A single issue can significantly detract from the overall experience, overshadowing the hotel's positive attributes, such as its location and the city's appeal. The room's cleanliness did not meet the standards expected of a five-star establishment. Despite presumed cleaning efforts, the room exhibited persistent uncleanliness. Evidence of this is readily apparent; for example, personal items left on surfaces, such as an iPad, mobile device, or dark-colored clothing, quickly accumulated dust or grime. Photographic evidence further substantiates this claim. Upon departure after a two-night stay, we attempted to address this concern with the reception. However, instead of offering an apology, the staff questioned our delay in reporting the issue and offered a complimentary coffee as compensation. How funny.
Very good location in the heart of downtown we don’t have a hard time to find places in downtown,, once that you step out in the hotel you are already in downtown area , very easy access in the bus from the airport and easy walking distance in the metro ,, highly recommended, staff are so friendly and helpful, I will definitely recommend this hotel if you’re planning to visit Montreal,
Arrived after midnight and planned to leave after breakfast. The gentleman at check in (Laird) advised that the kitchen probably wouldn't be open at 6am on Sunday. We planned to eat and run to catch a flight. He kindly offered to pack us a to-go breakfast. When we went to checkout at 6 after ordering the Uber, he advised that the kitchen will in fact be serving breakfast at 6. I told him the Uber was waiting, so could we just grab the to-go bags we'd ordered the night before? He advised that he didn't organise them, because the kitchen was open, so we could receive the hot breakfast included with the booking. So, ultimately, we left without eating anything. Could have been managed better. Also quite far from the airport. A comfortable stay, though.
Whilst the rooms are of a good size and the beds comfortable, the rooms need a lot of updating. The blinds did not fit the windows properly therefore letting in a lot of light at night, the safe did not work, the iron board leg had snapped leaving a sharp burr at one end and the toilet was not fixed properly to the wall. And because there are staff strikes ongoing, reception is regularly left unattended.
In the plus side, the restaurant in the lobby (which is not run by the hotel) is very good!
I had an amazing time in the city of Montreal, with its vibrant atmosphere and lively summer spirit. From strolling through the cobblestone streets of Old Montreal, where history meets modern charm, to enjoying the stunning views from Mount Royal, every day was filled with unforgettable experiences. The city’s festivals and outdoor events added to the excitement, making summer in Montreal truly special. Whether savoring the local cuisine, exploring the artsy neighborhoods, or simply relaxing by the waterfront, every moment was a perfect blend of culture, adventure, and relaxation. Montreal in summer is an absolute delight!
I would highly recommend this hotel, very classic, European style hotel, decent breakfast and a little gym that can get your whole body workout done. The room is very spacious and classic. Very friendly staff and I would definitely stay there again if I am in Montreal next time...
- located in a vantage point that commands a fabulous view of the river
- The receptionist, Khalil, is friendly and caring to us.
- nice and comfortable room that puts it on the pedestal in the same league;
- squeaky clean and spick and span;
- very comfortable mattresses. You are mollycoddled, from the very first moment you hit the sack;
- quiet but conveniences are a stone's throw away!
Good location in need of refurbishing (which I think is underway at the moment)
Comfortable bed with wooden frame with sharp angled corners which in a small tight. Room is not ideal
Snug room that the hot shower and warm air were all working in severe winter in Montreal. Perfect location with 5 mins walk from the metro station. Also the hotel provides plenty parking lots which suitable for driving visitors. Staff are always friendly and answerable!
Hotel berhampiran Downtown Montreal,Montreal70% pelancong memilih kawasan ini
EEntengInaMo2025.11.20
Samesun Montreal is hands-down my go-to hostel in the city. Every stay has been consistently great — welcoming staff, a fun atmosphere, and a layout that makes it easy to meet other travelers.
The rooms and common areas are always clean, comfortable, and well-maintained, and the vibe is exactly what you want in a hostel: social but still relaxed enough to get a good night’s sleep.
Whether I’m visiting Montreal for a quick trip or a longer stay, Samesun is always my first choice. Highly recommended!
