Hotel berhampiran Marillenalm, Vienna

First time for me in a Hostel and these guys made sure my experience was memorable. They were very welcoming and always smiling. The rooms were very clean, beds very comfortable. The lounge area had a lot of chill spots, a pool table, a fussball table. At the bar I asked the bartender to make me a cocktail that was not on the menu and he was more than happy to do so. I really appreciated that! The metro station is right downstairs, and you have 5 stations to get to the city center, which is really helpful because in the center of the city are all the tourist attractions except Schonbrun. They have breakfast every morning and you can choose to pay 7 euros to eat. Or not. Not the best breakfast I've had but it does the job. Also, another con would be that there is no other piece of furniture in the room other then the beds. I found myself needing a chair or a small table lots of times. Overall an awesome stay! Would totally recommend! I will definitely come back!

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

I stayed in this hotel with my family during the Easter break. The hotel is located 20 mins from the city centre but there is a tram station close to the hotel. The room is poorly lit and provide only thick blanket with no extra pillows. The hotel mentions air-conditioning in the description but they provide AC only during June to September. I believe they should have mentioned it clearly upfront. The hotel is on the busy street and so it was not possible to keep the window open during night time as we were initially given a room on the lower floor. We felt quite hot in the room and Beatrice the staff moved us to the higher floor next day where it was possible to keep the window s open without the noise. Overall it was pretty average and didn't feel like a 4 star property and the price we paid. I would have given it 2/5 but the extra 1 is only for Beatrice who helped us with the room.

The location is the best! Environment also very near to supermarket and transportation. Drinks, food, everything nearby and is so convenient. Even night time go back also very safety as the location is in the middle of city. 1 more things I like is to drink the refresher drink and snack provide from the hotel every morning before I leave the hotel.

It was truly a pleasant stay. We enjoyed it very much! The only concern was for sofa bed. I asked to prepare it for sleep, but once we came back it wasn’t really prepared. Also we found a wet towel once we came back after sightseeing.

酒店位置為王！隔壁就是步行街，也是宮廷式的房子，前台服務非常nice，免費水，值得推薦！

Loved the location of this place! I have stayed in Vienna before and this location was far more ideal, very close to the opera house, main square, Museums etc. We were on the second floor and yes there is no receptionist there all the time but we had an issue with the shower in our room and rang for help, 2 minutes later there was a knock at the door and the issue was sorted straight away. Great amenities in the room - coffee machine, kettle, Bottled water, sweets etc. There is a lift, but it is very small so if coming with suitcases you may have to take a few trips as I could only fit in with one bag.

I recently had the pleasure of staying at this hotel, and I must say, it exceeded my expectations. The first thing that struck me was the cleanliness of the rooms. Housekeeping did an exceptional job, ensuring that everything was in order and maintaining a high standard of cleanliness throughout my stay. One standout feature of this hotel was the complimentary mini bar. It was a pleasant surprise to find that not only was it stocked with a variety of beverages and snacks, but also that I had the option to customize the items according to my personal preferences. This level of flexibility and attention to guest satisfaction was truly impressive. The service provided by the hotel staff was another highlight of my stay. They were genuinely warm, accommodating, and always ready to assist with any inquiries or requests I had. Breakfast at the hotel was a delightful experience, especially the Austrian breakfast offered. The variety of dishes, including traditional Austrian favorites, was a treat. The quality of the food was excellent, and the attentive staff ensured that everything was replenished promptly. It was a great way to start each day of my stay.

I was sceptical about staying here because of the previous reviews and I actually don’t think they do this hotel justice at all. I was staying on floor 4, there is a bit of of a funny smell to the hotel, and the rooms are a bit out of date but that was not really a put off factor for me. The pillows are non existent so I did have to ask for more which was delivered to my room. The rooms are clean, the bathrooms show wear and tear but the shower was great!! Very powerful. The breakfast was better than I thought it would be with plenty to choose from. Th staff went out of their way for anything I needed. The only other thing I would say is that there is complimentary tea and coffee in your room but no milk for the tea. Overall my stay was fine and if I returned to Vienna, I would definitely stay her again.

We arrived late evening and the checkin was very easy. Staff very helpful. the room was very spacious for 2 large suitcases and still lots of room for king size bed, and a small table and chairs (Sitting area). Good bathroom facilities and good shower. We choose to stay just out of the city to save on price and it was very easy to walk to to the Metro station (10 min) and then a few stops to the city centre. Breakfast very filling and lovely sitting area. The area around the hotel is very quiet and relaxing. This was my first time in H+ Hotels and from the Wien hotel, we also stayed in Salzburg H+ hotel. Certainly not a basic hotel but very comfortable.