We booked 2nights stay for our wedding anniversary. Check in was smooth and efficient. We were escorted to our room (Safari couple) and assisted in bringing our bags. The room was clean, although it is small, it was very cozy and you'll really get to feel the glamping vibe which me and my husband liked a lot. The shower area has a bit of moulds but it was minimal. The mosquito net is a saviour though the one we had has a hole luckily not much of mosquitos during our stay. The jacuzzi is nice. When we arrived the jacuzzi was ready and warmed up so all we had to do was jump into it. They also allow using bath bombs or bubble bath which is really nice cause one would enjoy jacuzzi with that and also you can request to change the water of the jacuzzi especially if you are staying more than 1night so that everyday the water is fresh. We didn't request for housekeeping during our stay so they were quite generous on replenishing our amenities instead. Breakfast option is so so we'd say. Menu is bit pricey for us. So we mostly opted for grab food. Speaking of, we ordered Andoks via Grab for our lunch on our 1st day. We ate just outside our tent for our lunch. We didn't get to finish the food cause it was too much for us, in short we had left overs of Andoks (1 bangus + 2 quarter parts of chicken + 1 bbq stick). We covered the left over food nicely and left them on top of our table just outside our tent assuming that it is safe to leave them there since we couldn't really bring them inside our tent cause it would smell. So then we went ahead and took our afternoon nap and when we wake up and checked on our left over food to have it for dinner; we were surprised that some of it were partially taken. The 1pc bbq stick and 1 quarter of chicken were gone. My husband and I thought that maybe one of us had eaten it while one was asleep but it was not. We also thought that maybe the insects around probably poke into our food but then the food was still covered nicely when we came back for it. Somebody must have meddle into our food while we were away asleep. Tbh, it wasn't really a big deal for us cause the food wasn't really that pricey and we will be happy to share it to the needy but the thought of somebody was meddling on our belongings while we were just few steps away asleep inside our tent makes it feel odd. We hope security could be better in future. We went to swim on our 2nd day. We were at the biggest pool that morning when we were asked to leave cause they have to clean it. The staff politely asked us to leave and transfer to another pool instead, it was fine to us but we thought that it would be better if they schedule the pool cleaning not during the operating hours so that guests can really maximise the pool usage. Check out was smooth as well. We were assisted by Melissa. Have shared to her our feedback and she was apologetic about it. But overall stay was lovely. We enjoyed it and it was indeed a really relaxing place to stay. Staff are fri
7 Ulasan