Hotel berhampiran Martingrove Gardens Park, Toronto

***PLEASE READ BEFORE BOOKING HERE*** Our hockey team (along with several other teams) stayed here for the weekend. During the course of the evening one of their meeting rooms (located within a hallway of the rooms) was open, lights on, door open. Several groups were in and out through out the night. A security guard actually told us to go in there so the hallway was free. The manager came up and told us we had to pay (only our team not the other teams). When we refused, we said we would leave. We cleaned up our stuff (we had brought our own tables) and left. They charged a random persons credit card $200 plus tax. When I called to dispute this charge since there were multiple groups in and out they accused us of drinking in the lobby and having the police called and harassing their front desk staff (100% false!!). I have offered on several occasions to provide photo ID of our party to compare to their security footage and they will not review it nor refund the money. After reading others reviews it is clear that this hotel feels that once they have your credit card on file they can do with it as they wish. I had to email to get my $100 security deposit back. Other reviews advise unauthorised fees all as part of their ”policy” when I asked to see a copy of this policy they would not give me one. They have no idea whose teams were in the room or what people were coming and going so who knows how many extra cards they charged and how much extra money they made, despite us being told to go in the room by their own security guard. I would BEWARE before booking here!!!! Also, parking was a HUGE pain, sometimes it's free, sometimes not, for those that it was free for we weren't given a pass to get out, which caused long lines at the gate, sometimes waiting 15-20 minutes to get out of the parking lot.

Trying my hand at international travel again, I decided to use this hotel as my staging ground. The front desk printed out my vaccination documents free or charge, and the room was large and very clean. The bar was packed with interesting people and service was good, but the burger was only mediocre. The shuttle was efficient. Good value overall!

The reception was very helpful to wait for my check in even I could come to the hotel in the mid night. She can also provide helping hand for allowing me to leave the luggage there for a couple of hours after checked out.

Stayed for one night before my flight. Good location, close to the airport and lots of restaurants within a reasonable walking distance. Rooms are well equipped, although the air conditioning was a disappointment. There is a control on the wall, which is misleading because the air conditioner is a separate unit. However, the air conditioner shuts off when the area near it reaches the temperature setting, while the room will be warmer. Setting the air conditioner at the coldest setting created a reasonable temperature but I would be concerned on a very hot day. I found the service to be generally polite, although not always helpful in accommodating requests. I asked for a quiet room with a bathtub. While I got the bathtub, the room faced the road, which was noisy at times. I had called the hotel a few days in advance so it should not have been an issue to accommodate both requests. I arranged the shuttle to the airport the day before required, but when inquiring about it, to make sure I didn't miss it, one of the front desk attendants (white woman with a Slavic name if I remember correctly) was quite rude. Apparently she doesn't understand the worry about getting to the airport on time since the shuttle only runs every 40 minutes so it would be an issue to miss it. The common facilities are good. The lobby lounge and breakfast area are nice and there is a beautiful courtyard in the centre of the hotel. The pool area was nice and there is a sauna, although note that it is on a timer so you need to get there early to let it warm up. The pool and sauna close at 10pm, which I thought was early as an 11pm closing would be helpful. The menu of the restaurant looked good, prices reasonable and a decent selection of beer for discerning drinkers. Breakfast was good but for the price, they should provide some vegetables for a salad. Overall, a reasonable stay and I would give the hotel another opportunity. I would pass on the breakfast though next time, provided there is time in the morning, as there is a Denny's nearby

I had a concert at Budweiser Stage September 24 and all the hotels in and around Toronto were ridiculous prices. We arrived about half an hour before check in and the front desk agent was able to get us a room that was just cleaned. We had a room with two queen beds and soon as we opened the door it all we could smell was CLEAN! The window is small but I'm not there to look out the window. We were about halfway down the building so noise from the expressway was not an issue. There was a bar fridge and a microwave which came in handy (the bar fridge for us). The bathroom was updated and very clean. The beds and pillows were comfy and we slept well. I went down to the lobby to get some water from the dispenser, which was turned off as it's normally only on until 11AM for the juice options. The front desk agent turned it on so I could get some water. PROS: Great price, comfy beds/pillows, great location, friendly staff. Tim Horton's next door! CONS: only saw one ice machine on the first floor by lobby. No shower chair for disabled people to use in the shower. They ask for a $200 hold on your CC upon check in which I think is excessive. Overall, this is a great, affordable option for a trip to Toronto. Right off the expresswa & very close to shopping. A no frills place to stay that won't break the bank!

Absolutely perfect stay! When it comes to concerts in Toronto, I DREAD deciding between driving home exhausted and overpaying for a below average hotel. This popped up at the last minute following its renovation and I couldn't believe how reasonable the price was. At the same time last summer, I paid almost double the price for a less impressive hotel in a worse location! I was nervous based on the price, but gave it a shot given the reviews and I was very pleased with the choice. It was conveniently located, with lots of on and off the beaten path activities around it. We walked from Union station, and walked to all of our destinations during our stay, and felt safe the entire time. The hotel itself has a cool vibe, check-in and check-in was smooth, hospitality was very friendly and accommodating, room was extremely clean and amenities were great. We did experience some construction noise in the morning, but honestly-that is to be expected when staying in the city. But that is really the only ”complaint” I could come up with, everything else was PERFECT! This will be my first pick moving forward, hopefully the prices stay fair.

