Hotel berhampiran Giardino di Sant'Alessio, Rome

I have never been to a place where a hotel feels like home. This is one of the amazing benefits of staying in Ostello Bello. The staff, bartenders, and night shift felt like absolute family by the end and I truly will never stay anywhere else while in Rome. Fravio (hope I am spelling that right) made my trip with his kind and friendly demeanor. All of the bartenders made me feel at home and welcome at all times. Treating me more than fairly in every citrcumstance. The rooms were clean and nice, with working showers and good facilities. I truly have nothing negative to say about my visit.

I appreciate how Julian ( the receptionist/ cleaner) welcomed us and did his best while we wait until he finished cleaning our room. We did arrive early so we understand why our room wasn’t ready yet. We have no complaints against him. He is very sweet and nice. However, the room is totally different from the photos posted on their site. The room space was tolerable but no A/C and there is a very weird smell in the bathroom and the second night was totally NO WIFI. I texted the contact number but no response. The shower area was small. I am a petite woman and I weight 120 pounds I barely cannot move a lot and I do not think a 6 foot male weighing more than 200 pounds won’t be able to move freely in the shower cubicle. Another thing that is a disappointment was 2 month and 1 month prior to our arrival We requested for an airport shuttle (since it was mentioned that they offer this service, which is also the major reason we picked this property to stay) the day before the arrival was the only time we found out from Andrea ( he’s a male) that we won’t be able to picked up since he said the shuttle is already full. We we’re really disappointed. If we knew about that hassle we should’ve arrange a different transportation or went to a different hotel that offer the airport pick up. I didn’t like how he sent us the message saying that we never communicated very well with him. Like what I mentioned, we were already trying to request for this 2 months and again a month before our arrival. Only last minute we found out that we’re on our own to figure it out how to get to Dada suites. The only good thing about this property was Julian. We like him a lot . The location was ok but there are better properties that have better location to tourist spots and excellent service.

It can give very high marks for the convenience and accessibility of transportation. What is more impressive, however, is that the friendly smiles and hospitality of the staff were received smoothly. The cleanliness and facilities of the rooms are quite good, but the rooms are not spacious. There are several tourist attractions around the hotel. It is also easy to access major tourist destinations. However, the most impressive thing that this hotel gave me was the hospitality and smile at front desk. Even though it is a short time, it is not easy to make a good impression like this. This is the case when soft power made the hard power shine more. The hotel's management strategy is impressive in that smart power was exercised. From the guest's point of view, there was nothing special, but it is a hotel that you can definitely leave with a good impression.

I would have liked to rate the hotel as 4.5* however our room was at the front of the hotel and even with the windows shut it was very noisy from the large road junction outside, plus there was noise from other residents and tvs in other rooms, maybe some soundproofing needs to be carried out. That having been said the location was excellent, an easily walkable distance to main attractions, plus a metro stop is directly outside the hotel. The area felt safe at night and there some very good restaurants to try which are only minutes away. Should you wish to go shopping then there are plenty of non-designer shops to choose from nearby including a very good department store called COIN. Our room was a good size and had a lovely bathroom. The bed was large and extremely comfortable, the linen was super soft. Cleaning through the hotel was of a high standard. Breakfast was excellent, everything you might want and the most delicious scrambled eggs I have ever had in a hotel. There were salads, pastries, cakes, fresh fruit, yoghurts, different cured meats and cheeses, sausages and bacon and vegetarian options. Top marks for the hard working breakfast staff. A great start to the day. Staff generally were friendly and helpful. At reception were snacks and drinks to welcome you which was a nice gesture. The hotel also has a small restaurant, ideal for lunches or if you are too exhausted to leave the hotel at night. We had pizzas and salads there a couple of times for lunch and they were very good. The reception area is good with couches, they will look after your baggage if you have a late flight. A very enjoyable stay.

It was an extended weekend family trip, so this hotel was a good fit since it was not all that far away from some interesting things, and it was priced reasonably. The room was spacious, with a plain design making it a little ugly, but it was clean and well cared for. Our view was of the apartments in the opposite buildings, but we got our views elsewhere. The bathroom was OK even if the shower doors did not close properly. They cleaned the room daily and left fresh towels, even if we did not ask for. What was really bad was the soap/shampoo that they offered. Not that it smelled bad or anything but it reminded me of the soaps hotels had in the 80s The common are was almost always busy, but the people were respectful and friendly, and left the place clean. The wifi was fast, even when using VPN like I did. Breakfast was nice, with a lot of choices and interesting flavors. But the coffee was really bad. You do not expect that in Italy, but it was from an automatic machine that made different kind of coffees, so the result was bad. The people that worked there were always smiling, were friendly and eager to help, which is something that always helps when you are staying in a foreign country. The hotel is next to a police station and the immediate area felt safe, even at night. There are homeless people close by but they never bothered us. There is also a metro station within walking distance. All in all, we had a pleasant stay and it is a great choice for a brief family vacation

Only two stars but spotlessly clean. Lovely room and super shower room. Bed was firm but comfortable. Fridge in the room. Coffee machine and snack machine near reception. No lift. Room only. Area is a bit run down. Lovely park 100 metres away with pavement cafe/bar doing basic snacks. Would go there again

Sono certa che ognuno di noi abbia la propria scala di fattori per valutare se un posto e' bello o brutto ma che siano le persone il valore aggiunto. In questo hotel pulito, carino e molto comodo , vicino alla stazione di Roma Termini sono proprio le persone che fanno di un piccolo hotel, un punto di riferimento per i nostri viaggi a Roma. Paola della reception e' stata, ed è, la persona che ci ha seguito in fase di prenotazione e che si è fatta in quattro per aiutarci a proiettare le nostre fotografie su una parete, di una saletta allestita solamente per noi, un gruppetto di fotografi arrivati in città per un corso di fotografia di due giorni. Grazie Grazie Grazie cara Paola, sei preziosa per l'hotel e per le persone che soggiornano da voi.. un infinito grazie da tutti noi. Federica

Very nice hotel for the price compared to most hotels in Venice the location is great if you’re taking the taxi or without crazy heavy luggages which I happen to have 2. If you’re taking the public boats there’s a distance to walk and have to cross 2 bridge which is fine if you’re travelling light. Stuff is very nice and helpful the room is fabulous other than 3 classic paintings hanging on the wall which is pretty scary at night. Other than that the room is big and nice with all the things needed

The hotel is situated right behind the Metro B line, only one stop from the Roma Termini metro station (or you can walk to Roma Termini by foot, which takes about 8 mins). So it's super convenient to travel anywhere by metro (but please note some metro stations may not be closed without prior notice). Our room is tiny but tidy, with all kinds of toiletries available (including slippers). The shower area is quite spacious compared to other hotels/hostels we stayed in during our trip. Our booking didn't include any breakfast, but we got some pastries and coffee just downstairs (there are a few cafe bars nearby). Will definitely come back if I am in Rome next time.

Lots of on site parking. Laundry service recommended across the hotel were amazing and friendly. Room was very small though. Blow dryer didn’t work. Not enough bench space in the bathroom. Overall cleanliness was great. The fridge was nice and cold. Although they don’t have a stocked fridge and you would have to go down to get bottled water. Variety of breakfast choices. Drinks were okay and coffee was from an instant coffee machine which was okay. Staff weren’t around often to ask for fresh coffee. Front concierge were friendly though and very helpful.