Disiarkan pada16 Sep 2025
Trave_Lina
Good Facilities, But Service Was Incredibly Disappointing
The living conditions and amenities are good, but the service I received was a major disappointment and completely disrupted my plans. This is why I feel my spending of time and money was a waste, which is reflected in my low rating.
My problems started with the check-in. I completed the online check-in successfully, but I could not get my access code. I was forced to wait for over an hour at the train station while trying to resolve this. I was stuck in a frustrating loop with a chatbot that kept insisting the code was in my booking details (it was not). Only after I finally managed to reach a real person was the access code sent to me.
To make matters worse, I was then informed that a serviceman would need to enter my room for repairs the next day between 10 AM and 2 PM. I was shocked by this, especially since I had an important work video call scheduled for that exact time. This forced me to find a quiet café to work from, leading to additional expenses.
My rating for service and confidentiality is very low. The lack of communication and respect for a guest's privacy and schedule is unacceptable.
Tunjuk lagi
Harga satu malam bermula:RM276
Disiarkan pada15 Okt 2025
Anonymous User
Very good walk from the stadium. Convenient transportation is the light rail and bus stop.
Tunjuk lagi
Harga satu malam bermula:RM224
Disiarkan pada7 Jul 2025
PapornK
The hotel is situated in a relatively remote area, and I selected it primarily because it offers a car charger and is priced reasonably at around 100€ per night, including breakfast.
I have found the hotel to be exceptionally clean, and the staff members are quite welcoming and attentive.
The room is spacious enough for my needs as I only utilize it during the night. While air conditioning is not a common feature in Germany, a small fan is provided; however, it tends to be somewhat noisy. I shared this feedback with the staff.
An inside pool with sauna is also very welcoming. Unfortunately, I didn’t have time for that.
Overall, I believe it is a commendable local hotel that offers a solid experience.
Tunjuk lagi
Harga satu malam bermula:RM456
Disiarkan pada11 Okt 2025|Business Double Room
Fei Xien Chang
This hotel is really good and comfortable. Sound proof room and clean.
It is located 10 minutes walking distance from tram, bus, and main train station.
Shopping malls and restaurants are around the corner ❤️
Tunjuk lagi
Harga satu malam bermula:RM235
Disiarkan pada25 Nov 2023
Zhiainingmengshu
There are quite a lot of rooms in this hotel, which can be said to be the largest hotel in this town. The heating in the room is very warm. The room I live in also has a microwave, induction cooker, refrigerator, and everything. Breakfast is quite satisfactory, except for potato cakes and scrambled eggs are hot food, the rest are cold food. The front desk girls can speak English and there is no problem communicating. The cleaning staff can speak German. I like the glass windows of the hotel very much. It is the kind of typical German open window and the ventilation is great. The surrounding area is quite convenient. Go left and there are some shopping malls and small stores. Except that the breakfast is slightly monotonous, everything else is fine.
Tunjuk lagi
Harga satu malam bermula:RM332
Disiarkan pada2 Ogo 2026|Double Room
Guest UserI recently stayed at this simple, functional hotel. The location was its biggest strength. It is just a short distance from the French border and convenient for getting into the Saarland. The hotel itself is exactly what you'd expect from a basic spot. The room is clean and comfortable with great bed. One minor element is the busy noisy road.
Tunjuk lagi
Harga satu malam bermula:RM193
Disiarkan pada25 Ogo 2025
Guest User
Delightful welcome - made to feel at ease. Spotless room with balcony: plenty of space. Bottle of water waiting.
The nearest thing to a niggle is that I prefer a hard mattress, but I realise that I am in a minority…
Superb breakfast - as good as any I have enjoyed.
Tunjuk lagi
Harga satu malam bermula:RM469
Disiarkan pada20 Okt 2019
淑娟阿姨The breakfast was good and the room was quite big. The facilities are a bit old but very clean. The hotel is in a high-end residential complex, and the bus departs within a few minutes, making it easy to enter the city center. I have to live in the future.
Tunjuk lagi
Harga satu malam bermula:RM366
Disiarkan pada1 Feb 2024
happy_chris
Hotel-style apartment, the room is not big, the decoration facilities are old, the sound insulation is not very good, the room hygiene is not done every day, you can tell the waiter when you need it. But the location is very good, in the city center, it is very convenient to nearby restaurants, supermarkets, attractions. There is a kitchenette and kitchenware, suitable for guests who don't want to eat out and can cook in the apartment. The price/performance ratio is OK.
Tunjuk lagi
Harga satu malam bermula:RM284
Disiarkan pada21 Mac 2025
Lisa Marie
Das Personal im Hotel ist wie immer sehr freundlich und sehr zuvorkommend. Einfach ein top Hotel. Diesmal war das Zimmer von der Sauberkeit so lala. Aber sonst ist es ein schönes zentrales Hotel.
Tunjuk lagi
Harga satu malam bermula:RM271