Hotel berhampiran Münsterbrücke, Zurich

I stayed as a single business traveller. Location of hotel is good and it is newly painted and refurbished - so is clean and modern. However when I came back from supper to my room, I discovered it was full of flies and other bugs - crawling all over the ceiling of the bedroom and bathroom and down the walls. My sink was full of bugs as was the loo seat and even the bed cover. So it was 2300 and I rang the reception to ask for fly spray to deal with the problem. He said he woudl call me back. I waited 20 mins. No one called. I called again. He said he was with customers and would come up and see for himself. I waited another 10 mins and no one came. I walked down to reception adn theres no staff there. I rang again. He told me no one was in my room. he then realised he was in a different Swiss Fassbind hotel and was jsut the on call phone service. He told me there were no staff overnight in the hotel. But also theres no insect spray. So if you have no staff on duty - which is the owner tells me an economic reality of Swiss hotel staff shortages so they cant hire one. (Maybe pay them more???) I spent the night with insects and bugs falling on me from the ceiling. Luckily I am not frightened of bugs but I didnt appreciate the insect bites. I emailed the owner of the chain and he first off gave me two handy lectures (weird customer approach to be honest) one on the staff shortages in Europe and the second on the presence of insects in his life too. I really dont care about either of these issues - I do care that a company takes my money and I dont get a nights sleep when the issue is utterly avoidable. PUT INSECT SPRAY IN YOUR BUG RIDDEN ROOMS! But hey, I doubt they will care about my views. Customers come and go. Dont get the feeling theyre invested in keeping them.

I stayed for a business trip and would totally recommend it for my friends and colleagues. The location is A+ . The staff was friendly. I really like the room felt like home. Would totally stay again in the future

The hotel is located really close to the main station which is super convinient and also there are trams stops close by. So in terms of location it was great! just service of the staff are not too great. started off with really intimidating and rude front desk receptionist during check in. He was really rude and did not want to answer questions when we wanted to ask something and when we first arrivdd he just yelled at us to just wait even though we were just standing and waiting. The daily room cleaning staff was also just throwing our personal things around and not really helping put it back . so overall service wasnt too great and rooms were really small but convinient location

The hotel is great and in a good location. There is supermarket near by and very convenient to go shopping. And the breakfast provided by the hotel is good and delicious. One thing is there is no air conditioner, it is a bit hot in summer. There is a Dyson fan but I think it is not enough in summer especially in the daytime. So far it is fine for all the experience.

房間需要網絡確認，憑密碼進入，離火車站比較不遠，憑導航需要仔細辨認門口，房間離要用另外一種歐式插座，就是照片裏的，給我們措手不及，房間設施一般。

Where can I start? Firstly the hotel advertises that there is parking available, please we aware that unless you’re going to leave your car in a space up the road (not designated for the accommodation), then there is NOT parking available in the sense you’d expect it to be. Any space that appears to be on site has signs about not leaving the car with threats of towing your car. We ended up parking in the city centre for 40CHF a night. We did expect cheap and cheerful but this was not cheerful. When we went in, the apartment didn’t appear very clean, and on opening the fridge door there was leftover food in there (including fish, which my partner has an anaphylactic allergy too, although that part isn’t their fault, it just added insult). The kitchen cleaning sponge and towels were dirty. The hairdryer was broken and dangerous to use. The shower screen was broken. The toilet brush had hair left on it. The curtains were stained. There were more issues but if I mentioned them I’d just be sounding petty. Finally, the king size bed only had a single sheet. We sent an email and in all fairness they did remove the leftover food, replace the towel, bin the dirty sponge, “fix” the shower screen (it was a bodge job and will break again soon im sure), and replace the shower head (something we’d not complained about?!) When looking for somewhere to stay in Zurich we narrowed our search down by looking for somewhere with parking. We thought the cheaper price would be as it was out of the city centre, and relatively basic, not dirty. I would recommend you avoid this, or only book if you have very low expectations.

Very nicely maintained hotel in a central location in Thun. Recently stayed a couple of nights in this location and found the hotel to be very well maintained, rooms were clean and less than ten minutes walk to the train station. Location made it quick to walk to train/ferry station to take a very enjoyable ferry ride ride on Lake Thun to then enjoy a day in Interlaken and then the train ride back. Staff that we encountered were great and very helpful answering questions. Highly recommend!

Good value in a great location. We walked from the train station. Enjoyed an excellent breakfast while watching pedestrians and cyclists making their way to work and school. The beds were comfortable, the shower was hot and strong. The young man who checked us in was 5 star. Definitely recommend.

Номера и белье идеально чистые, в номере есть сейф, капсульная кофемашина, чайные принадлежности. Полотенца меняются ежедневно, из аэропорта бесплатный трансфер каждые полчаса. (по крайней мере в дневное время) Из аэропорта ходит так же автобус 510. До Центра Цюриха 15 минут на поезде (проезд 7 франков).Билеты выгодно покупать на поезд на trip.com. Учитывайте то что отель не принимает наличные, то есть оплатить налог вы сможете только картой. Учитывая близость к аэропорту очень хорошо слышен шум самолётов,

We stayed there for the first time. It was pretty easy to get there from airport terminal. Staff were wonderful and extremely friendly. Breakfast was really great with a lot of choices. If I want to recommend anything, I would say that I hope that they keep the restaurant open until midnight for late arrival.