Hotel berhampiran Pullar Park, Rotorua

A very delightful place to stay in the center of Rotorua City/Town. Very happy that Starbucks was a breath away. The room was very clean with all the needed amenities and the heating system worked perfectly for the cold winter days. Although there isn't a lounge, I found the single chair near the entrance was enough as I wanted for my shuttles to various tours.

Stayed here for 2 nights with my family including an infant. Room was pretty spacious. Staff was friendly. Unfortunately, there seems to be bed bugs or dust mites on the floor carpet as I got plenty of bites around my ankle. Went ahead to inform the front desk but I was told that there were absolutely no bed bugs in the hotel. Overall room is ok except for the cleanliness.

I'll start with the things I liked. The breakfast buffet. It was nice to have a quick way to get a good breakfast at the hotel. The decorating in the lobby was very nice. Now the not to nice parts: The room was cramped with 2 queen-sized beds. (Though it did have a refrigerator and kettle.) I opened the curtains to be surprised by shredded sheers. The wi-fi was very poor. The access is not handicap accessible. The front steps did not have a railing. The ramp was great for luggage, but would not have accommodated a wheelchair. (I have bad knees and use a cane.) They seems understaffed. A common problem throughout our trip. But the staff was helpful. They acknowledged the torn sheers and have plans to replace them all.

When we booked the cheapest motel we could find for the short stay of two nights, we were not prepared for such an interesting experience. The rooms were scrupulously clean. Top marks for that. Towels changed every day. But oh what a strange place. There are two parts to the motel. We were put in what had once been a very expensive 1950's house converted into motel rooms. Up a very steep staircase, into the room, which has been decorated in what can only be described as someone's idea of art deco come 1950's. We had such fun figuring out what parts of the house had been altered to accommodate our space. The bathroom is very adequate and rather quaint. The toilet stall is housed in what would have been the homes original shower, with all the original pipework covered up by pictures. Access to the bathroom from the bedroom - step onto a mat - check under the mat and start laughing, because the pipework for the original toilet is still there. But hey, it was clean, the rooms large and after all, it's only to sleep in.

オーナーと可愛い猫（名前はパオラ）がお出迎えしてくれました。部屋は清潔感があり、清掃も毎日入ってくれます。タオルはたくさん置いてます。シャワー室は少し古いですが水圧は強いです。しかし、お湯を出す際に一度冷水を通らないとお湯が出ないため毎回冷たさに驚きます。洗面所に固定はされていますがティッシュが置かれているのが嬉しかったです。固形石鹸はニュージーランドで有名なマヌカハニーの香りで癒されました。キッチンはカトラリーが揃ってます。コンロもありますが換気扇がないためお肉を焼きたいのであれば外にBBQ用のコンロがあるためそちらを使用するのをお勧めします。ランドリーは乾燥機別で2ドルでした。ロトルアでモーテルをお探しの人はこちらのモーテルをお勧めします！

I stayed in the Sudima Lake Rotorua Hotel for three nights while attending a conference. The Sudima was selected as it was the cheapest of the four listed by the conference organisers. The accommodation and buffet breakfasts were standard and wouldn’t in themselves warrant a review, either positive or negative. What did warrant a review, however, was the check-in experience. This is the reason for the level-two rating. Having stayed at a range of accommodation – from higher end to backpacker - I cannot recall anything like it, either here in New Zealand or overseas. There was one person at the reception desk and only one other guest checking-in before me. That check-in took a seemingly interminable time, but that can happen for whatever reason. My check-in appeared normal, but thereafter the experience ‘went to custard’. Assigned a room on the third floor I duly went with my bag to the room. Arriving there the magnetic door card wouldn’t open the door. I then returned to the reception desk, explained the situation and was provided with a new set of door cards. I then proceeded back to the third floor and, yes, the door cards this time successfully opened the door. However, upon entering the room I was surprised to find evidence that someone else was using the room. Material around the room showed that this person was also a conference attendee. (Interestingly there was a half drunk bottle of whisky on a table, but alas it was a blend and not a single malt so there was no temptation to take a few swigs.) Using the room’s telephone, I called the reception number but there was no response. Anxious that the room’s inhabitant may return I returned once more to the reception desk to be provided with a new room and corresponding door cards. Another ascent to the third floor finally eventuated with valid room occupancy at the Sudima Lake Rotorua Hotel. The time lapse since first entering the hotel stretched to about 40 minutes.

First stay was 3 years ago when it was still a Holiday Inn. We enjoyed the pools and nearby attractions. Came back this time around for the same reasons. Kids enjoyed the heated pool. And we adults find it soothing after a long day out. When pool towels run out, reception was glad to replenish. We were at a deluxe queen queen room facing the carpark. Room looked tired. Bathroom was even worse. Mould on the grouting and sink had lime scale. Turning the tap was bound to give you a splash. Other than than, room was clean and tidy. Staff were friendly. And doing the best they can on a busy long weekend. Carpark can get full on a busy weekend, you almost dont want to go out for dinner.

Expectations were pretty high for this place as it has ‘Resort’ in the name. The pictures made it look lovely online, that is where it ended. Unfortunately our expectations were not met. I already knew the hotel was not in town so the location did not bother me. But if you are not wanting to travel much stay closer to town, as this place is 15mins away from the main drag. The view outside is stunning, unfortunately with all the rain there was mud everywhere which made it hard to walk outside of the hotel for a nice picture. You would think being a resort this would be a priority to fix up as soon as possible, even put gravel down instead of grass. The rooms were nice and big and the heat pump was lovely. Cleanliness is a big problem. Taps were still marked with water stains and dust, I wiped it and it came off straight away. Bathroom wasn’t mopped and the floor was not vacuumed. Toilet had marks in it that I could clean away, toilet brush was old and dirty (you know what I mean :() The ‘Spa’ area wasn’t the best either. 2 lonely spa pools sit out the back, with a grotty looking cold pool. The main pool looked lovely, but it was cold so wasn’t being used by anyone. The bar here is great, has a great UK British pub style, however someone is not always there to serve, we had to cancel drinks as they took the girl 30mins… The bed was comfortable and the overall area was nice and peaceful, couldn’t hear other rooms or anything. The staff were very friendly and helpful too. However, for us there were too many downs and we will not be returning.

We came across this wonderful place by accident booking last minute during our travels in NZ, so lucky! and decided to book an extra night because we loved it so much! Danny and Mable are the loveliest hosts who helped us with our planning activities and spoiled us rotten. The breakfast is absolutely amazing: Mabel makes beautiful creations with fruit and delicious dishes with local products, avocado and flowers from her own garden. Their personal touch makes this B&B an absolute highlight and we definitely recommend to stay if given the chance. Many thanks!!

We had our dinner at the in-house restaurant (The Grill). It was fully booked and was really busy. There was only 1 lady looking after the bar and the restaurant. Despite being busy, she delivered an exceptional service to us and even to the other customers. We will definitely come back for the service, though the hotel needs some TLC.