A single issue can significantly detract from the overall experience, overshadowing the hotel's positive attributes, such as its location and the city's appeal. The room's cleanliness did not meet the standards expected of a five-star establishment. Despite presumed cleaning efforts, the room exhibited persistent uncleanliness. Evidence of this is readily apparent; for example, personal items left on surfaces, such as an iPad, mobile device, or dark-colored clothing, quickly accumulated dust or grime. Photographic evidence further substantiates this claim. Upon departure after a two-night stay, we attempted to address this concern with the reception. However, instead of offering an apology, the staff questioned our delay in reporting the issue and offered a complimentary coffee as compensation. How funny.
Very good location in the heart of downtown we don’t have a hard time to find places in downtown,, once that you step out in the hotel you are already in downtown area , very easy access in the bus from the airport and easy walking distance in the metro ,, highly recommended, staff are so friendly and helpful, I will definitely recommend this hotel if you’re planning to visit Montreal,
Arrived after midnight and planned to leave after breakfast. The gentleman at check in (Laird) advised that the kitchen probably wouldn't be open at 6am on Sunday. We planned to eat and run to catch a flight. He kindly offered to pack us a to-go breakfast. When we went to checkout at 6 after ordering the Uber, he advised that the kitchen will in fact be serving breakfast at 6. I told him the Uber was waiting, so could we just grab the to-go bags we'd ordered the night before? He advised that he didn't organise them, because the kitchen was open, so we could receive the hot breakfast included with the booking. So, ultimately, we left without eating anything. Could have been managed better. Also quite far from the airport. A comfortable stay, though.
Whilst the rooms are of a good size and the beds comfortable, the rooms need a lot of updating. The blinds did not fit the windows properly therefore letting in a lot of light at night, the safe did not work, the iron board leg had snapped leaving a sharp burr at one end and the toilet was not fixed properly to the wall. And because there are staff strikes ongoing, reception is regularly left unattended.
In the plus side, the restaurant in the lobby (which is not run by the hotel) is very good!
I had an amazing time in the city of Montreal, with its vibrant atmosphere and lively summer spirit. From strolling through the cobblestone streets of Old Montreal, where history meets modern charm, to enjoying the stunning views from Mount Royal, every day was filled with unforgettable experiences. The city’s festivals and outdoor events added to the excitement, making summer in Montreal truly special. Whether savoring the local cuisine, exploring the artsy neighborhoods, or simply relaxing by the waterfront, every moment was a perfect blend of culture, adventure, and relaxation. Montreal in summer is an absolute delight!
I would highly recommend this hotel, very classic, European style hotel, decent breakfast and a little gym that can get your whole body workout done. The room is very spacious and classic. Very friendly staff and I would definitely stay there again if I am in Montreal next time...
- located in a vantage point that commands a fabulous view of the river
- The receptionist, Khalil, is friendly and caring to us.
- nice and comfortable room that puts it on the pedestal in the same league;
- squeaky clean and spick and span;
- very comfortable mattresses. You are mollycoddled, from the very first moment you hit the sack;
- quiet but conveniences are a stone's throw away!
Good location in need of refurbishing (which I think is underway at the moment)
Comfortable bed with wooden frame with sharp angled corners which in a small tight. Room is not ideal
Snug room that the hot shower and warm air were all working in severe winter in Montreal. Perfect location with 5 mins walk from the metro station. Also the hotel provides plenty parking lots which suitable for driving visitors. Staff are always friendly and answerable!
Hotel berhampiran Downtown Montreal,Montreal75% pelancong memilih kawasan ini
EEntengInaMo2025.11.20
Samesun Montreal is hands-down my go-to hostel in the city. Every stay has been consistently great — welcoming staff, a fun atmosphere, and a layout that makes it easy to meet other travelers.
The rooms and common areas are always clean, comfortable, and well-maintained, and the vibe is exactly what you want in a hostel: social but still relaxed enough to get a good night’s sleep.
Whether I’m visiting Montreal for a quick trip or a longer stay, Samesun is always my first choice. Highly recommended!
Sangat Baik
92 ulasan
8.4/10
Harga bermula
SGD 31
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Wifi di Quebec Province
Terokai Ulasan Tetamu Hotel di Quebec Province
Lihat semua
8,4/10
Very Good
XxoolisaThe good: location is really unbeatable. It’s close to the old city, and the 747 airport bus stops right across. Train stations and bus terminals are walking distance too. The staff is friendly and helpful, I got to check in a bit early. The rooms were big and had beautiful views - I loved watching the sunset.
However, I checked out early and couldn’t bare staying here one more night. It wasn’t that the room was cleaned poorly- that could have been fixed more easily. Instead, you could see the result of negligence over a period of time. The floor was so dirty I washed my feet before going to bed and putting on socks. There were particles of dust or something on the left side of my bed, under the covers - I noticed after getting a skin reaction. And the section of the bed where the sheets were tucked in was dirty, leaving dust and hair on the sides of the sheets. Some surfaces inside the bathroom weren’t cleaned well. Basically if you look closely anywhere there’s dust and dirt.
This is the first time I’ve written a negative review on any hotel, but I think the issues were seriously enough that they’re worth raising.
AAnonymous UserGood location, close to other services (restaurant, coffeeshop..), close to downtown . Room is large enough, can be cleaner around back door, fresher odor is needed. Staff is ok, some use language more fluently than others. Kitchen/ breakfast is full, relaxing. Parking is safe
GGuest User✅ *Great location* — very convenient and close to shops, eateries, and public transport.
✅ *Clean and comfortable room*, friendly staff, and smooth check-in/out process.
✅ Quiet environment, ideal for rest after a long day.
❗️Only minor downside: no complimentary mineral water provided in the room — would be a nice touch for guests.
Overall, still a very good experience and would consider staying again!
#HotelReview #ComfortStay #GreatLocation #TravelFeedback
EEntengInaMoSamesun Montreal is hands-down my go-to hostel in the city. Every stay has been consistently great — welcoming staff, a fun atmosphere, and a layout that makes it easy to meet other travelers.
The rooms and common areas are always clean, comfortable, and well-maintained, and the vibe is exactly what you want in a hostel: social but still relaxed enough to get a good night’s sleep.
Whether I’m visiting Montreal for a quick trip or a longer stay, Samesun is always my first choice. Highly recommended!
AAnonymous UserI had a wonderful stay at this hotel. The check-in and check out process was smooth. Unlike other hotels Home2 suites offered check out at 12 noon, the staff were welcoming, The breakfast buffet offered a wide variety of fresh options.
CCarmen CarmelinaVery unique looking decor. Everything looked new and was very clean. Super amenities. I prefer hotels to Air BnB and this had the extras like a stove, fridge, cooking pots and pans, dishes, utensils, kettle, and a N'Espresso machine. There is even a Metro grocery store around the corner and restaurants outside The downsides are that it appears to be in an ”interesting” part of town (I would not be comfortable walking alone as a woman), and stairs, no elevator. It was a challenge to bring up the luggage even to the second level. Otherwise a great place in Quebec City and within walking distance to the train station, which is why I chose it.
AAnonymous UserThe hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
GGuest UserMy stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
BB-YThe hotel's location is excellent, within walking distance of many attractions, making it very convenient. The staff is warm and friendly, and deserves praise. The daily gift of drink and snack vouchers, good for use in the hotel restaurant from 5 to 7 p.m., was a welcome bonus.
The room was large, with ample space and a jacuzzi, but it was quite noisy. The curtains were quite dusty, and many of the hooks were broken, making them difficult to close. Overall, however, the room was quite nice.
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