Hotel Dengan Wifi di Queensland, Australia

"We had an incredible stay at Meriton Suites Surfers Paradise. We checked in early at 1pm, the check in was seamless. Clean and spacious room, beautiful sea view from our room made us wonderful experience. Location was perfect. We got slippers in 5 minutes after i requested that was quick."

"Great location, walking distance to shopping and bridge to South Bank. Pier for Citicat boats is right under the hotel. Overall very good experience. Though did find it quite loud, maybe is near the highway. We were on 15/F. Room for improvement on how room service is presented. Food is great but the tray decorations. Not 5 star hotel. Cons: very weak water pressure in the shower. Unacceptable for a hotel to be honest."

"Clean tidy comfy bed and pillows. Pool is right at your door stop. Staff are friendly and helpful. Only down side was the night club next door was loud on the Saturday night. Lots of bass through the walls. But was a great stay."

"I expected much better from a hotel carrying the Ramada name. We arrived just after midnight, exactly as we had advised the hotel in advance. To our surprise, the entrance gates were locked. There was a phone number on the gate to call for assistance, but despite repeated calls, nobody answered. We could see reception from outside, and could clearly hear the phone ringing, but there was no one there to help. After standing on the roadside for around 15 minutes with two tired children in the middle of the night, I ended up climbing over the locked fence just to unlock the gate from the inside so my family could enter. Once inside, we rang the reception bell several times before anyone appeared. Around 20 minutes later, the receptionist (a gentleman with long hair) eventually arrived. Rather than apologising for leaving a family locked outside at midnight, he simply said he had been ”dealing with something”, that there were ”100 guests and just him”, and told us, ”you need patience.” Those are his exact words. I appreciate that staff can be busy, but this was a complete failure of customer service. An apology would have gone a long way. Instead, we were met with rudeness and a dismissive attitude. It was one of the worst customer service experiences I have encountered. The hotel itself was also disappointing. The photos on the website appear to be either very old or heavily enhanced. The grounds look nothing like the promotional images—there are no palm trees as shown, and the swimming pool sits right beside the car park, giving it a very different feel from what is advertised. The one major positive is the location. It's within easy walking distance of the city centre, which was extremely convenient. Unfortunately, because of the poor customer service on arrival and the misleading impression created by the website photos, I would not choose to stay here again"

"The hotel is in a very good location for exploring Cairns, a short walk to the harbour and even shorter walk for all kinds of restaurants, the hotel has its own restaurant where they serve a BBQ type meal with the meats being carved at your table. The receptionists are very friendly and helpful, Francesca was really lovely, there’s three lifts to all floors, our room 718, was very clean and tidy, lovely cool cotton sheets on a massive bed, a large TV and coffee and tea making facilities, the shower and toilet was ok maybe a bit dated but it served a purpose, the room was cleaned with fresh towels every day, we had breakfast in the hotel which was $25 each, its buffet style so have as much as you need, the restaurants around the hotel are very eclectic, but YaYas’ Greek restaurant is fantastic, the food the staff the atmosphere are all great, highly recommend you try it. All in all the hotel is at the heart of Cairns and all it has to offer."

"設施：鍋碗瓢盆兒齊全。可以自己弄了早餐。 環境：屋頂的游泳池。拍照很出片 衞生：很乾凈。 服務：很好。"

"The hotel is located near the South Port South station, which is just 3-4 stations from Surfers Paradise and Cavill Ave. The room was very clean and nice. The reception was also kind and helpful."

"Logger’s rest was a great stay. The hosts are exceptionally friendly and interesting to talk to. The room was cozy and comfortable. The breakfast was well prepared."

"Excellent resort. Very large, with 3 fantastic swimming pools, bar, restaurant, mini golf, pedal karts, and many activities to do within the resort. The location is good, only 10 minutes from the center by car. Tidy and clean rooms, with cool air conditioning that helps with the hot Cairns weather. We would definitely return."

"The location of the hostel was great, right in the centre of where you need to be. The staff were nice and helpful. However the hostel standard was not up to the same level as the location and staff. The rooms were moderately clean, we had a massive brown stain on our bedding when we arrived, the showers and toilets had mould and clumps of spiders and spiders webs everywhere. In the corners, on the ceilings, in the actual toilet and shower areas. That being said you get what you pay for, this is one of the cheapest hostels in airlie beach, so you sacrifice some cleanness due to how cheap it is."