Hotel Dengan Bar di Wilayah Araucania, Chile

Hotel muy lindo, su ubicación con una vista hermosa frente al lago, vista que tienen todas las habitaciones y restaurante del hotel. Atención del personal inmejorable, destaco a Micaela en sector restaurante, también a Lía, Daniela y Fabian en recepción.y también las personas del spa, lugar muy lindo, limpio, impecable. Nuestra habitación y baño grande, cómoda, con balcón que miraba al lago, la ropa de cama de primer nivel, aire acondicionado perfecto, sin ruido, con reposición de amenities, en general una estadía inolvidable. Si tuviera que comentar algo negativo me parece que los precios de la carta del restaurante algo elevados, solo eso. Y por último una sugerencia, mejoraría la iluminación del cartel con el nombre del hotel que en la noche no se ve muy bien.

Pucón está situada no sul do Chile, na Região dos Lagos chilenos ou se preferir, em plena Rota dos Vulcões do Chile. A cidade fica às margens do Lago Villarrica, próxima ao Vulcão de igual nome, recebe milhares de turistas anualmente que vão em busca de esportes radicais e da alta gastronomia. Me hospedei no Hotel Pucón Indomito, boa localização, quarto confortável, muito bom café da manhã e atendimento cordial.

We stayed in the Enjoy! Pucon for 4 nights in February of 2024. During our 4 day stay we got to sample 3 different rooms. This is because I am handicapped and the hotel did their utmost to accommodate me. My thanks to those who helped out. You have my deepest gratitude for your assistance and understanding. When we arrived check in was a nightmare. Cars everywhere outside. People in long queues to check in and no organization to any of it. We finally got to our first room 405. It has a nice view of the volcano. It had AC. A double/king bed, although a bit too soft for my tastes, and it rolled very easily across the floor. The room was an adequate size for a man with an electric scooter. The bath/shower is where the room fell short. It was not designed for tall/large people. The water pressure was great in all the rooms but the distance from the back wall to the tub edge must have been only 2 feet. Hence the shower curtain was hung directly above, and once wet, would stick to you like plastic wrap. Chile has not learned about curved shower rods yet... Day two, we got moved to a room that was not handicapped but better for me, 236. It had a proper shower (good water pressure) with zero tub so it was wide enough to bathe without being entangled. This room had a great bed, firm, and did not slide around the room. This room had a view of the hotels air conditioning, however this did not bother us. AC worked well. Day three, We hit the jackpot and got the only handicapped accessible room, 201. This room had tons of space for my scooter. It had a proper handicapped bath with a wheel in shower (good water pressure) and tons of grab rails!!! It also had a great bed, firm, and no sliding around the room. The view was of the hotel's tree, however this did not bother us. AC worked well. Some of the things that need some work to get to five star status, Handicapped ramp access. Still some ramps needed by the pool towel desk. The elevators are very small. I could only fit in one of the three elevators without taking my scooter apart to make it smaller. The resort ran out of pool towels at 4PM on Tuesday afternoon on a sunny 90+F summer day. Really? Buy more towels or a washer/dryer! Getting ice was a issue, there is no self service ice machines. The bar staff seems to only want to give out very small quantities at a time. I need ice for my medicine and I have ice in my drink all day and night. Stop being stingy with the ice!!! Breakfast was plentiful but the mostly the same each day. Housekeeping services were great. The pool was deep and refreshing when I could use it. Location is excellent. Right in the center of Pucon. Great access to shops, restaurants, etc.. I would stay here again but reserve a room earlier to make sure I get the one handicapper room.

Excelente servicio y asistencia las 24 hrs, tanto en los servicios de hotelería como en el de servicios de arriendo de salas de reuniones y catering. Destaco de manera categórica el servicio la atención del personal desde la Gerente hasta el personal de operaciones, pasando por todos los servicios intermedios. Sinceramente, este punto es muy sobresaliente y hace la diferencia con sus competidores HORECA en la ciudad. Mis felicitaciones.

La mejor elección que pudimos haber hecho!!! Desde nuestra llegada se sintió el cariño y pasión de Lina y Francisco por hacer de este, un lugar realmente acogedor. El dormitorio grande, un baño enorme y con una vista espectacular. Para que decir el desayuno; exquisito, buena conversa y los dueños siempre preocupados por hacernos sentir realmente bien atendidos. Además, el lugar nos permitió estar a 5 minutos del centro de Pucón (muy rico haber estado fuera de la ciudad) y cerca de las termas, parques nacionales y centro de ski. Felicitaciones y lo recomendamos de todas maneras.