First of all, BAD service attitude. When I checked out, the front desk stuff was playing with phone and ignored me. The cleaning stuff accused us of not cleaning up the bed so that she couldn’t make the bed. I understand, but her attitude is bad. I was offended. In addition, the fire alarm sounded in about 12:30 am! Although it is unavoidable issue, it still affected our rest. Last but not least, I booked for 4 nights. The hotel provided us 2 bottles of water in the first day. Then it would charged us for the water in rest of the days. I was thinking that if I “one day one check”, I would get 8 bottles of water for free. !!!!!

I’m a big fan of the Canopy brand in general, but I have a hard time loving this particular Canopy. It seems like it’s designed more to look great than to be great. For example, the electric controls next to the bed are unnecessarily complicated— there’s about 9 buttons to control different lights and shades and things, and it isn’t easily usable. You have to hunt through all of them and try to remember the difference between the sconce light and the halo. It’s needlessly complex and that makes it harder to use. There is also a motion-activated night light under the bed, so if you get up in the middle of the night, it shines a light for you, which isn’t great if your partner if sleeping or even if you yourself want to try to go back to sleep. The night light is hyper sensitive, so it activates even if you just lay in bed and dangle your leg down. And there’s no way to disable it. If you don’t want lights going off every time you get out of bed, you have to shove a pillow under the bed to block the motion sensor or cover up the light. I love the filtered water/ice stations (one of my favorite parts about canopy hotels!) but the ones I used here seemed a lot more temperamental than others. You have to hold your water bottle at exactly the perfect angle before water will dispense, but since there’s no instructions, you have to poke around til you figure it out. There’s no little shelf in the shower stall, so if you bring your own toiletries, you have to either put them on the shower floor or balance them on top of the wall-mounted toiletry bottles. I also didn’t love that there’s no door on the bathroom and only frosted glass around the toilet cubicle. The bed was great — very comfy — and the blackout shades were an excellent touch. Very convenient location, close to the subway. And the decor is beautiful, very sleek and bright. It just all feels like it was designed without any context of how a guest will actually interact with all these things.

I'm thoroughly impressed. Not only is the service top-notch, but the location is simply fantastic. What truly sets this place apart, though, is the incredibly friendly staff. From the moment I arrived, I felt welcomed and valued as a customer. I highly recommend it!

My wife and I recently spent three nights at the TownPlace Suites hotel in Markham, Ontario. We booked the room with our Bonvoy points, so I can’t comment on price. Markham is a suburb about 15 miles north of Toronto. We picked this location since it was near relatives we were visiting. It’s located on a fairly busy highway with various commercial businesses nearby. There is a Chinese restaurant (QJD Peking Duck), which we did not visit, on the first floor. The thirteen-story building actually holds two Marriott properties: Courtyard by Marriott on floors 2 - 8 and TownPlace on floors 9 - 14. The registration desk serves both hotels. The lobby has several areas for socializing. There also is a Bistro/Bar area. Conference rooms, a business center and a spa are off to the side. A fitness center and indoor pool are on the lower level. Wifi is free. Surprisingly, parking is not. Signs say that it costs $6 Canadian per day to park in the attached multi-level garage, but we apparently were not charged. Check-in was courteous and efficient. You need your keycard to access the elevator. TIP: There is no 13th floor; the elevator buttons go from 12 to 14! We were assigned room 915. TIP: the room was almost across the hall from the ice machine and one wall of the room directly abutted the elevator bank. While the noise was neglible, you might want to keep this in mind if you’re a very light sleeper. The room was clean and decorated in what I would call ikea style. It was like living in a studio apartment. A flat screen TV was on a two-drawer chest/dresser. A wall-mounted desk had overhead shelving, a vertical cupboard, desk chair and rollout table. The kitchen section had a sink, two-burner electric range top, coffee pot, microwave, dishwasher (!) and fairly large refrigerator. There were multiple cabinets and drawers filled with practically every kitchen item you’d need: pots, pans, dishes, flatware, soap, etc. And if they’re still something you might need, chances are you can get it from the front desk. (See pic.) A full-size closet contained an iron/ironing board. No sign of a safe. The sitting area contained a loveseat, ottoman and floor lamp. The king-size bed had five pillows. The bed was a little soft, but comfortable. It was flanked by nightstands and wall-mounted lamps with electric outlets. 
The bathroom was average-sized. The vanity had lots of counter space and several drawers. And a hair dryer. The shower was quite large, taking up about a third of the room. There was wall-mounted hand soap and hair/body wash (in the shower) by ALICE & Co+ botanicals. Shower pressure and temperature were fine. TIP: Don’t be alarmed when you flush the toilet - the sound is comparable to that generated by an airplane commode. Breakfast was included with the room and was served on the 14th floor. (Also requiring keycard access.) The offerings consisted of the usual combination of hot & cold items. Overall, we wer