Disiarkan pada16 Sep 2025
Trave_Lina
Good Facilities, But Service Was Incredibly Disappointing
The living conditions and amenities are good, but the service I received was a major disappointment and completely disrupted my plans. This is why I feel my spending of time and money was a waste, which is reflected in my low rating.
My problems started with the check-in. I completed the online check-in successfully, but I could not get my access code. I was forced to wait for over an hour at the train station while trying to resolve this. I was stuck in a frustrating loop with a chatbot that kept insisting the code was in my booking details (it was not). Only after I finally managed to reach a real person was the access code sent to me.
To make matters worse, I was then informed that a serviceman would need to enter my room for repairs the next day between 10 AM and 2 PM. I was shocked by this, especially since I had an important work video call scheduled for that exact time. This forced me to find a quiet café to work from, leading to additional expenses.
My rating for service and confidentiality is very low. The lack of communication and respect for a guest's privacy and schedule is unacceptable.
Tunjuk lagi
Harga satu malam bermula:KRW 104,999
Disiarkan pada15 Okt 2025
Anonymous User
Very good walk from the stadium. Convenient transportation is the light rail and bus stop.
Tunjuk lagi
Harga satu malam bermula:KRW 79,703
Disiarkan pada7 Jul 2025
PapornK
The hotel is situated in a relatively remote area, and I selected it primarily because it offers a car charger and is priced reasonably at around 100€ per night, including breakfast.
I have found the hotel to be exceptionally clean, and the staff members are quite welcoming and attentive.
The room is spacious enough for my needs as I only utilize it during the night. While air conditioning is not a common feature in Germany, a small fan is provided; however, it tends to be somewhat noisy. I shared this feedback with the staff.
An inside pool with sauna is also very welcoming. Unfortunately, I didn’t have time for that.
Overall, I believe it is a commendable local hotel that offers a solid experience.
Tunjuk lagi
Harga satu malam bermula:KRW 159,607
Disiarkan pada15 Mei 2024|Privilege Room
Guest UserI stay here every time I come to Saarbrücken. The privileged room I booked this time was very good and very cost-effective. Drinks and snacks are provided, the room is large and the bed is comfortable. It's a few hundred meters walk from the train station, so it's very convenient to go anywhere.
Tunjuk lagi
Harga satu malam bermula:KRW 100,381
Disiarkan pada20 Ogo 2023|Comfort Room
organic holidays and Zen lifeLeonardo hotel is great. Best service for guests and have a wonderful time. The room is perfect with a big window can see the city. Inside the decoration is about the history of the city🤗
The restaurant is great.love it.
Tunjuk lagi
Harga satu malam bermula:KRW 117,246
Disiarkan pada12 Apr 2026
Anonymous User
The location is decent, about a 15-minute walk from the train station. The room is a bit small, but a great perk is getting a free transportation card for the duration of your stay. The hygiene and cleanliness are also good.
Tunjuk lagi
Harga satu malam bermula:KRW 79,703
Disiarkan pada25 Nov 2023
Zhiainingmengshu
There are quite a lot of rooms in this hotel, which can be said to be the largest hotel in this town. The heating in the room is very warm. The room I live in also has a microwave, induction cooker, refrigerator, and everything. Breakfast is quite satisfactory, except for potato cakes and scrambled eggs are hot food, the rest are cold food. The front desk girls can speak English and there is no problem communicating. The cleaning staff can speak German. I like the glass windows of the hotel very much. It is the kind of typical German open window and the ventilation is great. The surrounding area is quite convenient. Go left and there are some shopping malls and small stores. Except that the breakfast is slightly monotonous, everything else is fine.
Tunjuk lagi
Harga satu malam bermula:KRW 111,223
Disiarkan pada2 Ogo 2026|Double Room
Guest UserI recently stayed at this simple, functional hotel. The location was its biggest strength. It is just a short distance from the French border and convenient for getting into the Saarland. The hotel itself is exactly what you'd expect from a basic spot. The room is clean and comfortable with great bed. One minor element is the busy noisy road.
Tunjuk lagi
Harga satu malam bermula:KRW 84,320
Disiarkan pada25 Ogo 2025
Guest User
Delightful welcome - made to feel at ease. Spotless room with balcony: plenty of space. Bottle of water waiting.
The nearest thing to a niggle is that I prefer a hard mattress, but I realise that I am in a minority…
Superb breakfast - as good as any I have enjoyed.
Tunjuk lagi
Harga satu malam bermula:KRW 159,607
Disiarkan pada2 Sep 2023
Guest User
Food in restaurant was very good with lots of choice. Facilities were basic which reflect the age of place. But we had all we need. No lift and walking up two flights of stairs with luggage was a bit difficult. Otherwise staff were very friendly.
Tunjuk lagi
Harga satu malam bermula:KRW 91,146