Cari Hotel 3-Star di Koh Samui

ห้องพักและห้องน้ำกว้าง สิ่งอำนวยความสะดวกในห้องพักครบ ข้อเสียคือที่จอดรถน้อยมาก รถยนต์จอดได้ยาก ยามตอนกลางคืน ไม่ช่วยโบกรถเท่าที่ควร ห้องอาหารปิดไวมาก ทุ่มกว่าๆคือปิดแล้ว แต่อาหารเช้าอร่อย ในห้องไม่มีทรศ.ส่วนกลาง

My time at Sand Sea Beach Resort was overwhelmingly positive, thanks to the incredible hospitality and attention to detail. While there was a small mix-up on the first day—I was placed in a sea-view room instead of the beachfront room I’d booked—the staff promptly corrected the error the next day. Though I wish the transition had been seamless, the rooms were equally priced, and the team handled the situation professionally. Beyond that, the service here is outstanding. The staff’s thoughtfulness surpassed even my experiences at five-star hotels—they genuinely care about guest comfort. One evening when I stayed offsite, they even reached out via WhatsApp to check on me! I regret not catching the names of the help desk team, as they were all exceptional. As for the beachfront room, it was breathtaking. Waking up to floor-to-ceiling views of the ocean felt like a dream. The resort’s atmosphere, combined with the staff’s warmth, made this a memorable stay. Minor rooming issue aside, I highly recommend Sand Sea Beach Resort. They’re clearly dedicated to excellence, and I’d gladly return. A bright future awaits this team!

The hotel is lovely overall and in a great location. The breakfast and rooms were excellent, and the beach is beautiful for swimming. Unfortunately, I can’t recommend staying here due to our experience with the reception staff at check-in. There was a mix-up with our booking—although the room name matched, the photos and description of the room we had booked via Trip did not reflect the room we were offered. The hotel acknowledged the discrepancy but refused to assist. It appeared that the issue stemmed from incorrect room descriptions and photos listed on Trip. We contacted Trip immediately, but they were unable to reach the hotel. In the end, Trip refunded us the difference (plus compensation), and we paid to “upgrade” the room. However, the hotel staff were completely unhelpful despite acknowledging the error. Their attitude was very disappointing. We asked to speak with a manager, but were told they were off duty and unavailable/didn’t want to talk to us—no alternative or acting manager was offered, which was surprising. For this reason, we wouldn’t stay here again unless customer service improves and the hotel takes more responsibility for issues arising from their listings with booking agents. Trip confirmed that the photos of the room and description have been updated. There are a few additional points worth noting. While the beach is lovely, there is occasionally some oil and significant rubbish (which we understand is not the hotel’s fault although they could make some effort to remove the litter). It would also be great if the pool opened earlier for morning swims and they could provide conditioner in the bathrooms (there are generous amenity trays but no conditioner). One major concern is the use of beanbags on the beach, which appear to leak polystyrene beads without any effort to contain them—this is quite harmful to the environment. Improved table cleaning would also help reduce the number of flies. When we came down for breakfast the tables were laid but also full of crumbs (even if we were the first ones). The hotel has MANY signs stating that reserving sunbeds is not allowed and that unattended towels will be removed after 30 minutes. We respected this policy, but unfortunately many guests ignored it—reserving sunbeds early and leaving belongings there all day, even when not present. No action was taken by staff, which made it difficult for others to find available seating. Either the policy should be enforced or removed, as it currently puts compliant guests at a disadvantage. Overall, while the rooms, breakfast, and location in Lamai are hard to beat, the lack of customer service and poor policy enforcement significantly impacted our stay. If these issues could be addressed it would be a fabulous place to stay!

Lovely place. I was very happy to stay there. The staff cleaned my room in the morning while I was having breakfast. That was a nice surprise seeing as I hadn’t put the make up room sign. I enjoyed the breakfast but think the hotel could add some variety to the western options. The croissants were not good quality.

Well. This place is just to a beach club: we could have guessed it won’t be quiet… but to add up the guest were generally very noisy and disrespectful. Just don’t book there if you want peaceful nights.. or bring solid earplugs. Also, the showers are really bad in the rooms ! Still useable but not a great experience.

Я в восторге! Приятное, уютное местечко. Персонал супер вежливый, как в люксовом отеле. Есть бассейн. В номере было очень комфортно, приятно пахло. Единственно, в ванной был неприятный непонятный запах. И может можно немного подкрасить комнату. И я немного расстроилась, что поменяли крыши, они не такие как на фото в описании, очень нравится такой природный дизайн. Есть холодильник, зонт, вода, кондиционер. Пляж недалеко. Я осталась очень довольна. Рекомендую!

Stayed one night here and the location of the hotel was why we chose the hotel in the first place. It had great location to the main street with shops, bars and restaurants all in walking distance from our room. Right by the beach with lounge style sun beds, bar and restaurant beside a small pool area. They also had cool plunge pools. We left early in the morning so didn’t have time to try their breakfast but they had friendly service in the reception from check-in to check-out. Quite simple rooms but with everything you need, lived in attached styled bungalows with the entrance from the resorts garden, with a small terrace which was nice.

This hotel was an okay place to stay, the bed was comfy and the location is alright. The shower pressure isn't the best and there aren't any curtains. But for the price in koh samui it is good. Picture is from central samui mall.

This hotel is great because of its location, dining experience, friendly staff, motorbike rental, cute cats, clean room, and beautiful palm trees. When I return to Koh Samui, I would definitely stay here again. 

Доброе утро ! В даном отеле нахожусь с 02.02.26 по 08.02.26 ! Месторасположение просто шикарное 👌завтраки обыкновенные, севен рядом если что там и кофе и бутерброды есть ) . А вот отель убитый в хлам !!! Постельное , полотенца в ужасном состояние!!!! Если вы любите комфорт ! Тогда вам точно не сюда ) Сантехника вся сломана , вода в душе не уходит !