Hotel Dengan Wifi di Bedfordshire, United Kingdom

"Overall, I had a 7/10 experience at this hotel. The room was clean and comfortable, and the bed was good for sleeping. The staff were polite and helpful throughout my stay. The location was convenient and easy to access. However, the room felt a bit outdated and could use some improvements. The Wi-Fi was inconsistent at times, which was frustrating. The breakfast had decent options but could offer more variety. There was also some noise from outside during the night. Despite these minor issues, I still had a pleasant stay. I would consider staying here again if the room quality and facilities were improved."

"Great hotel, very close to the airport. We've used this hotel before and the previous stay and everything was good. Breakfast is nice too. Will definitely stay again."

"It was centralku located near everything specially the university , resturants and shopping its amazing"

"Overall, I had a 7/10 experience at this hotel. The room was clean and comfortable, and the bed was good for sleeping. The staff were polite and helpful throughout my stay. The location was convenient and easy to access. However, the room felt a bit outdated and could use some improvements. The Wi-Fi was inconsistent at times, which was frustrating. The breakfast had decent options but could offer more variety. There was also some noise from outside during the night. Despite these minor issues, I still had a pleasant stay. I would consider staying here again if the room quality and facilities were improved."

"Lovely hotel it great location. Stains and hair on bed when we came into our room and the bathroom door was broken and wouldn’t close. We was also questioned into paying there for our room when it was already paid for. Don’t expect this with the price you pay to stay here."

"Room clean and tidy. Unfortunately a couple of lights were not working in the bathroom so made for a bit of a palaver trying to shower in almost darkness.  The breakfast was good with lots of choice, sadly the coffee in the machine wasn’t of good quality and was very bitter.  The staff were very polite, friendly and professional.  Overall, would choose to stay again."

"Kami benar-benar kecewa kali ini kerana tempat tidur yang kotor, yang menjijikkan, juga hotel tidak membenarkan penggunaan gelombang mikro, yang saya boleh faham semasa covid tetapi kerana tiada sekatan menganggap ini luar biasa."

"The Premier Inn is a decent value for money. The staff were very helpful at check-in given that we arrived a bit earlier than 3pm , they allowed us to to change into clothing more appropriate for the toasty afternoon ( sunny and 25C) and leave our belongings in storage behind the reception. The biggest drawback , in my books, was the fact the window in our room was sealed shut and we had to rely on the HVAC system for fresh air. The location made it easy to reach from Luton Airport after a 10 min walk from the Luton Station Interchange, but the surrounding area has a bit of a rough edge to it."

"I booked and paid for a superior room based on your offer, as I have stayed in this room before. However, I was given a shabby, small room, number 14. It seems rooms 14 and 15 are reserved for guests you no longer wish to see. The explanation from the friendly receptionist was that the hotel was fully booked, which was not true. She tried to make up for the situation with a practical gift from Champneys, but the claustrophobic room and the difficulty of accessing it with a large suitcase after a long journey were unpleasant. The hotel incorrectly judged me based on my attire, even though I intended to use their facial massage services, which were very professional, as were their massages and the products they use. Everything that was old seven years ago is now seven years older and even more worn out. Breakfasts are modest but healthy. They could use more fresh herbs, which they once grew in the spa gardens, now overgrown with weeds. Guests leave their plates and glasses on the lawn, and no one picks them up promptly. The spa lacks organization, except on weekends when older women step in to help, solving problems more quickly and efficiently. I am disappointed because it is not fair to deceive customers regarding room types. While the room lacked nothing and was regularly cleaned, it was next to a smelly toilet, and I was promised a superior room but given a standard one, as indicated on the temporary card received upon arrival. However, I must commend the lady who has diligently worked there for 30 years. It would be nice if she were friendly even when not promoting their services. If improvements are not made to the facilities and surroundings, there is no reason for me to return specially after the room switch and no difference in the price."

"Friendly staff and very convenient for an early flight The staff at the hotel are exceptionally friendly and helpful. When I first checked in, I realised I had accidentally booked an accessible room — which was enormous and very, very clean. However, because it had a connecting door, someone in the neighbouring room tried to open their side, which completely startled me. When I went downstairs to mention it, the staff didn’t hesitate at all. They immediately offered to move me to another room where I wouldn’t have the anxiety of hearing someone try the connecting door. It was clearly very safe, but I really appreciated how quickly and kindly they responded. I had dinner at the hotel restaurant — the food was fairly average and a little on the expensive side, although the atmosphere was lively and, again, the staff were very friendly. One downside is that the walls seem quite thin. Around 12:30am a group checked in and were talking loudly in the corridor for about half an hour, which woke me up. If you’re a light sleeper, I’d recommend bringing earplugs. In fairness, I didn’t call reception at the time — and based on how helpful they were earlier, I suspect they would have dealt with it quickly. Checking out was easy, and I walked to the airport in the morning. It’s actually a very straightforward walk — especially once you get past the roundabout and go under the road. I’d definitely recommend this hotel if you have an early flight from Luton."