I had a very pleasant stay at this hotel. The rooms were clean, comfortable, and well maintained. The staff was friendly, professional, and always willing to help. The location was convenient, making it easy to get around. Overall, it was a relaxing experience, and I would definitely recommend this hotel to others.
Excellent location - metro, bus and tram stops right outside the hotel entrance, and Keleti train station is also a 10-minute walk away. The pillow in the room was very thin, but the receptionist gave me a second, better one. The automatic air conditioning system makes some noise at night, but by the second day I got used to it and it wasn't a problem. The only toiletries available were liquid soap. I asked for a bar of regular soap at reception, but there wasn't any. The toilet seat was a little loose and the shower wall bracket was broken.
Hotel is located less than 10 minutes from the airport. Ideal if you have an earlier flight. The stay are all very friendly and the service is good. Restaurant food is good. The gym is very small and not a lot of machines however, they do still have one. Rooms are also spacious. The cleaning is done early and that part was a little noisy. The cleaner kept hitting the door with the vacuum.
I booked this hotel quite a while ago and stayed for 4 nights. The location was good, not right in the city center, but with a bus stop and tram stop just nearby. The room was spacious, had AC, and the breakfast was quite good. Overall, good value for money. There was a bit of noise, but with earplugs and an eye mask, it was fine.
One thing, though, one of the breakfast ladies seemed to enjoy keeping a close eye on guests while they were eating, which for me took away from that relaxed vacation vibe. I understand this might just be her way of doing her job, but on the second morning, she told me that if I took a banana out, I’d be charged for an extra breakfast. I found that pretty amusing and told her I’d just finish it there. But I couldn’t help thinking if I were to eat it while walking out, how would that be counted?
Even more interestingly, the next morning a different breakfast lady was on duty, and she was very nice, we saw another guest take an apple right in front of her and leave, so clearly there was no actual policy about charging guests extra for that. Especially since we were just 2 women who didn’t eat that much, and after traveling in Europe for dozens of days, we’d never encountered such treatment before.
All in all, a rather curious experience.
It was very good hotel, room was very small but equipped with all necessary facilities. Breakfast was superb and have huge selection. We had two negative experiences, first day hotel AC was not working and they changed the room next day. One day they have water shutdown from 11am to 8 pm and that was very bad experience but they did what they can. All the staff was very helpful and cooperative. I hope after renovations they will become a very good option in Budapest. They have no tea/ coffee arrangement in the room which hopefully will be included if they go under IHG group.
I had a pleasant stay at A&O Hostel Budapest. The service was good and the staff were friendly and helpful throughout my stay. Luggage storage facilities are available, which was very convenient. Overall, a comfortable and hassle-free experience.
I stayed at Avenue for a month. Overall a value for money option with smart design, ready-to-assist employees at a very nice central location where you can get the Budapest vibes in an affordable economically - and more sociable - way. It is very convenient also that it has box locks inside the bed cabin. It is particular useful for professionals with devices n paperwork so as not to stress over the security of your personal items. A very functional n esthetically pleasant design. Vasiliki-Nefeli Lagoudaki, architect engineer NTUA, MsC
The hotel is in an old building very close to the river and to the main attractions. However is in a bad estate. The rooms are well spacious, but the building is very strange. It seems improvised. The team is very sympathetic and well educated. The breakfast is in the fourth floor and is fine. It was a good experience in the end but I would look for better options.
Overall, our stay at the Mercure Budapest Castle Hill Hotel was okay as there were some areas that could be improved. The hotel front area had a warm and inviting ambience, which was nice.
Upon arrival, we requested a top-floor room, but the staff recommended keeping our current room as it offered a better view. We appreciated their insight and decided to stay where we were. The hotel’s location was decent—about a 20–30 minute walk to the city area, making it manageable.
The bedroom itself was spacious and comfortable, providing plenty of room to relax. However, the bathroom and toilet were quite small, which made them feel a bit cramped. Additionally, while the room was clean, the bathroom was less so. We noticed hair left behind, and there was little to no body wash gel provided. The towels were dirty upon arrival, requiring us to request new ones on the first day.
One frustrating experience was with the housekeeping staff. On our second morning, we wanted to sleep in, but were interrupted twice—once at 10 AM and again at 11 AM—by a cleaner knocking to check when we would be leaving. When I confirmed that the checkout time was indeed 12 noon, I didn’t understand why they felt the need to rush us out. It felt unnecessary and a bit intrusive.
Despite these issues, our stay was generally fine. If the hotel could improve housekeeping efficiency, ensure cleaner bathrooms and amenities, and provide a bit more space in the bathroom area, it would be an even better experience.
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217 ulasan
8.5/10
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