Hotel di Tapada de Vale de Lobos

When you stay at Villa Cerrado das Fontainhas in Sintra, you'll be next to a golf course, within a 15-minute drive of Estádio da Luz and Campo Grande. This family-friendly guesthouse is 12.4 mi (20 km) from Avenida da Liberdade and 13.1 mi (21.1 km) from Rossio Square.Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and bicycles to rent. This guesthouse also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily for a fee.Featured amenities include a computer station, dry cleaning/laundry services, and luggage storage. Planning an event in Sintra? This guesthouse has 3079 square feet (286 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Treat yourself to a stay in one of the 9 individually decorated guestrooms, featuring fireplaces. Rooms have private balconies or patios. Kitchenettes are outfitted with ovens, stovetops, and microwaves. Complimentary wireless internet access is available to keep you connected.

This is a very mixed review. The hotel is beautiful overall and steeped in history. The public areas are very nice and there are lots of interesting corners to relax in. The breakfasts are excellent and the staff very pleasant. However, we booked a superior room which cost nearly 250 euros per night, and we did not enjoy a superior experience. The balcony terrace area was lovely, overlooking the forest, but despite there being plenty of room there were just two upright chairs out there. A table and sun loungers would have made it so much better and more comfortable. The room itself was small and dark, and the bathroom in dire need of renovation. There was a large crack in the basin and black marks in the bath, and everything just very tired. Because of this, it didn't feel very clean. The beds were uncomfortable with very bouncy mattresses, so we did not sleep well. We expected a lot more from such an expensive stay and the label 'superior room'. This was not a five-star experience.

Hotel novo, muito limpo, fiquei admirado por ter só 2 *. Atendimento excelente. Pequeno almoço muito bom. Excelente localização , entre Lisboa e Cascais. Quarto excelente com boas áreas é um excelente chuveiro coisa que eu aprecio. Ideal para passagem em negócios, uma ou duas noites.

We had a great time during our 5 night stay at the Vila Gale Sintra. I’ll start with the pros of the resort. The property itself is beautiful. The pools, the scenery around the hotel are amazing. The family room layout was great for us. It was essentially what appeared to be what used to be two rooms combined into one. The large balcony was great for sitting out at night. The sunset was spectacular from our room. The kids activities were great as my kids got to enjoy the carousel, playground and trampoline park. Be aware though that they only open these at certain times throughout the day. The breakfast was great and had a ton of selections. There were a few cons, the first was the buffet dinner. It was quite expensive at 29 euros per person and the options werent great. They only really had one meat and one fish that they were cooking and there was a line to wait in if you wanted it. We only ate dinner there the first night. The room was partially refurbished. The carpet looked older and the sliding door within the room kept coming off the tracks. And the bathroom was a little odd in that the vanity was open to the rest of the room. So if someone needed to use the lights for it they would light potentially wake up the person in the room if they were sleeping. Then the WiFi, while it worked well for the most part, kept having to reconnect to the network. This happened on both my phone and iPad several times each day while I was there. The location of the hotel has its pluses and minuses. It is a quiet resort away from the city of Sintra. And it’s also located in a place that makes it easy to get to the beach and Colares. But there isn’t anything else right around the hotel so you need to rent a car or take an Uber to get around. We took and Uber and it did work pretty well. Nothing is within walking distance and the nearest bus stop is a 20-30 minute walk away.

Paguei 175€/noite por um quarto, com pequeno almoço incluído. O pequeno almoço não é nada de especial, mas tendo em conta o ambiente, foi um momento bem passado. Um bocado insólito pedirem a um hóspede que lave a loiça que gastou ao pequeno almoço quando está a pagar 175€/noite mas ao fim e ao cabo acabou por ser um episódio cómico que só acrescentou a uma experiência bem passada. A parte menos boa foi ter reservado um quarto com cama de casal que tinha uma barra de madeira no meio, e ou se dormia de um lado da cama ou do outro. Quando se cobra estes valores, há que ter cuidado com alguns detalhes gente! De resto, pessoal muito simpático e boa experiência no geral.

