Hotel Beijing dengan Spa

Had a wonderful stay at Mandarin Oriental Qianmen, Beijing. The room was beautiful and comfortable and the overall vibe was calm and luxurious. The staff were very friendly and helpful. Special thanks to April, our butler who was extremely nice and attentive. She made our stay even more enjoyable. Highly recommended!

I have no complaint for this hotel at all. I love all about the hotel the room is excellent and clean The toilet is clean and covered with doors, no such thing as open toilet or see thru toilet. If youre malaysian, the only flaw is the bidet part but its ok. Customer service is excellent, they very helpful despite the language barrier but they try their best. Actually my favourite part is the laundry room, they got steamer iron and washer and dryer for the guest to use it for free. If ever u need someone who can help u in english, call for the “016” guy at the reception. Overall the stay is nice.

This was our first family trip to Beijing, and we stayed at the Wanda Vista Hotel for two days 14,15 of Jan. The hotel has two entrances, which can be a little confusing at first. This may be due to the nearby construction, but it was still easy to find our way around. The location of the hotel is excellent, as it is very close to the SKP shopping mall. We enjoyed walking around the area and admiring the surrounding skyscrapers. The hotel room was very clean; however, the sound insulation could be improved. At checkout 16/Jan, we spoke with Miss Young at the reception. She listened carefully to our feedback and made us feel valued and respected. Her professional and thoughtful service left us with a very pleasant impression and gave our holiday a happy ending.

The PuXuan Hotel and Spa, is definitely ONE OF A KIND. It is truly a luxurious experience. We experienced several aspects of the hotel: room service, laundry, spa, and even special requests. Our journey started when we arrived to the hotel at 8am. The staff welcomed us warmly and offered tot ake care of our luggage while we explored Beijing and came back to do the proper check-in. We stayed at the parking lobby for a while, and they never tried to push us out. (In other hotels they do). Once we checked in, everything just kept improving. The rooms is simply magnificent, a “smart room” but in a really SMART. No over complicated controls, everything was user-friendly. I want to highlight the design of the room, and specially THE BATHROOM. I loved the sower, everything was clean and offered a great shower experience. Then the HOTEL SERVICES MY GOD, kudos to the all of the staff. We ordered room service and the menu was INCREDIBLE. We are from Mexico and they had Quesadillas, and a great wagyu burger! The service was quick and the food was delicious. The Creme Brulee was my favorite. We also request some laundry and MY GOD the quality of it. My linen shirt came back AS GOOD AS NEW, honestly. No single crease. About the hotel SPA, it was a truly magical experience. I reserved a traditional Chinese Medicine massage and the service was great. Although, from what I’ve experienced in other hotel spas, the price for me was a little bit off, despite the ambiance and the quality of the room. One note is that the robe felt old, it had some loose threads (and I mean I know this is is a small detail, but with everything else being just perfect, it just felt out of place to be honest). Now, the cherry on top WAS THEY NOTICED MY BIRTHDAY. Like, even i had forgotten it! Honestly! They went above and beyond to make this a truly special occasion for me! I was really touched by this present. With the overall experience I was really motivated to comeback to the PuXuan but with this small but significant detail I WILL DEFINITELY KEEP COMING BACK. Needless to say the food, the breakfast, the overall quality of the place is spectacular. Yes, maybe it can feel too modern at times, but you can feel the Chinese hospitality and details through the hotel. The hotel manager was kind enough to wave us goodbye at the checkout (and I loved her shoes by the way, she was so stylish). I personally want to thank her for keeping this high standards of services! THANK YOU! Please BOOK The PuXuan, do not hesitate on it!

Nice well designed property, however, the service was not what is expected from an MO property. The members of staff did not seem like they had adequate training and were often unsure at simple requests. Furthermore, things such emptying the bin during the house keeping service were over looked. Breakfast was also not up to standard. In addition, there was also confusion regarding ticket bookings for Tiananmen Square.

Carson as duty manager had been very helpful and hospitable. He patiently answered my questions relating to not just the hotel stay, also about shopping, dining and how to get around the city. He showed high commitment in serving guests' various needs and demonstrated remarkable professionalism. Other crew members were very polite and helpful, too. I highly recommend Pan Pac Beijing and I'm looking forward to booking my next stay here when I visit Beijing again.

The surrounding area of the hotel is beautiful. I can only imagine how much more stunning it must be during the spring or fall. It’s a wonderful hotel for a staycation, and we enjoyed every minute of our stay.

Room: Nice, modern and clean. It was nice having access to the mini bar. Bed was large and comfortable. Bathtub was big but uncomfortable. Shower pressure was amazing. Did not love the circular design or the glass toilet door. Breakfast: Big selection, loved having congee and 豆腐脑 for breakfast. Lots of western options too, including baked beans. Frest squeezed juice was really nice. Service: Concierge was very helpful in helping me with food and online deliveries.

The quality of service from the friendly staff was impeccable. We were particularly well looked after by the manager (Andy) whose excellent English made check in easy. We were also fortunate to be upgraded to a suite, which was spacious and offered plenty of space for a family. The hotel location and breakfast were also both excellent.

I had such a lovely experience staying at this hotel. Everything was great from start to finish, but what really stood out was the staff. Overall, I had a wonderful stay and left with a very positive impression. I would definitely recommend this hotel to anyone visiting the area and would happily choose to stay here again on a future trip. A big thank you to the whole team for making my stay so enjoyable!