Hotel Dengan WiFi di Durham, United Kingdom

Wonderful hotel! The location was perfect for visiting the city, just a hop over the bridge to get to the centre. The room was really spacious with a large bed, sofa and coffee table, desk, and plenty of room in between. There was a kettle and tea/instant coffee as well as a Nespresso machine, and a mini fridge, which came in very handy for cooling drinks. The bathroom was clean and had a good layout with a shower screen over the tub (no spills!) and plenty of soap holders. There was also lush This Works shampoo and conditioner and really nice shower gel. It felt much more luxurious than we expected - even providing bath robes and slippers. We had a second floor room with a cathedral view (we could hear the bells!), overlooking the road outside. Traffic calmed down at night and did not disturb our sleep, and the hotel was quiet overall. The room had been cleaned well, but there were slight oversights: the front of the desk and coffee maker handle, for example, showed historic spills; the window (with modern additional pane to create double glazing) had other guests' forehead- and nose prints on them (we discovered ourselves how easy it is to be taken in by the view, lean forward, and forget that there's a window there...), but the bathroom, bed, and floors were absolutely hygienic and we felt comfortable nevertheless. Staff were lovely, welcoming and helpful. Overall, we really enjoyed our stay!

Beautiful location, I attended a friend's birthday party best service was received at the buffet restaurant in the evening and again in the morning by a younger blonde eastern European woman, she went so out of her way to help me both times, I wish I had asked her name. The buffet breakfast had everything you could possibly want, well worth the $17 cost.. I booked the Coleman Suite and it was beyond amazing, but the basic rooms some of my friends had seemed overpriced.. I should have used to pool, sauna and other amenities but there was no time with the party, I would recommend staying for at least 2 days next time. Wonderful stay, just too short.

More like a club 18-30 experience. The hotel was fantastic, food excellent and staff went way, way beyond. However, the main function of a hotel is to have somewhere to sleep. The hotel had two weddings on the night of my stay and between 12:45 and 14:30 I was unable to sleep for the screaming, laughing, partying that was going on throughout the corridors. I never heard any staff trying to resolve the situation, just plenty of noise. I had to pay £20 surcharge for my dogs to stay and they were not allowed In the restaurant - which is very reasonable, but have to say that they were better behaved that the other animals who were not required to pay any surcharge or not required to follow any basic behavioural rules. On checkout, I was not even asked if I had a pleasant stay. I assume the staff did not want confirmation of their mismanagement. If this is the sort of establishment used but Trip.com, then I can only say first impressions go a long way and I will stick to other hotel brokers in future.

The hotel was great. Very friendly staff, clean room, delicious breakfast and beautiful interiors. I’d love to choose here if I was coming back to Durham again!!

Was not my first choice but booked this hotel for my graduation at Durham University since all other hotels are fully booked. The hotel is relatively old but clean and has all the amenities needed (including an iron and the ironing board). Nice and friendly staff at the reception, who kindly assisted with the printing of some documents. Good location because it is within walking distance from the Durham Cathedral and the campus

The drive up to the castle was was fantastic as the view of the castle looked stunning. The entrance to the court yard for parking was quaint and inviting. The look of the court yard looking at all the out buildings looked inviting and very well presented. The “stocks” make for great entertainment The entrance to the reception is like looking for the secret door but the plaque at the side with history information explains why and is interesting to read. Inside the reception is is quite dark but this for me added to the ambience of the place. The staff where welcoming, polite and explained the hotel set up. We stayed in one of the room in the courtyard which was beautiful. Very nicely decorated and good value for money. The room was cozy. We’d booked to have a meal in the Knights Restaurant and we had pre drinks in the bar first The walk to the restaurant through the corridor into the central courtyard was very different yet beautiful. It’s so old and it was nice to see it was decorated and kept within “keeping” The bar again was inviting and cosy and it was great to see that the drinks and wine list was very reasonably priced. So often places know you are a target audience and inflate the prices ridiculously however in our opinion the castle had not done this. There was a good choice of cocktails and the “smoked” cocktails added that something a little bit different and we didn’t mind paying a few pounds more for the “quirkiness”. Again the staff where very professional, friendly and well presented. The walk from the bar/lounge area to the Knights Restaurant was stunning through the corridors of the castle and past a lovely looking staircase and when we walked into the restaurant I was overwhelmed as it was stunning and not what I was expecting. The arched ceiling, the lighting, the privacy of how the tables where set out we felt was very nice. We thought it all created a romantic setting. It was very secluded but included. The menu choice was good and the food was beautiful. The service was great too and again the staff were very professional, polite and very well presented. The prices on the menu varied so I would say they’d catered fo most people’s budget and it was your own choice on how much you spend Our nights sleep was comfortable and the walk back from the restaurant to the courtyard was well lit but again in keeping with been in a castle environment. Great use of mood lighting. My husband even went into the stocks on the was home (🤣) Breakfast the next morning again did not disappoint. The selection was fantastic and plenty of food to choice from Overall we can can not fault our experience. It was a lively venue with great facilities and very well presented. The staff where Courteous, polite, friendly and very well presented. I would recommend this as a place to go and stay. We must go back so we can stay in one of the castle rooms as I am sure they would be as good and maybe even more “quirkier” than the courtyard rooms which were very nice.

