Hotel berhampiran Paper Things di Toronto

The front desk staff was not familiar with what he’s doing and needed help from the other lady, She came to help with checking in but was so rude…the whole process took literally 20 mins , because when the told me to insert the credit card, the machine beeped and quit. She first said “you don’t use debit!” I told her this is a credit card, then she said “you should insert instead of tap! Insert!” The I said “I did insert!” She rolled her eyes and replied “it says ‘bad tap’ because you tapped!” I was like ***!? I didn’t say anything because I had my kids with me! After another 5 mins waiting, I didn’t even say anything. she rolled her eyes on me and said “ just wait , ok?” I guess this is the last time I’m staying at this hotel.

是公寓住宅但是很整齊 負責人很耐心地跟我們溝通 有車位 還給我們提前入住 總體來說體驗非常好

Booked the room for my parent during their visit to Toronto. Initially booked for 2 queen bed but the front desk was very nice to upgrade their room to a King Size bed. Room size is big and amenities are quite complete in the room. Location might be abit far from downtown but reachable within 40 mins by using public transportation. Plus have abundance of restaurants nearby as well. Definitely recommend this hotel if you looking for affordable hotel.

Stayed for one night before my flight. Good location, close to the airport and lots of restaurants within a reasonable walking distance. Rooms are well equipped, although the air conditioning was a disappointment. There is a control on the wall, which is misleading because the air conditioner is a separate unit. However, the air conditioner shuts off when the area near it reaches the temperature setting, while the room will be warmer. Setting the air conditioner at the coldest setting created a reasonable temperature but I would be concerned on a very hot day. I found the service to be generally polite, although not always helpful in accommodating requests. I asked for a quiet room with a bathtub. While I got the bathtub, the room faced the road, which was noisy at times. I had called the hotel a few days in advance so it should not have been an issue to accommodate both requests. I arranged the shuttle to the airport the day before required, but when inquiring about it, to make sure I didn't miss it, one of the front desk attendants (white woman with a Slavic name if I remember correctly) was quite rude. Apparently she doesn't understand the worry about getting to the airport on time since the shuttle only runs every 40 minutes so it would be an issue to miss it. The common facilities are good. The lobby lounge and breakfast area are nice and there is a beautiful courtyard in the centre of the hotel. The pool area was nice and there is a sauna, although note that it is on a timer so you need to get there early to let it warm up. The pool and sauna close at 10pm, which I thought was early as an 11pm closing would be helpful. The menu of the restaurant looked good, prices reasonable and a decent selection of beer for discerning drinkers. Breakfast was good but for the price, they should provide some vegetables for a salad. Overall, a reasonable stay and I would give the hotel another opportunity. I would pass on the breakfast though next time, provided there is time in the morning, as there is a Denny's nearby

Short stay, arrived at 22.00 and left 04.00. Bed was comfy but the shower head was placed too low, had tu hunch down to wash the hair

Very good hotel the only complain is that everyone came with their pet although the rooms seemed clean

The location of this hotel is unbeatable, easily accessible from Toronto Pearson International Airport by UP Express and the subway. And has lots of restaurants nearby. Friendly service and thanks for the free, warm cookie! The room and furniture were a bit dated, and the bedding was not as smooth as I wanted it to be, but I could bear with it for two nights. I will consider staying here again next time I go to Toronto. :)

Hotel was really great. The whole hotel seems to have been recently renovated and the rooms are big and clean. Hotel staff was very helpful and were always happy to help! The included breakfast is way ahead of most hotels for a complimentary breakfast. Hot food and a good selection. The location is perfect, less than 10 minutes from the subway and next to a streetcar stop. Hotel is almost in the heart of downtown so it's easy to come and go as you want during the day. I recommend this place and would definitely like to go back again!

First of all, BAD service attitude. When I checked out, the front desk stuff was playing with phone and ignored me. The cleaning stuff accused us of not cleaning up the bed so that she couldn’t make the bed. I understand, but her attitude is bad. I was offended. In addition, the fire alarm sounded in about 12:30 am! Although it is unavoidable issue, it still affected our rest. Last but not least, I booked for 4 nights. The hotel provided us 2 bottles of water in the first day. Then it would charged us for the water in rest of the days. I was thinking that if I “one day one check”, I would get 8 bottles of water for free. !!!!!

Stayed with my husband last weekend for little get away and we loved it. The rooms were bright and clean :) the best part was the Restaurant they have on the second floor, Dia. We had dinner and it was just amazing! they even had a live Dj playing. Overall it was great stay and we will be coming back for our wedding anniversary in December.