Hotel Trieste ★★★

"Simple, family-run hotel with a focus on customer service. The restaurant and pizzeria are excellent, and the veranda where breakfast is served is wonderful. I had a car problem, and the owner, Mr. Donato, provided me with all the assistance he could."

Hotel Il Cervo, Spa & Wellness, Bike Hotel ★★★★

"Stayed at Hotel Il Cervo from July 12th to 19th with a group of 26 hikers. Excellent service, kindness, and courtesy. The dinner buffet was varied and plentiful. An ideal location for excursions into nearby Slovenia."

Hotel Tarvisio Four Seasons ★★★

"We had a bed in the building three nights and made breakfast there, and the last two nights we had dinner. The room was not too large, but comfortable and clean, including the bathroom. A great TV available. The common environments have always been ordered, although not very large were welcome. It was noticeable that both the gym and the TV room at least one were very cold. There were excellent quality meals and abundant portions. I complimente the friendly staff and always available for any need"

Mountain Nest - Netflix - Pet Friendly - Parking ★★★

Hotel Edelhof ★★★★

"We recently booked two rooms at Hotel Edelhof Tarvisio as part of a bike trip along the Alpe-Adria trail. Unfortunately, due to a mechanical failure with one of our rental bikes, my travel companion and I were stranded in Villach and couldn’t make it to the hotel as planned. The other couple we were traveling with did stay at the hotel, so only one of the two rooms would go unused. Understanding that I hadn’t purchased the booking protection, I made a reasonable request for a partial refund or compromise on the second room. I wasn’t asking for a full refund—just some flexibility given the circumstances that were completely beyond our control. What I received in return was a blunt, almost dismissive response from the hotel, without any consideration or empathy for our situation. When I attempted to negotiate a 50% refund on the unused room, the reply became defensive and even went so far as to threaten involving their legal department. While the hotel may be technically within their rights to deny a refund, I found the lack of basic customer service and understanding to be shocking. At the very least, I would expect some degree of professionalism, but what I got instead was rigid adherence to policy with no willingness to meet halfway. If you’re looking for a place with any sense of reasonable customer care, this hotel might not be the best choice. The cold, unyielding response left a bad taste in my mouth, and I certainly won’t be returning."