Hotel terbaik di San Francisco

Great hotel! The service staff was very nice and knowledgeable about the area. The hotel is conveniently located to all the local forms of transportation and is on Union Square where a lot of restaurants and shops are. The rooms have a boutique feel and the ned was really comfortable. I would definitely stay here again.

I want to share my recent experience at this hotel, which I regretfully cannot recommend. The hotel has an attractive location but is marred by a lack of basic amenities and poor customer service. During our six-night stay, we discovered on the second morning that there was no hot water. We informed the receptionist, Andy, but were met with a dismissive and rude attitude. We were informed that there would be no hot water for the rest of the day, and this lack of basic amenities was for a total of three days of the six days of our stay. Please note that according to California Civil Code §1940.2, it is the responsibility of the hotel to provide and maintain hot and cold running water for guests. To make matters worse, when we requested to check out early due to this issue, we were offered no refunds as our stay was prepaid on expedia. Expedia told us that the property was to decide while the property said it was expedia.. As I am a hotelier myself, I know it is the hotel’s call in the end. We were offered a shower facility in a separate building which was very inconvenient as we had to walk out of our building and take elevators to get there.. This was not a suitable alternative to the basic amenity that we had paid for. To add insult to injury, at time of check out, Andy offered us only $80 as a refund on a reservation worth over $1500, what a humiliating act, we could not believe it! Better not to offer anything, because really it is a shame to offer this to people.. We were one of the many customers to complain, and we saw that the receptionists had no sympathy towards anyone.. Yes, all businesses are there to make money, but not like this. What they did is close to stealing from someone! I cannot recommend this hotel to other travelers, and I will continue to write on other platforms to warn people..

I booked in for 2 nights here as a solo female traveller. I had confirmation emails etc. as proof that I had booked a single room - I arrived at the hostel around 6.20pm on a Friday to find I had been placed in a large mixed dorm. The guy on the front desk was polite but totally unhelpful apparently under instruction from his manager. I offered to take any of the female dorms but was told all were sold out. I could not take the bed offered by them in the large mixed dorm, and they offered no like for like alternative. I was told that if i cancelled my stay/didn't check in I would lose my full amount paid as it was outside the cancellation period - they didn't grasp that within the cancellation period I was getting the room I booked, so it wasn't a cancellation on my behalf and was instead them not supplying what was purchased. I wasted so much time here to be offered no help while going through ********** customer support - I eventually gave up at 9:30pm when my employer forked out for a bed in another hotel for me. ********** were meant to get a full refund for me, as they failed to uphold their part of the sale, but 2.5 weeks later I've had or heard nothing from the hostel. To pay for something which is totally unavailable, with no budge room and no option for a refund, is a total scam. Do not book here as a solo female traveller as you will not be respected or safe.

Beautiful old hotel right in downtown Financial District area. Lots of downtown shopping, stores, high end fashion and general stores. Hotel breakfast available for purchase was delicious but pricey. Lunch options would be great. Front desk and concierge were both friendly. Microwave and colder fridge/ better air circulation in room would have been nice.

