Sohana Lifestyle Apartments

"After a long, hot day at Europa-Park, we (6 people and a 2.5-year-old toddler) wanted to check into our accommodation at 6:35 PM (regular check-in is 4:00 PM). There was no key in the key safe. After a phone call and clarification, the accommodation called us back. We were able to enter the apartment with the emergency key. To our horror, the apartment was neither tidy nor cleaned! Everything was still dirty from the previous tenant (dirty towels, bed linens, trash, dirty dining table, etc.). Nothing had been cleaned. According to the accommodation, the cleaning ladies had apparently forgotten to clean. We couldn't shower, sit comfortably, or put the little one to bed. The accommodation arranged for two cleaning ladies (arrival at 7:45 PM), who cleaned the apartment in a rush in an hour, which is hardly a professional deep clean. The rooms weren't even vacuumed, and we had to button the bedsheets ourselves. They finished cleaning at 8:45 p.m. By the time all six people had showered, etc., it was incredibly late, and everyone, including the toddler, was completely exhausted. Additional cleaning the next day was only done at our request. Again, the cleaning was only done quickly. The accommodation only wanted to accommodate us for the basic cleaning, not for the inconvenience and restrictions we had experienced. Since we received no response to our request for a reduction, including repeated requests, up until check-out, we left the apartment as we had found it upon arrival. To top it all off, the accommodation accused us of leaving the ashtray on the kitchen table (a sort of indirect insinuation that we had smoked in the apartment) – which is not true. I reported this to the booking company. Ultimately, we did not receive a reduction. I have never experienced anything like this before. I will never book this accommodation again."

Appartements Vanii

Hilda Apartments Rust

Hotel & Gästehaus Im Ziegelweg Garni

"Bad experience, bad price/quality, quite Some distance from Europapark, there are better hotels in rust, closer to the park, unfriendly and hard hotel mgnt, focused on charging extra costs. Never again!"

Gästehaus Parkblick

"Great location to combine with the famous Park around. The apartment was spacious. By the way it would be great to have a small kitchen (at least a sink and a dish warmer)"

4-Sterne Superior Erlebnishotel Bell Rock, Europa-Park Erlebnis-Resort

"Perfect hotel from every point of view, organization, rooms, location, catering. The hotel is a 5-minute walk from the Europa-Park entrance, the rooms are very comfortable, beautifully furnished and with everything you need in the right place. Good quality breakfast and dinner, wide choice from the buffet. Last, but not least, the "WOW effect" of children when they have to sleep in boats!"

4-Sterne Erlebnishotel El Andaluz, Europa-Park Freizeitpark & Erlebnis-Resort

"Stylish room, very clean and the view from the balcony is incredible, "Christmas magic" atmosphere guaranteed with all these luminous fir trees and the tastefully decorated facades of the surrounding buildings. We had a very good night and the breakfast was varied, nothing was missing! Superb stay in this magnificent hotel."