Hotel muy lindo, su ubicación con una vista hermosa frente al lago, vista que tienen todas las habitaciones y restaurante del hotel. Atención del personal inmejorable, destaco a Micaela en sector restaurante, también a Lía, Daniela y Fabian en recepción.y también las personas del spa, lugar muy lindo, limpio, impecable. Nuestra habitación y baño grande, cómoda, con balcón que miraba al lago, la ropa de cama de primer nivel, aire acondicionado perfecto, sin ruido, con reposición de amenities, en general una estadía inolvidable. Si tuviera que comentar algo negativo me parece que los precios de la carta del restaurante algo elevados, solo eso. Y por último una sugerencia, mejoraría la iluminación del cartel con el nombre del hotel que en la noche no se ve muy bien.

Pucón está situada no sul do Chile, na Região dos Lagos chilenos ou se preferir, em plena Rota dos Vulcões do Chile. A cidade fica às margens do Lago Villarrica, próxima ao Vulcão de igual nome, recebe milhares de turistas anualmente que vão em busca de esportes radicais e da alta gastronomia. Me hospedei no Hotel Pucón Indomito, boa localização, quarto confortável, muito bom café da manhã e atendimento cordial.

We stayed in the Enjoy! Pucon for 4 nights in February of 2024. During our 4 day stay we got to sample 3 different rooms. This is because I am handicapped and the hotel did their utmost to accommodate me. My thanks to those who helped out. You have my deepest gratitude for your assistance and understanding. When we arrived check in was a nightmare. Cars everywhere outside. People in long queues to check in and no organization to any of it. We finally got to our first room 405. It has a nice view of the volcano. It had AC. A double/king bed, although a bit too soft for my tastes, and it rolled very easily across the floor. The room was an adequate size for a man with an electric scooter. The bath/shower is where the room fell short. It was not designed for tall/large people. The water pressure was great in all the rooms but the distance from the back wall to the tub edge must have been only 2 feet. Hence the shower curtain was hung directly above, and once wet, would stick to you like plastic wrap. Chile has not learned about curved shower rods yet... Day two, we got moved to a room that was not handicapped but better for me, 236. It had a proper shower (good water pressure) with zero tub so it was wide enough to bathe without being entangled. This room had a great bed, firm, and did not slide around the room. This room had a view of the hotels air conditioning, however this did not bother us. AC worked well. Day three, We hit the jackpot and got the only handicapped accessible room, 201. This room had tons of space for my scooter. It had a proper handicapped bath with a wheel in shower (good water pressure) and tons of grab rails!!! It also had a great bed, firm, and no sliding around the room. The view was of the hotel's tree, however this did not bother us. AC worked well. Some of the things that need some work to get to five star status, Handicapped ramp access. Still some ramps needed by the pool towel desk. The elevators are very small. I could only fit in one of the three elevators without taking my scooter apart to make it smaller. The resort ran out of pool towels at 4PM on Tuesday afternoon on a sunny 90+F summer day. Really? Buy more towels or a washer/dryer! Getting ice was a issue, there is no self service ice machines. The bar staff seems to only want to give out very small quantities at a time. I need ice for my medicine and I have ice in my drink all day and night. Stop being stingy with the ice!!! Breakfast was plentiful but the mostly the same each day. Housekeeping services were great. The pool was deep and refreshing when I could use it. Location is excellent. Right in the center of Pucon. Great access to shops, restaurants, etc.. I would stay here again but reserve a room earlier to make sure I get the one handicapper room.

Excelente servicio y asistencia las 24 hrs, tanto en los servicios de hotelería como en el de servicios de arriendo de salas de reuniones y catering. Destaco de manera categórica el servicio la atención del personal desde la Gerente hasta el personal de operaciones, pasando por todos los servicios intermedios. Sinceramente, este punto es muy sobresaliente y hace la diferencia con sus competidores HORECA en la ciudad. Mis felicitaciones.