Without a doubt the worst hotel experience I've ever had. The bathroom door was hanging off its hinge and could only close 90% and the shower had non-functioning blinds on the window so there was no private way to shower. The room should never have been rented to us or anyone. We booked a room for a week at The Fitzgerald for GDC 2023. First thing the room was ready an hour later than check-in time. Not a big deal, but not a great start. We are then informed that because it's a busy time we are being put in a room in the lobby, not the end of the world but it without a doubt was the worst location I've ever been in. You can hear 100% of the noise all day in the lobby meaning no comfort or privacy for you in your room. Now once we got into the room we found a few issues, some stuff had been missed for a long time while cleaning, there was a bag over the smoke alarm. The room is located on the first floor with a window looking out into the street. One of the panes was cracked leading to essentially all street noise leaking into the room 24/7. But without a doubt the biggest issue was that the bathroom door's hinges was mostly torn out of the wall meaning the bathroom door could only shut part way leaving a large gap. I can't imagine why they thought it was okay to rent a room with a non-functioning bathroom door, but it is completely unacceptable. In the bathroom you will find that the toilet is put right up against another door which also leads to the lobby, again making the use of the facilities extremely uncomfortable. There is also a window next to the shower, but the blinds are broken and can't be opened or closed and instead are just stuck halfway. When we informed the front desk, we were told that ”No one can be out there” discounting our discomfort and acting as though it wasn't an issue and seemingly thinking windows don't open, and can't generally be seen through. We asked the front desk about swapping rooms, but as it's GDC they are booked up. So instead we informed them that we will be checking out and moving to another hotel. They said ”We know the room isn't great” still standing by their view that the room is up to The Fitzgerald standards, which I have no choice but to believe it is. They then also told us that because we booked through a 3rd party instead of directly through them their hands were tied in terms of issuing any sort of refund. Looking at their website their ”Check Availability” button links directly to booking(dot)com and the ”Reservations” button links directly to hotels(dot)com so I'm assuming they are trying to funnel unsuspecting people to 3rd party sites so they can then hide behind them when someone inevitably has an issue. So on top of the issues with the room it seems like they have some scummy business practices as well. I can only recommend not to rent a room from this hotel. Sure some of their rooms might be passable, but there is a non-zero chance that they stick you in the worst room you've ever had

地理位置很熱鬧，周邊是很成熟的商業街區，最大問題是停車。停車場30-50美金一個晚上，與酒店還有一定距離。也可以停在路邊，但得看第二天是否要移車，因為有清掃車一早工作，所以一定注意路邊的時間說明。房間裝修很有英式風格，壁紙很漂亮！

With a stay at Hotel Bijou, you'll be centrally located in San Francisco, within a 5-minute drive of Moscone Convention Center and Oracle Park. This upscale hotel is 1.6 mi (2.6 km) from Lombard Street and 1.9 mi (3.1 km) from Kaiser Permanente Medical Center.Relax at the full-service spa, where you can enjoy massages. Additional features at this Art Deco hotel include complimentary wireless internet access and concierge services.At Hotel Bijou, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).Make yourself at home in one of the 65 guestrooms featuring refrigerators and flat-screen televisions. Digital television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.One complimentary glass of wine if offered upon arrival.

Location is super convenient, it is inside chinatown. There are no crazy peeps lurking the area. Lots of food in the vicinity, coffee shop just beside the hotel! Very near to the tourist spots which is also a plus! For the room, it is clean. Bed super comfy, no itchy feels. Room has no aircon, but it gets really cold during night time because of the weather. Toilet is also clean. Things are also secured, I left everything inside the room, still intact when we went back. Only thing i dont like is the curtains, not that clean and have stains, and the faint smell but this can be improved. Amenities are ok, there is a watter dispenser in the lobby area so you dont need to buy water.microwave is also available. Overall, hotel is highly recomnended!

Hotel bellissimo servizi impeccabili accoglienza eccezionale. Camera grande bagno grande tutto pulitissimo.

Good, but a few things dampened my enthusiasm. One was a mystery stain on the sheets—we had to order new ones. Two was a random hair on the toilet before we even used it. Sus. Three was the broken TP roll holder that kept dumping the TP on the floor. And finally, the shower was that awful half-door variety that leads to water getting all over the floor because it splashes out, so every time I showered I’d end up stepping on a slippery, soggy floor. Bath mat soaked through. However, the rooms themselves were really nice otherwise. Big tv, blackout shades, comfortable mattress that was encased in a mattress cover (love this!!) Why every hotel doesn’t have a zippered mattress cover is beyond me, but it made me happy because it keeps things cleaner and less likely to have bedbugs. And none of those here! Yay! I also loved the drink lounge they had upstairs. There was a library area that had a wonderful ambiance and attentive waitstaff. The fact that California residents currently, at time of review, get access to a free valet parking and late checkout deal was what made me decide to stay here, and it was all that they promised. I also read that it was recently renovated, and they did an excellent job (other than the showers) because it kept that beautiful vintage look but upgraded everything that is necessary for comfort. I’d give them a second chance but I hope they fix the things I mentioned for next time—that would take my review up to a five.