A single issue can significantly detract from the overall experience, overshadowing the hotel's positive attributes, such as its location and the city's appeal. The room's cleanliness did not meet the standards expected of a five-star establishment. Despite presumed cleaning efforts, the room exhibited persistent uncleanliness. Evidence of this is readily apparent; for example, personal items left on surfaces, such as an iPad, mobile device, or dark-colored clothing, quickly accumulated dust or grime. Photographic evidence further substantiates this claim. Upon departure after a two-night stay, we attempted to address this concern with the reception. However, instead of offering an apology, the staff questioned our delay in reporting the issue and offered a complimentary coffee as compensation. How funny.
The 3 nights stay was pleasant. Location is good. Near to my place of business and shopping area with many food options.
The room is basic and functional, kind of dated. Could do with some carpentry like replacing creaky doors. I wish there are more hooks or rail around the room for hanging wet coats since it is winter now. I suggest change the cloth cupboard to open concept for better ventilation. The toilet could do with a towel rail too.
Great hotel with super affordable prices. They provide free breakfast, welcoming drinks and apples! What a surprise! The room is big, with comfy bed, desk, sofa…everything you need. With free parking lot as well. Better than the 4-star Hilton hotel nearby lol
Whilst the rooms are of a good size and the beds comfortable, the rooms need a lot of updating. The blinds did not fit the windows properly therefore letting in a lot of light at night, the safe did not work, the iron board leg had snapped leaving a sharp burr at one end and the toilet was not fixed properly to the wall. And because there are staff strikes ongoing, reception is regularly left unattended.
In the plus side, the restaurant in the lobby (which is not run by the hotel) is very good!
This hotel exceeded all our expectations! The room was spotless, stylish, and super comfortable. The staff were friendly, helpful, and made me feel right at home. The location was perfect—close to everything I needed. We would definitely stay here again. Highly recommend!
I would highly recommend this hotel, very classic, European style hotel, decent breakfast and a little gym that can get your whole body workout done. The room is very spacious and classic. Very friendly staff and I would definitely stay there again if I am in Montreal next time...
- located in a vantage point that commands a fabulous view of the river
- The receptionist, Khalil, is friendly and caring to us.
- nice and comfortable room that puts it on the pedestal in the same league;
- squeaky clean and spick and span;
- very comfortable mattresses. You are mollycoddled, from the very first moment you hit the sack;
- quiet but conveniences are a stone's throw away!
Good location in need of refurbishing (which I think is underway at the moment)
Comfortable bed with wooden frame with sharp angled corners which in a small tight. Room is not ideal
Snug room that the hot shower and warm air were all working in severe winter in Montreal. Perfect location with 5 mins walk from the metro station. Also the hotel provides plenty parking lots which suitable for driving visitors. Staff are always friendly and answerable!
Hotel berhampiran Downtown Montreal,Montreal56.3% pelancong memilih kawasan ini
LLCA232025.10.21
Overall, I was satisfied with my stay at Samsun Montréal. The place is clean, well-located, and comfortable. However, a major downside was that the bedding wasn’t made up beforehand. This was quite surprising since many other hostels in Montreal, even cheaper ones, provide this as a standard service. It’s especially inconvenient when you’re on an upper bunk as it creates noise and disturbs others. It would definitely be much more comfortable if beds were prepared in advance.
Sangat Baik
84 ulasan
8.4/10
Harga bermula
US$ 19
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Wifi di Quebec Province
Terokai Ulasan Tetamu Hotel di Quebec Province
Lihat semua
8,2/10
Very Good
GGuest UserI’ve been coming to Hotel Zero 1 for a few years, being the only hotel I book in Montreal due to its impeccable walkability. That being said, it’s unfortunate that it’s no longer shiny and new, you can really see the wear and tear over the years. If you want luxury you’re not going to find it here; however, it’s still a great place to stay for the action packed traveller who wants somewhere a bit nicer than a motel to stay. I booked knowing full well it wasn’t going to be the most amazing stay but it was not as bad as some of the Google reviews make it out to be- it’s just dated. The room was clean, check in and check out was easy, and even though the valet service is closed, the parkade they directed us to was safe and straightforward. I’d categorize this hotel as 3 stars as the amenities aren’t that great, but just know what you’re walking into, manage your expectations to that, and you will have a great stay.
It’s just kind of a shame to see a hotel that I have great memories in not keep up with maintaining the property. If they repaired the fabric on the bed, replaced the shower heads and updated with smart TVs, that would make a world of difference.
TLDR;
Pros: clean linens, cable tv, microwave and fridge in the room
Cons: dated technology, broken Roku, only one elevator for the whole building, no on site parking.
GGuest UserThe toilet was clogged. Our key cards kept malfunctioning, and we had to get them reset several times to access our room. The facilities felt a bit worn. On a positive note, we were able to keep the same room. The beds and pillows were comfortable, the included breakfast was comprehensive, and the air conditioning worked very well.
LLCA23Overall, I was satisfied with my stay at Samsun Montréal. The place is clean, well-located, and comfortable. However, a major downside was that the bedding wasn’t made up beforehand. This was quite surprising since many other hostels in Montreal, even cheaper ones, provide this as a standard service. It’s especially inconvenient when you’re on an upper bunk as it creates noise and disturbs others. It would definitely be much more comfortable if beds were prepared in advance.
AAnonymous UserI had a wonderful stay at this hotel. The check-in and check out process was smooth. Unlike other hotels Home2 suites offered check out at 12 noon, the staff were welcoming, The breakfast buffet offered a wide variety of fresh options.
CCarmen CarmelinaVery unique looking decor. Everything looked new and was very clean. Super amenities. I prefer hotels to Air BnB and this had the extras like a stove, fridge, cooking pots and pans, dishes, utensils, kettle, and a N'Espresso machine. There is even a Metro grocery store around the corner and restaurants outside The downsides are that it appears to be in an ”interesting” part of town (I would not be comfortable walking alone as a woman), and stairs, no elevator. It was a challenge to bring up the luggage even to the second level. Otherwise a great place in Quebec City and within walking distance to the train station, which is why I chose it.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
GGuest UserMy stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
GGuest UserThe location and staff of the hotel were great, but the facilities were very outdated. It was disappointing that when I looked out of the window, I could only see the wall, and as soon as I opened the door, the bed was right there, which was regrettable.
Due to the fact that there are three hotels with the same name in downtown, it is important to double-check the address and make sure you find the correct one.
Jjeffreycschow- located in a vantage point that commands a fabulous view of the river
- The receptionist, Khalil, is friendly and caring to us.
- nice and comfortable room that puts it on the pedestal in the same league;
- squeaky clean and spick and span;
- very comfortable mattresses. You are mollycoddled, from the very first moment you hit the sack;
- quiet but conveniences are a stone's throw away!
CConsultantI booked a hotel at the last minute (I booked it on the train to Quebec and didn't do any travel planning). I originally hoped to book a hotel 500 meters away from the train station, but almost all the hotels that met my requirements in terms of price and performance were gone. I had to book this hotel about one kilometer away from the train station. After checking in, I discovered that this hotel is located at the very core of Quebec's old city. It is only 100 meters away from the famous and top-notch Fairmont Chateau Hotel and the terrace area. It is basically 100 to 500 meters away from the main attractions, the business district and dining area of the old city. Mine. The landlady, a Chinese from Guangzhou, is very friendly. recommend!
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