Hotel Austria Trend di Vienna

Rooms and breakfast really great and in the beautiful 13. District with the palace around the corner and many places to enjoy good food. What really turned me off was the unpleasant lady receptionist, being rude and unhelpful. I would expect a bit more friendly staff in the front office of a 4+ star hotel. Leading up to the visit we also had troubles with the booking and one of our rooms got “lost” and brought a lot of confusion and frustration. It almost felt like we had to apologize the inconvenience of booking rooms.

Should provide conditioner and lotion. It's very drying there with the hot shower. Breakfast should be varied. Same breakfast menu for 5 days was tiring. Breakfast was eu19 per pax, standard but pricy for the selections served. Location is good, staff are nice. It's clean and the aircon or heater works. Will be good to have a small iron in the room. Gym was small and basic but only one or two at the time of me using it, so was fine.

I chose this hotel more by accident than planning but I was so very pleased when we arrived. The location is great as it is within short walks to busses, trams and trains. The receptionists are super helpful to explain how to get to different places.  Our room was a fantastic size with a super comfortable bed.  The bathroom was lovey and warm and had everything we needed.  I love the fact the hotel works towards being eco friendly and we chose not to have a daily clean to help with this.  I would highly recommend anyone to book a stay here. We’ll certainly come back.

I was on a tour and this hotel was the choice, it was in a run down district, you go around the corner and feel like you are in a different area, not a good one. There is construction all around the hotel, it is 2 blocks from the tram but not much right in the immediate area. They had turned off the AC and the rooms were very warm, only a small flip window to open. The food was not very good, breakfast buffet was not appetizing and we had dinner which was a sort of ballroom type of meal and not very good. The rooms were large and well furnished and the beds were comfortable but I would not want to stay at this hotel again.

The Hotel is clean, efficient and well appointed. The Hotel staff is a little aloof, not exactly warm and fuzzy to deal with. My room had a halogen light outside the window with no blockout blinds, which was annoying. The only other criticism I'd have is that the coffee machines they use, don't make very good coffee. Clean and efficient, yes, but not tasty at all!

To be fair, I shall start with a statement that the rating is related to the specific room we were given rather than to the hotel as a whole. The fact that hotel permits itself to use this particular chamber as a room for his guests, shows in my point of view a basic disrespect to the customers... The good things: the hotel has a good location, close to the subway, easy to get everywhere, clean, decent breakfast as expected from the hotel of this class. But. If on your arrival you are offered the room number 1101, ask for another room or go somewhere else (I assume you want to sleep at certain time in your vacation). The room entrance is about a meter from the elevator door and also directly at the stairs leading to the reception and to all the other floors. There is no sound isolation of course. So, when you want to go to sleep at the evening, you will hear people talking and elevator doors all the time. And this is not the worse part. At 6 AM you will suddenly hear loud kitchen noise directly under your bed. It appears that the area where they make breakfast preparations, is directly below the room. And there is no sound isolation as I've already mentioned. When I pay more than 100 euro per night in a hotel, I take the above as absolutely unacceptable. To summarise - if you order this hotel, specifically mention in advance not to give you this room. And for the hotel owners- if you read this, I am not sure that having this room is worth it...I will not stay in this hotels network ever again and will not recommend it when asked to .

Excellent location, walking distance to many of the main attractions. Hotel staff was very friendly and helpful. Breakfast was good with a very friendly staff member greeting everyone and making them feel special. I would stay at this hotel again.

This has been my go-to hotel in Vienna for more than 10 years. It is a decent 4-star choice especially if you look for a peaceful stay in lovely green environment, a stunning view to the city, pleasing, classic architecture and opulent interior. The rooms are nice and spacious but nothing seems to have changed since my first visit, consequently the furnishing seems to be a bit aged and worn-out. The door of the bathroom is made of ground glass and you can see directly to the toilet from the anteroom. The hotel should definitely reconsider this choice. The sleeping quality could not be better. The beds are super comfy and the walls are so thick that you'll sleep like a baby even if a hyperactive kindergarten stays next door. I have a good general impression of the service, but the housekeeping did not excel this time. The breakfast is ok, the a-la-carte selection and quality is quite basic, but again, the environment is worth the price. You can enjoy your meal on the terrace, a cute winter garden or a luxurious ballroom with a breathtaking view to the city. You can get to the city center and the main sights in about half an hour by bus, it runs frequently (in every 10-15 minutes) and stops right in front of the hotel.

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.

We were there in July 2023, a family trip. Amazing location: 5 min walk from Mariahilfer Str and Zieglergasse metro station - a funny crowded nice place with plenty restaurants and shops; 30 min walk from Stephansplatz and from the RathausPlatz. A kind, courteous, caring, smiley stuff. Very cozy clean rooms with the windows overlooking the old nice street. An amazing and calm place. Many thanks for everything. Sisters Yana and Vladyslava from Ukraine