Friendly with customers and there own colleagues which was good to see we would stay again when we come back sometime this year for a baptism pool was nice and cold it’s like the uk weather but too cold for a swim but it would have been amazing if it was a little hotter

Me and my partner booked the hotel for 6 nights. I had to lengthen our stay which was no problem with the hotel staff and they were very helpful and kind. Our room didn’t have the greatest view as it was directly across a Toyota dealership however we weren’t overly bothered about it. The room was very clean and so was the toilet, they provide a small fridge and a cupboard with a safe to place belongings. Our bed was very comfortable and served us well. They also offered free drinks downstairs in the hot drinks machines. They offended parking for cars and optional room cleaning service daily. The hotel is roughly 5 minutes driving away from the airport. Overall we had a great stay at the hotel ! The only problem we encountered which is the reason for 4 stars is that our toilet shower had an annoying problem with the temperature, it would go from warm to really cold and then proceed to really hot. Apart from that we had a great stay and we would recommend the hotel!

We are thrilled with our stay at Tivoli Palacio in Sintra. We arrived on a Saturday and enjoyed a lovely meal in the dining room with fresh and expertly prepared food and a beautiful plating. The Sunday morning breakfast buffet was outstanding and one of the most beautiful presentations that we have seen anywhere. The fresh honeycomb was a real showstopper. We should have stayed 2 or 3 nights as there is too much to do in Sintra. The ladies at Guest Services were exceptional. The genuine warmth and sincere friendliness made us feel so welcome. All staff were top-notch and assisted us with an early taxi to the Sintra Palace and then held our luggage until our return. We do recommend that you take care to look for the hotel signs when you are less than 3 metres away, because many streets are 1-way and narrow. Definitely recommend staying in this piece of history!

Rating 0/5 - Exceptions to this RATING - Are the polite & extremely helpful Jessica @ the front desk & Andre the Rooms Manager who went out of their respective ways to meet any requirements needed. Firstly, my reservation was booked 2 months prior yet NO NOTIFICATION that the Hotel name & brand had changed a couple weeks prior. With a few street signs & the massive New Name signage on the hotel marquis , I was not notified of the NH Re- Branding. I was told that ALL guests were notified of this Change of Corporate Re- Branding . When I explain this to the Day front Desk Manager his reply was nothing they can do as it all comes from Head Office (poor apology ). I checked all previous correspondence & no such emails were received by me despite being assured that notifications were sent to all arriving guests! After an 8 hour flight from Toronto Canada & driving past the hotel 3 times up & down one way streets, finally parked & asked where is the Tivoli Sintra Hotel? I was directed in its direction. Jessica @ the front desk walked back with me to my car ( got in with my wife & I ) & guided us through the streets to the hotel. Wonderful ! Andre was most attentive & any request was followed through with the expertise & care of a 5 star manager (a hand written note expressing his desire to be of service should we require anything) was in our room . COMMENDABLE! Now my rating is based not on these two wonderful caring staff But the other staff & room encounters. The shower head kept falling down on the bar so could only be used by hand . The evening front desk manager came to the room & apologizing said it would be repaired in the morning, still not corrected by next day. I asked for 4 towels as the shower floor was soaking wet ( said could give us ONLY 2 ) from the ill functioning shower-head, also the sink faucet spout that spewed water over the entire area (poor design) choice. The house maid came & cleaned entire bathroom that evening so we could still use it the next day - lovely lady despite no English we gestured what was required and she met our expectations. The following day we went @9:30 pm for a late light dinner. After being seated by a bus boy who did not provide us with table settings, we waited 10 minutes as the Waiter walked by us twice with no acknowledgment as to our presence (saying he would be with us momentarily would have been considerate). He proceeded to serve another table 3 feet from us, who were asking for additional drinks as they were obviously there for some time dining. We finally got up from the table & in dismay the waiter looked at us. We stated that being ignored & as guests of the hotel were upset with this level of disrespect & lack of hospitality professionalism. Lastly, I had sent an email at the time of booking advising of this being a special 70 th Birthday trip for my wife, to the hotel Manager that any niceties that could be offered would be appreciated. Not even a note ! As I am writing this in our Fig

We booked for an overnight stay to see the EDPjazz concert in Cascais. My partner booked it and specified that she needed a low floor as she suffers from vertigo. On arrival we were told we were on the 4 th floor. Oops. Not a good start. The receptionist was very helpful and we said we would leave our case and go for lunch. The replacement room was on the ground floor facing the pool . Unfortunately the smelly rubbish bin with all the cigarettes ash was right in upside the window. The pluses . We had a working fridge ( unfortunately it made a generator noise all night) but the room was clean and beds comfortable. Air con and tv in room. Breakfast was good. Better than some 4 star hotels we have stays in . Would we stay again for a short break, probably yes. Car parking in the street by the hotel was free as some roads in the area were not. Very friendly staff.