Sangat Baik
93 ulasan
8.4/10
Harga bermula
RUB 1,832
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Wifi di Quebec Province
Terokai Ulasan Tetamu Hotel di Quebec Province
Lihat semua
8,4/10
Very Good
GGuest UserI’ve been coming to Hotel Zero 1 for a few years, being the only hotel I book in Montreal due to its impeccable walkability. That being said, it’s unfortunate that it’s no longer shiny and new, you can really see the wear and tear over the years. If you want luxury you’re not going to find it here; however, it’s still a great place to stay for the action packed traveller who wants somewhere a bit nicer than a motel to stay. I booked knowing full well it wasn’t going to be the most amazing stay but it was not as bad as some of the Google reviews make it out to be- it’s just dated. The room was clean, check in and check out was easy, and even though the valet service is closed, the parkade they directed us to was safe and straightforward. I’d categorize this hotel as 3 stars as the amenities aren’t that great, but just know what you’re walking into, manage your expectations to that, and you will have a great stay.
It’s just kind of a shame to see a hotel that I have great memories in not keep up with maintaining the property. If they repaired the fabric on the bed, replaced the shower heads and updated with smart TVs, that would make a world of difference.
TLDR;
Pros: clean linens, cable tv, microwave and fridge in the room
Cons: dated technology, broken Roku, only one elevator for the whole building, no on site parking.
GGuest UserThe toilet was clogged. Our key cards kept malfunctioning, and we had to get them reset several times to access our room. The facilities felt a bit worn. On a positive note, we were able to keep the same room. The beds and pillows were comfortable, the included breakfast was comprehensive, and the air conditioning worked very well.
GGuest UserExcellent hotel, reasonable prices, the room is squeaky clean, friendly hotel staff and very accommodating. I noticed only 1 minor thing, you have to pay for the parking spot per night. Generally it was a great stay. Will recommend and stay again soon.
EEntengInaMoSamesun Montreal is hands-down my go-to hostel in the city. Every stay has been consistently great — welcoming staff, a fun atmosphere, and a layout that makes it easy to meet other travelers.
The rooms and common areas are always clean, comfortable, and well-maintained, and the vibe is exactly what you want in a hostel: social but still relaxed enough to get a good night’s sleep.
Whether I’m visiting Montreal for a quick trip or a longer stay, Samesun is always my first choice. Highly recommended!
AAnonymous UserI had a wonderful stay at this hotel. The check-in and check out process was smooth. Unlike other hotels Home2 suites offered check out at 12 noon, the staff were welcoming, The breakfast buffet offered a wide variety of fresh options.
CCarmen CarmelinaVery unique looking decor. Everything looked new and was very clean. Super amenities. I prefer hotels to Air BnB and this had the extras like a stove, fridge, cooking pots and pans, dishes, utensils, kettle, and a N'Espresso machine. There is even a Metro grocery store around the corner and restaurants outside The downsides are that it appears to be in an ”interesting” part of town (I would not be comfortable walking alone as a woman), and stairs, no elevator. It was a challenge to bring up the luggage even to the second level. Otherwise a great place in Quebec City and within walking distance to the train station, which is why I chose it.
AAnonymous UserThe hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.
GGuest UserThe room is spacious and features a modern design with a pleasant ambiance. It is overall very clean and comfortable - just as one would expect from a Hilton-brand hotel. However, I would like to highlight the following areas for improvement:
1. There aren't any drinking water dispensers on each floor, so we had to get water from the gym in the basement, which was inconvenient for guests.
2. There is no proper kettle for tea drinkers. As tea enthusiasts, we found it inconvenient to boil water using the coffee machine, as the water carries a noticeable coffee taste and aroma which compromise the flavour of the tea. Additionally, the hotel does not provide a hot water dispenser in the common areas on each floor.
Hotel management should consider providing complimentary bottled water in each room or, at minimum, installing drinking water dispensers including hot water on each floor. Alternatively, providing a small electric kettle would be a simple yet meaningful addition to all beverage preferences.
GGuest UserMy stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
BB-YThe hotel's location is excellent, within walking distance of many attractions, making it very convenient. The staff is warm and friendly, and deserves praise. The daily gift of drink and snack vouchers, good for use in the hotel restaurant from 5 to 7 p.m., was a welcome bonus.
The room was large, with ample space and a jacuzzi, but it was quite noisy. The curtains were quite dusty, and many of the hooks were broken, making them difficult to close. Overall, however, the room was quite nice.
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