Hotel berhampiran Westside Mall, Toronto

The entrance is NOT on Yonge street. But the location is excellent and the customer service is amazing. It’s not a new hotel but is clean and big. I didn’t get to use it, but there is a laundry room on the first floor and it’s free for the guests! I highly recommend this hotel.

easiest check in process once u book, show id, and have credit card ready for 100 deposit, you get keys and off u bbgo. Try not being to miss breakfast, it ends promptly at 10 or 11 pn weekends. its the best variety and quality in a breakfaat buffet ive seen in a while. The cleaning ladies are sweet and staff are super stars🤩🤩🤩

Got to the hotel a little after 9 am as my flight got in earlier than expected. It was raining and cold. Was wondering if they'd have a room that early to give me and yes they did😁😃😄I was checked in immediately and given a room on the 29th floor. Lovely room with a view of CN TOWER. Nothing was lacking. Room was fully equipped with all the amenities needed for a comfortable stay. All the staff I encountered during my 4 night's stay was very pleasant and helpful. I am looking forward to my next trip to Toronto in August and I will be rebook this hotel for sure. I would definitely recommend staying here. Thanks to everyone there who made my stay there a memorable one.

The check in was quick and came with two complementary waters. The design of the lobby was nice and the room was very spacious and well furnished, especially for its location in the busier areas of the city. I liked how there was a full body mirror in the room and in many places other in the hotel. There are a good amount of restaurants and transportation options nearby so it was very easy to navigate as a tourist. Unfortunately the door/walls had bad noise insulation so I kept mistaking the sound of doors/keys for people trying to enter my room which made me feel quite uneasy and paranoid. This is the only reason took a star off each category of this rating.

I recently hosted a conference at the Gibson Ballroom and the staff were incredibly flexible and attentive. Catering was amazing and the event staff made sure our every need was taken care of. I worked with Cathy, Kimia, Alla, and Kuga, and they were all very kind and professional. Despite there being an issue with heating, the hotel made sure proper measures were put in place to solve this issue. The event was a huge success!

We enjoyed our family long weekend, this is an ideal location, only a few minutes shuttle to the airport. We were able to grab the shuttle to the airport each day and from there take the UP Express and GO Bus to where ever we wanted to go. The hotel staff are such a pleasure to talk to, and helpful with every little detail (thanks for the pizza place recommendation- it was perfect!) It was great having breakfast included, and they have a generous selection to choose from! We were bummed the pool isn’t operational yet, but we knew that before we went, so we are looking forward to enjoying it another time. We would definitely stay here again, and would recommend it to anybody looking for a clean affordable hotel near the airport. Our room faced the airport and the kids were happier to watch that then the tv (thanks!) And worth noting that we were near the elevator, but it wasn’t a noise issue at all (as we’ve experienced elsewhere in the past) (Side note, we were pleased that the room temperature was consistent (and the cooling/heating system quiet!) Great all around experience!

Rooms are very outdated, bathroom walls, dirty bathroom door is a sliding door, which is about 3 inches opened from the wall no privacy when using washroom , Small mini fridge just laid on the floor with a microwave laid on top We felt like we were staying in hostile, paid $266 for the night, which was outrageous the room was probably only worth $99 Staff friendly, the lounge, clean and updated

酒店很大，一樓是**，還有劇院，跑馬場，非常棒！房間很大，設施很新，乾淨衞生，交通便利，有免費地下停車場，性價比高！

Stayed for one night before my flight. Good location, close to the airport and lots of restaurants within a reasonable walking distance. Rooms are well equipped, although the air conditioning was a disappointment. There is a control on the wall, which is misleading because the air conditioner is a separate unit. However, the air conditioner shuts off when the area near it reaches the temperature setting, while the room will be warmer. Setting the air conditioner at the coldest setting created a reasonable temperature but I would be concerned on a very hot day. I found the service to be generally polite, although not always helpful in accommodating requests. I asked for a quiet room with a bathtub. While I got the bathtub, the room faced the road, which was noisy at times. I had called the hotel a few days in advance so it should not have been an issue to accommodate both requests. I arranged the shuttle to the airport the day before required, but when inquiring about it, to make sure I didn't miss it, one of the front desk attendants (white woman with a Slavic name if I remember correctly) was quite rude. Apparently she doesn't understand the worry about getting to the airport on time since the shuttle only runs every 40 minutes so it would be an issue to miss it. The common facilities are good. The lobby lounge and breakfast area are nice and there is a beautiful courtyard in the centre of the hotel. The pool area was nice and there is a sauna, although note that it is on a timer so you need to get there early to let it warm up. The pool and sauna close at 10pm, which I thought was early as an 11pm closing would be helpful. The menu of the restaurant looked good, prices reasonable and a decent selection of beer for discerning drinkers. Breakfast was good but for the price, they should provide some vegetables for a salad. Overall, a reasonable stay and I would give the hotel another opportunity. I would pass on the breakfast though next time, provided there is time in the morning, as there is a Denny's nearby

The hotel is very nice and clean. If travel to Markham, I would stay in this hotel again.