Hotel 5 Bintang Terbaik di Vienna

Lovely building and very good service as soon as I arrived. Rooms are spacious and modern with floor boards rather than carpet. Rooms with bath tub are available. Lighting is good and sockets are well located for charging. Overall a good 5 star hotel at a reasonable price in Vienna!

Very spacious room, nicely decorated, good amenities and nice view. Close to train station. Breakfast is superb so highly recommended to book the room with Breakfast. Very comfy stay.

Stayed here for 5 days delivering a training course for an outside company. Hotel is in a great location, underground 5 min walk away, tram stops outside. 10 min walk and you are in the heart of the city. Hotel is very pleasant, nicely decked out with a great ambience. The staff are wonderful, from reception to the bar and restaurant always smiling, very attentive, friendly and professional. Some of the best Hotel staff I have ever encountered, a big plus for the hotel. Food is very good, great quality, presentation and taste. This has been best Hilton I have stayed in, and i have stayed in a few. Thank you for making my trip to Vienna even more memorable.

During our six-night stay at this hotel in July 2023, we had high expectations of a luxurious experience. However, the room quality proved to be far from what we anticipated, and it significantly impacted our vacation. Negative Aspects of the Room: The first impression of the hotel was positive, but as our stay progressed, we encountered numerous issues with the rooms: Malfunctioning reading lamp: One night, we discovered that the reading lamp was not working, and despite reporting the issue, it couldn't be fixed promptly. Non-functional phone hand-set: The phone in our room was unusable, forcing us to call reception through the base set with a speaker, which was inconvenient. Unstable and noisy beds: While the beds were comfortable, they were unfortunately unstable and produced bothersome noises with the slightest movement. Lack of curtains: Instead of curtains, the room had grey metal walls to darken the space, which gave the room a cold ambiance. Absence of carpets: The absence of carpets and the presence of only a grey or white surface added to the room's lack of warmth and comfort. Complicated room design: The design featured a moving door separating the shower from the living area, which never closed entirely, requiring constant adjustments to ensure privacy. Inconvenient towel placement: Towels were placed inside the bath, making it difficult to access them without having to climb inside or open the separation wall at a specific location. Tiny sinks: The sinks were so small that using them often resulted in water spraying back and leaving us wet. Confusing AC usage: Understanding whether the AC was on, off, or just ventilating proved to be challenging, as we had to rely solely on the sound it made. Water supply disruption: We got a notice one day prior, that a complete shutdown of water supply is planned for 3 hours from 10:30-13:30. Random light switches: The room was filled with light switches, and some of them worked unpredictably, controlling whichever light without any discernible logic. Insufficient lighting: Despite all lights being on, the room remained dark, making it uncomfortable for various activities. Despite the room issues, there were some positive aspects of our stay: Reception staff: The staff at the reception was commendable in their efforts to accommodate us. They were kind, attentive, and clearly well-trained in providing good service. They offered us several rooms, but there was nothing they could do as all rooms we saw had more or less the same problems. Breakfast: The breakfast buffet offered a wide variety of options, and most of the time, the breakfast staff provided excellent service. Location: Prime location near Donaukanal and 5 minutes walk from the Schwedenplatz metro station. It is within walking distance to Stephansplatz. The area feels safe and friendly at night. The sum it up I would not recommend a long stay at this hotel because of the rooms' low quality and the cold, dark, complicated

The duvet, the mattress protectors and the pillows are just the best. My teenage daughter did not want to get out of bed at all. The staff, especially the breakfast Staff were absolutely amazing. IRISH TEA!!. ! I’ve never had breakfast like that before in my life and obviously the free wine absolute bonus. I had asked three times at check in to clarify. Being Irish this was amazing I could’ve stayed in the hotel, the whole whole time. Oh the rain shower and Molton Brown products. Very high class hotel. OMG the roof top bar with complimentary cocktails

Amazing hotel for couples, with spectacular wellness/pool area (in old bank vault). Got offered at check-in to pay for an upgrade, which - on personal recommendation of the concierge - we accepted --＞ great decision, we got a really distinctive room in terms of view and layout, loved it. Also, breakfast was absolutely excellent and the bar is very nice as well.

I had a great stay and would definitely return. Location is great, close to all main attractions. The hotel is modern, rooms are very spacious and have excellent bed, shower, bathtub, bathroom amenities. Most importantly, the rooms have very good soundproofing. You won't have issues with noise here. Breakfast is plentiful, the coffee is very good quality, the breakfast staff are very courteous. Bar and restaurant are beautifully designed and have a good selection of food and drinks. All the staff I met were very nice and professional. Only thing to consider: the rooms with courtyard view are in fact facing another building so you don't really have a view. I would book a room with a city view. Thank you very much, I will be back.

Hotel location was excellent. Really near to Wien Mitte Station so if you want a stay thats convenient from airport directly to city centre this hotel will be perfect. Came at 4.20pm but my room is still not ready and have to wait extra 30 minutes but that’s fine. Downside is there’s no toiletries beside hand&body soap and shampoo. Was expecting at least the hotel will provide toothbrush and toothpaste. But the stay was really nice and the bed is comfortable.

A family member found this hotel for seven of us and it was a brilliant choice for location. What was nice was they gave us the four rooms all together in a side wing and all the rooms were really large. We had a large separate lounge area which led to the bedroom and a lovely bathroom. The only thing I missed was tea/coffee making facilities, there was cups in the cupboard but that was it. We opted to have room only rather than bed and breakfast as we felt it was pricey and wouldn't really get value for money as we would have to eat quite a lot to get your moneys worth and some of us eat light first thing. We are glad we made this decision as literally two minutes from the hotel door is an excellent place where it suits all requirements serving hot breakfasts, fresh fruit and yogurts, cereal, croissants etc and very reasonably priced. We had planned to eat at different venues each morning but as this suited us all so well we ate there everyday except one day it was closed due to a national holiday there but there are plenty of places close by. If we go back I would do the same again this hotel and eat out for breakfasts.

Super good location. Close to some landmarks and transport. Great breakfast. Front desk was overly enthusiastic and helpful with everything. One small issue is that in my room some of the lightbulbs (2) did not work and I would think for a five star hotel they would pay attention to these small details and uphold a higher standard. But otherwise a really great stay and will return again next time.