious and elegant, and luxury was evident in every detail. The service was impeccable, making me feel welcome and well-cared for from arrival to check-out. The breakfast spread was lavish and exquisite, and the night view was simply stunning. A perfect experience, definitely worth a return visit!"

Four Points by Sheraton Rizhao

"This branded hotel provided an exceptional stay from start to finish. The service was absolutely fantastic, and its convenient location made getting around a breeze. Plus, it offered incredible value for money!"

Rizhao Yanda Resort Hotel

"As a loyal Ctrip user for over a decade, I've never left a bad review, but this hotel, which focuses on family water activities, has absolutely set a new low for my accommodation experience. I was so frustrated by the service that I'm warning all families with kids to avoid it! 1. Check-in efficiency was unbelievably bad: I didn't realize why there were so many people in the lobby when I arrived for check-in. Upon arrival, I was told the room wasn't ready and I was forced to wait for an hour. There were over ten front desk staff, but only one check-in counter was open. The family ahead of me, checking in for three double rooms, took a full 20 minutes, asking all sorts of questions, and having to ask again because the staff couldn't remember. There was no one to direct or manage the flow, it was utter chaos. 2. Front desk staff shirked responsibility: After waiting in line for 20 minutes, it was finally my turn, only for the front desk to tell me to go to the next counter. But the next counter had told me to queue here! This back-and-forth went on, showing a complete disregard for guests' time. Do I have to make a scene just to get served? 3. The manager was rude and irresponsible: I couldn't take it anymore and asked to speak to the duty manager. When they arrived, there was not a single apology. Instead, they twisted the facts and accused me of stating the wrong room type. Throughout, their attitude was arrogant and their speech rude, showing no sincerity in resolving the issue. Don't we deserve even a free smile? They verbally promised to have the room ready in 15 minutes and send the room card to the waiting area. But after waiting 20 minutes, there was no sign of anything, and the manager had simply disappeared. In the end, I had to go back to the front desk myself to chase them up and finally get my room card. For a room costing over 400 yuan, I didn't have high expectations. This isn't a bad review because I didn't get a room upgrade or a free night. I had no such demands. I just wanted normal service, but I didn't even get basic smiles or politeness. Everyone looked glum and had a frown. Management, please give your staff a raise! They're all going to get depressed working like this! 4. The rooms have absolutely no soundproofing. Even though there's carpet in the hallway, you can clearly hear children running and yelling, and normal conversations. It's as loud as if they were talking inside the room! 5. The renovation smell is very strong; it's nose-stinging as soon as you step out of the elevator. However, it also means the facilities are relatively new because of the recent renovation. 6. When I called for bottled water, I was told only four bottles are free per day. Even a hundred-yuan motel in a small town lets you drink water freely. Doesn't a family-friendly hotel understand the water needs of families with children? The staff are very unskilled, it feels like they had no pre-job training, constantly asking each other and discussing everything. The management has no service awareness whatsoever; you pay good money to suffer. No matter how good the advertised water facilities are, the supporting service has completely collapsed, and the staff lack basic professionalism. I absolutely do not recommend this place for families with kids. On the positive side, the hygiene was decent, with a few neglected corners, like a layer of dust on the clothes rail. The breakfast variety was quite rich, but they had a coffee machine that wasn't plugged in. If it's broken, why not just remove it? The only staff member who showed a smile was the one in the breakfast area responsible for scanning cards."

RIZHAO DOWNTOWN

"The soundproofing at this hotel is excellent; I could barely hear any noise from the hallway, which made for a fantastic night's sleep. Both the facilities and the service far exceeded my expectations. The owner pays attention to every little detail, showing a genuine commitment to running the place well."

Rizhao Lanqiao Jinjiang Hotel (Wanpingkou Dongyi Town Branch)

"The service was very warm and attentive, and dining at the hotel was incredibly convenient with options like à la carte, BBQ, and buffet. The food was excellent. I'll definitely consider staying at this hotel again next time I visit Rizhao."

Yanda Water Resort Hotel (Rizhao Wanpingkou Scenic Area · Rizhao Station Branch)

"...I'm absolutely disgusted. I booked this hotel in advance, and two days later they messaged me saying they'd changed the name from hotel to guesthouse. As shown in the picture, rooms are in high demand around May Day, so I didn't cancel. I was only there to accompany my child to an exam, and only staying one night. On May 3rd, the day I checked in, my brother, who was traveling with me, offered to help me put my things in, but they kept dawdling and wouldn't let me in, saying it was a policy. When I got to the room, I was dumbfounded. It was the first time I'd ever paid 284 yuan for a night of hermit crab shells! The room was only 18 square meters, with just one bed. The toilet was a ten-minute walk away. There was no breakfast, no air conditioning, and while it was 18°C ​​outside, the room was as stuffy as the dog days of summer. I just don't understand, don't you guys have any conscience making money like this? The sunshine is nice. This hotel is so lazy... Oh, a guesthouse... Disgusting tactics! Ugh!"

YUNYIN

"The overall service was incredibly thoughtful, and the hotel even has its own restaurant with delicious food! It's also pet-friendly, and the general impression was excellent. The only minor issue was that on the first day, perhaps due to the busy May Day holiday, our room wasn't tidied, and amenities weren't replenished. (We contacted the housekeeper at 11:30 PM, and they promptly brought us a lot of water – the housekeeper definitely deserves praise!)"

Grand New Century Hotel Rizhao Donghu

"Extremely satisfied! The service was warm and attentive, truly excellent. A big thank you to Liu at the front desk!"

The Mountain Art Hotel (Rizhao Wanxianghui Wanda Plaza)

"I absolutely love the place, the service and location. Very easy to locate and very clean. You guys keep up the good work. Cheers!!!"

Holiday Inn Rizhao Seaview by IHG

Magnolia Business Hotel (Rizhao People's Hospital & Rizhao Railway Station Branch)

"Service: The service attitude is very good, the child's breakfast is sent for two days, and the room is very clean. Environment: The surrounding restaurants are very good, the location is very good, and the window is not noisy at night. Hygienic: Hygienic cleaning is very clean, and the bed is made in time to replenish water. Facilities: The bathroom is not bad. The mattress is hard, and it is more comfortable to fall asleep than the big cushion. I like it very much. The room is large and there is plenty of space for activities. Summary: Very good hotel, 15 minutes drive from Wanpingkou, quiet, good value for money, very good service."