Hotel di Tolland

The only reason I put 1 star was because there wasn't a zero star option. My Wife and I stayed 1 night here just to rest our heads for the night, while we were on the way to Maine for work. We had just laid our head down at 3am and all of a sudden there's screaming and human growling and items being thrown coming from the man across the hall from our room. it sounded like appliances being thrown at the door and walls. We were scared, not gonna lie, of the clearly mentally unstable and aggressive person across the hall. We called the front desk from our room to see if the kid working up front could get him to stop or call the police. IT WAS THAT BAD!!! The Kid at the front didn't want to do anything and then stated, ”he is in his room that he paid for, I cant do anything about what he's doing in there.” Even though THEIR MOTEL ROOM WAS BEING DESTROYED!!!! We requested to move rooms if he wasn't going to do anything about it. He changed our room, after he urged that our last room was the very last room available for that night. So we thought it was odd immediately when a room just suddenly became available. So when we wake up today, the same motel is trying to charge my card $500 it was declined. Then another attempt of $400. We called the Motel and said it was a mistake. our room was only $91.99 not $500 and not $400. The Manager then said that we were in the room that got destroyed and I told him that we were in the room across the hall and I have the receipt to prove it. He then started calling My wife ”a F******g B**** and that he's going to get his money for his motel damages because we demolished the room.” I called Corporate to file a claim and dispute, and the associate even saw in their system that the SLIMEY WORKERS at this Motel 6 Changed our room number after we checked out of our room. HE CHANGED OUR ROOM NUMBER TO THE DEMOLISHED ROOM NUMBER AFTER WE CHECKED OUT!!!!!!!!!! So they are in the process of getting it disputed. DO NOT STAY HERE!!!!! YOU WILL BE SCAMMED. IF YOU DO STAY HERE, MAKE SURE YOU PAY CASH OR ELSE THEY WILL WRONGFULLY CHARGE YOUR CARD IF YOU DO NEED TO STAY HERE. THE POLICE WILL NOT DO ANYTHING BECAUSE IT IS A ”CIVIL MATTER”

Top check in even though it was past 3am. Room was clean as was the bathroom. Went to breakfast at 910am and there we limited options so you may want to go earlier. Pretty much what you expect from a Holiday Inn.

So I booked a room. Got to the room about 830pm. Mind you check in is at 3pm. Turn the Tv on and got a pink screen. Tried turning it on a few times. Nothing. So i call the front desk and guy says ill be right up. He gets to the room tries to fix it but he couldnt then he says sorry but the Tv and Cable dont work today. So i replied well thats not acceptable. We need a diff room or refund. Tells me no other room available. They were sold out. He goes back downstairs and a girl calls the room n tells me the same thing about how the cable dosent work. I answered so you guys dont check your rooms before guest show up. Literally gives me an attitude and says well we do check out rooms but the day before. Also says it worked yesterday so idk. I answered thats not acceptable once again she answers well idk what to tell you. We cant fix it and theres no Manager here. Ill call you if a Manager calls back and hangs up on me. I go downstairs and said hey thats very rude n unprofessional. She says well i told you it dont work idk what to tell you. You can just check out and well refund you if my Manager says its okay. Then goes on and says now u can leave the property or ill have to call the police and have you escorted. I was shocked over an issue that has nothing to do with me over cable not working. Then she leaves the front desk and says i dont give a s*** what you do but you have to go. I have Never ever been treated so rotten and spoken to that way any hotel ive stayed at. I TRULY DO NOT RECOMMEND STAYING HERE Unless your ready for the poor customer service and mistreated.

We stayed during the holiday. We had 2 reservations because we left overnight for a different trip, so we are able to review 2 rooms. We asked for top floor for the most quiet which depends if there are noisy guests. I could not hear the highway but the access road to the mall can be noisy but it ceases since the mall closes by 8 pm. Both beds were comfortable with a medium firmness. The place looks like it was refurbished within the past year with clean rugs and bathrooms had no issues. However both room sofas had some food stains.There is an indoor pool. The breakfast was OK and better than some hotels under the name brand. Plus plenty of coffee. The menu changes a little bit. For instance, oatmeal was not available when there were fewer guests. There are still enough offerings. Brittany was very helpful with check in.

Tempat yang baik untuk kami, perkhidmatan yang bersih dan baik.

도심속에 힐링센터같은 느낌. 깨끗하고 조용하고 아주좋아요

The room is big. And the location is very good. Surrounded a lot of malls. Fantastic!

Get comfortable at Courtyard Hartford Manchester. Located in Manchester CT our hotel has everything you need to make the most of your stay. Recharge in our hotel rooms with free microwaves, mini fridges, free high speed WiFi, bright workspaces and plush Marriott bedding. Satisfy your appetite at the Bistro our onsite restaurant serving breakfast and dinner options, Starbucks coffee and evening cocktails. You can also try nearby places to eat in Manchester like The Main Pub. Maintain your lifestyle at our 24 hour fitness center and go for a dip in our indoor pool. During your stay, enjoy easy access to The University of Connecticut, Rentschler Field, Urban Air and an abundance of local restaurants, shopping and entertainment. Our hotel is also in close proximity to corporations such as Raytheon, ADUSA Distribution Center and others. Whatever brings you to Manchester,your stay at Courtyard Hartford Manchester is sure that you will be more comfortable, more productive and more enjoyable than ever.

I am on the fence about whether to give two or three stars but there is no 2.5 star option so here we go: Pros: the location is walking distance to a variety of restaurants and shopping venues. The hotel is away from the highway so one hears no traffic at night. The lobby and the front desk staff are very nice- one reception person, (perhaps named Tasha?) was professional, friendly and went out of her way to recognize me as a Hilton Honors member. The breakfast is nice. Cons: other than the lobby, the side entrances to the hotel needed more janitorial attention, the glass on the exit door was smeared with fingerprints and handprints throughout my stay. Immediately outside the entrance nearest the shopping center, a trash can stood next to the door. It was stuffed with garbage to overflowing with cans and wrappers having fallen to the sidewalk. This remained so for two days. The hotel appears to rent rooms to work crews of young laborers- at least that’s my guess; either that, or it’s a social service program of some kind. While they were on the whole quiet, there was a tendency to “loiter” at night, drinking in the parking lot and wandering around the perimeter of the building with no apparent aim. I was nervous about parking my car because upon arriving at night, I encountered these clutches of guys in darkened areas of the parking lot, a couple of whom were guzzling from what looked like a vodka bottle, others were leaning into the windows of visiting cars, sitting in the grass etc. The hotel should have some security rounds to help keep things in order in the parking lot so that arriving guests are not nervous about possible crime. If these are work crews, I appreciate that and after all, at least they are working. There just needs to be rules for comportment and the enforcement thereof. While my room was large and the bathroom was especially generous with a large walk-in shower, there was no overhead light operating on entry so I had to wedge the room door open with my duffle bag, to allow light from the hall to enter the room so I could find a lamp and have light. After encountering the loitering in the parking lot, the experience of entering a dark room with no functioning light in the hallway only added to my reservations. The place is ok and I would consider staying again if some tweaks could be made.

Sebaik sahaja saya tiba di hotel, keadaan gelap dan saya fikir saya berada di tempat yang salah. Meja penyambut tetamu tidak mempunyai sebarang langkah. Ia gelap di dalam. Membawa anda membuka bilik secara manual. Tiada lampu kecemasan atau air panas di dalam bilik. Buat satu malam saja, memang teruk tanpa pampasan! Lokasi masih separa.