Hotel Hangzhou dengan Kolam Renang

Indeed this hotel is from 1935 and in this era the hotel was smashing. However, today we are in 2024 and although it is still looking fantastic the building is old and very humid, at least at the first floor where we were. We had to change the first room because it was smelling bad and everything was humid. There was equipment placed to get the moisture out of the room but this was really not enough. The second room was already better but still the humidity was far too high above 65!! My wife really had breathing issues with the high humidity and we were really happy that we booked only two nights. The people and the breakfast in the hotel was great but that couldn’t compensate the bad environment where you had to sleep. If you have breathing or lung issues I would recommend not to book this hotel because it will make you really sick, again at least the first floor. How the environment is on the other floors I cannot judge because I have not experienced it. A hotel of this level should be able to really do something about it and not putting a piece of (loud) equipment in the room to get humidity right.

I really like this hotel. The rooms are large and quiet and very comfortable. The conditions are hygienic and immaculate. The front desk staff is always very helpful and even allowed me to do a late check out at 2 PM when I asked. The price of this hotel is also very reasonable for a five star experience. One thing to to note is there is not a lot of retail, restaurants or shopping within walking distance to the hotel so you’ll need to taxi or drive.

The hotel was wonderful, right next to a subway station, a mask across the street with lots of food options. The breakfast was great, they had a lot of western and Chinese choices, and they tasted good. The staff is very friendly, all in all they made my families short trip memorable.

A huge hotel located in a decent area of Hangzhou. West lake is about a 15/20 minute walk away. Breakfast is very good with plenty of options and a kids play area if traveling with young children. Swimming pool was nice but jacuzzi/children’s pool water was not that warm sadly. Room was very nice and spacious.

The hotel is conveniently located with nearby eatery shops and etc. Overall is clean and pleasant. Hotel staff are friendly. However, it is a bit noisy during night time whereby you can visibly hear the noise of the traffic outside the hotel. Maybe the hotel management can consider to improve the sound proof condition.

The hotel gives a grand vibe, beautiful, clean, luxury interior. The hotel smells so good, the moment we step into the lobby, it gives such a nice feeling. The room & toilet are spotless clean & very spacious. We really love the smart toilet. Our room view is very beautiful facing the river especially at night with lights on. The buffet breakfast selection is very great & very good quality. The location is good, just next to the Qiantang river. We enjoy our bike riding & scrolling at night with great view. The hotel staffs are friendly & helpful. A compliment to staffs Matt Ma, Max Ji , Nick, Anderson for their service. Also my wife would like to give a special honorable mention to these staffs for being helpful & their exceptional service: Edward Lu & Molly Gao (receptionist staffs), Doreen Ji (housekeeping staff) Overall is super satisfied! So glad that we chose this hotel. We enjoyed our stay so much during our 1st visit in Hangzhou. We really recommend it to our family & friends! This will definitely be our main choice to stay when we visit Hangzhou again.

房間很温馨 眼前一亮的感覺 這裏的服務很哇塞 很感謝小哥哥小姐姐sarah angle tommy 一直在麻煩他們為我忙前忙後房間的香薰不太喜歡 一直在幫我調整😂感謝 大家放心入住就好了 今天航班不合適我們又續住了 房間對得起價格哦

文瀾酒店的房間給我留下了深刻的印象，每一處細節都彰顯出酒店的用心與品質。房間寬敞明亮，裝修風格典雅又不失現代感，讓人倍感温馨。床鋪舒適度滿分，一夜好眠讓我第二天精神煥發。此外，房間內的設施非常齊全，從高速Wi-Fi到迷你吧枱，從辦公桌到衣帽間，每一項配置都體現了酒店的細心與周到。在這裏，我真正體驗到了五星級的服務，文瀾酒店無疑是我今後出行的首選。

I hope all the teams keep up the standard. Rarely do I say it feels so comfortable while in room & very entertaining & interesting when out exploring beautiful Hangzhou. Cannot wait to come back. Thank you Teams

We are very happy to stay here for 3 days. Our special thanks to front desk staff Martin for his excellent service and support.  We are also very appreciative to the breakfast staff, Ellie, Lune and the rest for their attentive service. Overall this is a wonderful stay with great memories of Hangzhou.