La mejor elección que pudimos haber hecho!!! Desde nuestra llegada se sintió el cariño y pasión de Lina y Francisco por hacer de este, un lugar realmente acogedor. El dormitorio grande, un baño enorme y con una vista espectacular. Para que decir el desayuno; exquisito, buena conversa y los dueños siempre preocupados por hacernos sentir realmente bien atendidos. Además, el lugar nos permitió estar a 5 minutos del centro de Pucón (muy rico haber estado fuera de la ciudad) y cerca de las termas, parques nacionales y centro de ski. Felicitaciones y lo recomendamos de todas maneras.

Excelente servicio y asistencia las 24 hrs, tanto en los servicios de hotelería como en el de servicios de arriendo de salas de reuniones y catering. Destaco de manera categórica el servicio la atención del personal desde la Gerente hasta el personal de operaciones, pasando por todos los servicios intermedios. Sinceramente, este punto es muy sobresaliente y hace la diferencia con sus competidores HORECA en la ciudad. Mis felicitaciones.

Отличный новый отель, с огромной удобной кроватью.

Pucón está situada no sul do Chile, na Região dos Lagos chilenos ou se preferir, em plena Rota dos Vulcões do Chile. A cidade fica às margens do Lago Villarrica, próxima ao Vulcão de igual nome, recebe milhares de turistas anualmente que vão em busca de esportes radicais e da alta gastronomia. Me hospedei no Hotel Pucón Indomito, boa localização, quarto confortável, muito bom café da manhã e atendimento cordial.

We stayed in the Enjoy! Pucon for 4 nights in February of 2024. During our 4 day stay we got to sample 3 different rooms. This is because I am handicapped and the hotel did their utmost to accommodate me. My thanks to those who helped out. You have my deepest gratitude for your assistance and understanding. When we arrived check in was a nightmare. Cars everywhere outside. People in long queues to check in and no organization to any of it. We finally got to our first room 405. It has a nice view of the volcano. It had AC. A double/king bed, although a bit too soft for my tastes, and it rolled very easily across the floor. The room was an adequate size for a man with an electric scooter. The bath/shower is where the room fell short. It was not designed for tall/large people. The water pressure was great in all the rooms but the distance from the back wall to the tub edge must have been only 2 feet. Hence the shower curtain was hung directly above, and once wet, would stick to you like plastic wrap. Chile has not learned about curved shower rods yet... Day two, we got moved to a room that was not handicapped but better for me, 236. It had a proper shower (good water pressure) with zero tub so it was wide enough to bathe without being entangled. This room had a great bed, firm, and did not slide around the room. This room had a view of the hotels air conditioning, however this did not bother us. AC worked well. Day three, We hit the jackpot and got the only handicapped accessible room, 201. This room had tons of space for my scooter. It had a proper handicapped bath with a wheel in shower (good water pressure) and tons of grab rails!!! It also had a great bed, firm, and no sliding around the room. The view was of the hotel's tree, however this did not bother us. AC worked well. Some of the things that need some work to get to five star status, Handicapped ramp access. Still some ramps needed by the pool towel desk. The elevators are very small. I could only fit in one of the three elevators without taking my scooter apart to make it smaller. The resort ran out of pool towels at 4PM on Tuesday afternoon on a sunny 90+F summer day. Really? Buy more towels or a washer/dryer! Getting ice was a issue, there is no self service ice machines. The bar staff seems to only want to give out very small quantities at a time. I need ice for my medicine and I have ice in my drink all day and night. Stop being stingy with the ice!!! Breakfast was plentiful but the mostly the same each day. Housekeeping services were great. The pool was deep and refreshing when I could use it. Location is excellent. Right in the center of Pucon. Great access to shops, restaurants, etc.. I would stay here again but reserve a room earlier to make sure I get the one handicapper room.

La mejor elección que pudimos haber hecho!!! Desde nuestra llegada se sintió el cariño y pasión de Lina y Francisco por hacer de este, un lugar realmente acogedor. El dormitorio grande, un baño enorme y con una vista espectacular. Para que decir el desayuno; exquisito, buena conversa y los dueños siempre preocupados por hacernos sentir realmente bien atendidos. Además, el lugar nos permitió estar a 5 minutos del centro de Pucón (muy rico haber estado fuera de la ciudad) y cerca de las termas, parques nacionales y centro de ski. Felicitaciones y lo recomendamos de todas maneras.