Penginapan Sofitel di Shanghai

Great hotel! The front desk is open 24 hours. We checked in late at night and initially received a smaller room than what we had booked, but a male staff member was willing to help and switched rooms for us. The stay was great, with good amenities, we requested a fan at check-in for extra ventilation, and they provided it easily. We also ordered food delivery, and robots delivered it to our room. Ive was very helpful in guiding us through the ******* app. The hotel is clean and new. On our last day after checkout, the staff were very nice and helpful with bright smiles, both when we wanted to leave our luggage and when we picked it up as well.

It’s an excellent choice if you’re looking for a quiet, luxurious staycation away from the hustle and bustle of the city perfect for couples or even a relaxing solo unwind. The hotel itself is beautiful and spacious. My room was impressively large, the bed was extremely comfortable, and everything was spotless—housekeeping did a fantastic job. Service was another highlight. The staff were warm and accommodating, and I really appreciated the front desk team for arranging a late check-out, especially since I arrived quite late. If I had to point out a few areas for improvement: * The air conditioning felt slightly warm at times, possibly due to the size of the room. * Breakfast could be better staffed—during my visit, the noodle station was handled by one person managing multiple stations, which led to some mix-ups and delay.  That said, these were minor issues and didn’t take away from the overall experience. One thing to note: the hotel is located in Hongqiao, so it’s a bit far from the city centre. Travel time can be around 30–45 minutes (or longer during peak hours). But honestly, that’s also what makes it such a great escape. Overall, this is a fantastic hotel that lives up to the Sofitel name. I’d definitely recommend it for anyone looking for a peaceful, comfortable, and high-quality stay in Shanghai.