Cari Hotel 5-Star di Datong

A gem of a 民宿 located within the Datong old city walls. Conveniently located next to a plethora of good eats including 喜晋道 and the ever popular 霸王茶姬，the friendly yet non-intrusive service staff provided excellent service throughout of 4 day stay. Engaging their 商务车 for 2 days to explore around Datong was a great decision as the staff service extended to having hot beverages, biscuits and fruits ready for us coming in from the cold weather. The same service extends to breakfast for which a spread of home cooked dishes are made fresh daily. A great stay and highly recommended.

Stayed in Datong for what was supposed to be one night - and ended up staying three) The breakfast alone deserves mention: it felt closer to fine dining - carefully prepared dishes, beautiful presentation, and real attention to flavor. The staff made everything easy despite the language barrier. They were patient, creative, and genuinely warm - you could see they wanted guests to feel comfortable, and it worked. I had a surprisingly soulful time here. Something about the atmosphere, the care from the team, and the calm pace made my stay memorable. Of all the hotels I experienced in China, this is the one I will remember as the best!

We had an amazing stay at Sunyata Datong. The hotel beautifully blends traditional Chinese architecture with modern elegance, offering a serene and spotless environment that feels both authentic and refined. The hospitality was exceptional — every staff member was polite, attentive, and genuinely caring. Their attention to detail made the experience truly memorable, from the thoughtful room touches to the warm service at every interaction. The team went above and beyond to make us feel welcome and comfortable. The breakfast was another highlight, with a wonderful selection of freshly prepared dishes that were both delicious and beautifully presented. A perfect blend of culture, comfort, and heartfelt service — Sunyata Datong is truly a gem and highly recommended for anyone visiting Datong

Every detail of this hotel was top notch! It was our first time in Datong, and staying at pingcheng hotel was one of the best decision we made! From the moment you arrive they greet you with a welcome drinks and fruits! The foot bath service felt amazing after a long day walking around the grottoes. The hotel is located in the quieter quarter of the ancient city. I would totally go back to stay at this hotel! They even got us a bag of Shanxi souvenirs!💖 The only thing I'd recommend to improve would be the breakfast selection. Adding cheese & ham and some other continental breakfast option would be great for foreign tourists.

Great stay with excellent service and a very good breakfast selection, though a few more sweet options would be nice. We really missed having laundry facilities, which would have made our long trip even easier. Overall, we’d happily stay again!

優點：五一期間沒怎麼漲價、環境清凈、周邊植被多，一家三口入住酒店前台多送了一張温泉券。 缺點：1.服務意識很差，八點多從温泉出來到更衣室找服務人員要毛巾被告知沒有了，轉頭就在汗蒸室櫃子裏看到了一櫃子毛巾。2.周邊很荒涼什麼都沒有，五一晚餐不能點餐衹能吃酒店68一位的自助，內容和普通酒店的免費早餐自助差不多。3.圖中的室外樓梯燈帶非常晃眼，恰好還有一條壞了不亮了，走下來時晃眼看不清楚以為那裡不是樓梯是平台結結實實摔了一跤，左腿摔破皮，右腳崴腳。“醫護人員”來給擦了一點碘酒，讓我自己買根冰棍敷下發腫的腳踝，酒店起碼配備一下冰袋之類的應急物品吧。 總體來説酒店硬件還可以，服務跟不上。

酒店位置還算方便、門口停車位比較充足，整體風格和裝修屬於老牌地方政府酒店風格（相對陳舊一些），房間內設施不算新，電視小、衞生間的洗浴、洗頭等用品檔次太low了（完全配不上這個房價），客房服務中規中矩衞生打掃還可以，重點想説，暑期旅遊高峯期，大部分家庭都是帶孩子出行，酒店早餐門口的幾位姐姐的做法太欠妥了，先不説住店客人是否都具有早餐劵，她們的口氣太讓人討厭和生氣了。對每一個進去用餐的人都是惡狠狠的語氣（跟抓賊一樣問房號、姓名），希望能好好學學那些做的好的度假酒店，先服務再收費，還看到有的家庭進去用餐的時候聽到門口查驗人員説“這個是某某某交代了要照顧的”，很無語。一大早看到這樣的服務影響一天的好心情………早餐推薦（刀削麪好吃）。友情提醒：家庭出行還是慎重考慮，選擇其他服務更好的吧”。

第二次入住這家酒店啦！這次來大同出差毫不猶豫繼續選這裏。地理位置真的絕，離大同南站超級近，趕高鐵特別省心。很值這個價格，最近大同的酒店價格暴增哦，這家性價比超級好。 房間設施齊全、乾淨整潔，重點誇床品，床墊被褥軟軟乎乎，奔波一天躺下特別解壓，休息得很好。 一定要好好誇早餐！本地特色到位，現做窗口的刀削麪、羊雜粉味道十分正宗，來住一定要嚐嚐。整體體驗一如既往靠譜，出差首選，下次來還住這兒！

裝修很好。設施很好。服務極其差。 且不説定了四間房兩晚。其他酒店都會非常熱情。而且我們帶的小朋友。 濃密睫毛前台態度很差就算了。經理也會幫腔。經理是女經理。對待她認為好的客人很熱情。但是對我們很差。可能我們小朋友多沒權沒勢很好欺負。 多要一張房卡也不給。 多要房卡是因為房間味道非常大。想插卡開空調。 她一定要説我們會有危險不給。我請問有沒有學過酒店管理。雙床房插卡取電給一張房卡？我説味道很大她説是木頭的味道。連抱歉都沒有。住那麼多五星級酒店這家出乎意料。 預訂有湯泉酒店也不給。錯過了就當錯過了。 對山西很喜歡。湯泉搓澡按摩阿姨也很不錯。 其實這家酒店都挺好的。畢竟就四五百塊錢。就是女經理在的時候特別拽。像20元小旅館的態度。我也不需要特殊服務。就是專業一些就好了。晚上在大廳的男經理很好。反饋立馬奏效。還會再來大同。不會再來這家酒店。畢竟競爭很激烈。希望上級看到這條。可以培訓一下女經理和她的部下。不然敗壞遊客觀感。 進門也沒有問好。也不介紹早餐。也不告訴我電梯在哪。後來寄存還差點搞錯行李。而且我們最後淋濕了想起沒有使用的湯泉權益。他還説我過期了。退房就不能用了。我請問呢？你的疏忽為什麼要讓我承擔。一點也不人性化。 另外我的房間一股飯味。樓下活動很吵 搞衞生的阿姨搞得亂七八糟。紙巾也不給放。衣服也沒有疊（雖然我也不需要她疊。但是我住過的所有兩晚的酒店都會疊。） 白瞎了好裝修。