We booked bed/ breakfast for 2 nights. It was a buffet breakfast everything was on cereal fruit juice and hot food if you wanted anything extra the staff were only too willing to get it for you. Lovely room big fluffy towels in the bathroom and complimentary toiletries. The hotel is only 3 year old very modern and clean. I would stay in in again for my next trip. Marlene Glasgow

The spa was great, treatments were fantastic as were all staff! Weekend away on a budget, it was great. We left here and went to stay at Hilton hotel , paid 3x more for a room there and bannantynes was better, not as big, but better, and I never thought I’d hear anyone say that! Bannantynes was excellent value for money!

I cannot recommend the venue enough for any corporate event. Lindsey is so knowledgeable and will guide you through all the details to ensure the night is a success. A big shout out to Carl who looked after us all on the night. The room was dressed beautifully and guests danced until lights on. Lindsey has links to DJ and table decorating companies which are all great value too.

I have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff

Wonderful hotel! The location was perfect for visiting the city, just a hop over the bridge to get to the centre. The room was really spacious with a large bed, sofa and coffee table, desk, and plenty of room in between. There was a kettle and tea/instant coffee as well as a Nespresso machine, and a mini fridge, which came in very handy for cooling drinks. The bathroom was clean and had a good layout with a shower screen over the tub (no spills!) and plenty of soap holders. There was also lush This Works shampoo and conditioner and really nice shower gel. It felt much more luxurious than we expected - even providing bath robes and slippers. We had a second floor room with a cathedral view (we could hear the bells!), overlooking the road outside. Traffic calmed down at night and did not disturb our sleep, and the hotel was quiet overall. The room had been cleaned well, but there were slight oversights: the front of the desk and coffee maker handle, for example, showed historic spills; the window (with modern additional pane to create double glazing) had other guests' forehead- and nose prints on them (we discovered ourselves how easy it is to be taken in by the view, lean forward, and forget that there's a window there...), but the bathroom, bed, and floors were absolutely hygienic and we felt comfortable nevertheless. Staff were lovely, welcoming and helpful. Overall, we really enjoyed our stay!

Beautiful location, I attended a friend's birthday party best service was received at the buffet restaurant in the evening and again in the morning by a younger blonde eastern European woman, she went so out of her way to help me both times, I wish I had asked her name. The buffet breakfast had everything you could possibly want, well worth the $17 cost.. I booked the Coleman Suite and it was beyond amazing, but the basic rooms some of my friends had seemed overpriced.. I should have used to pool, sauna and other amenities but there was no time with the party, I would recommend staying for at least 2 days next time. Wonderful stay, just too short.

The hotel was great. Very friendly staff, clean room, delicious breakfast and beautiful interiors. I’d love to choose here if I was coming back to Durham again!!

Was not my first choice but booked this hotel for my graduation at Durham University since all other hotels are fully booked. The hotel is relatively old but clean and has all the amenities needed (including an iron and the ironing board). Nice and friendly staff at the reception, who kindly assisted with the printing of some documents. Good location because it is within walking distance from the Durham Cathedral and the campus

The spa was great, treatments were fantastic as were all staff! Weekend away on a budget, it was great. We left here and went to stay at Hilton hotel , paid 3x more for a room there and bannantynes was better, not as big, but better, and I never thought I’d hear anyone say that! Bannantynes was excellent value for money!

We arrived in Durham late afternoon after driving for hours from the Lakes district via Hadrian's wall in Hexham. We were greeted by the host William. After check-in we asked William for directions to Durham Cathedral. Unfortunately we got lost and couldn't get there. We got back to the B&B very tired and disappointed as we only had the date of arrival to visit the Cathedral. We were tired and told William that we will just rest up for our trip up north the next day. William wouldn't hear of it and offered to drive us to the Cathedral and even wait for us while we toured the Cathedral. We were embarrassed and did not want to trouble him but he insisted and took us in his car, acting as a tour guide he drove past many attractions and got us to the Cathedral. Once I knew the way, I asked if we could return to the B&B so I could drive us in our own car to the Cathedral and spend the evening around there. He recommended a few restaurants as we drove past them and took us back. We managed to drive back and attend evening song and then spent a lovely evening walking around. If it weren't for William, we would have just spent the evening in our room feeling sorry for our selves. Our room was at the top floor. As I was parking the car, my wife took a small suitcase in. An elderly woman insisted on carrying the bag upstairs and no matter how many times my wife tried, she insisted on taking it up. Breakfast was great. Although only street parking is available, William assured us that the area was safe and he was right. This is a family run B&B and William and his family could not be more hospitable, friendly and helpful. I would highly recommend Moor End Guest House.

What a great place! A lovely setting, with a perfect pub/restaurant downstairs... The staff are very helpful and friendly, and they work incredibly hard, doing everything from check-in to serving a pint! One can walk into town in about ten minutes or so, and there are lovely woods (”Floss Vale”) and a hiking/walking trail right behind the hotel.

Stayed at castle view for 2 nights ,we arrived earlier than the 4pm stated check in time but this wasn't a problem at all, we had a ground floor room (room 1),the room was beautifully decorated with plenty of storage space ,hairdryer was in room and ironing facilities were also available on request .Breakfast was reordered with plenty of choice,the food was of a very high standard too with locally sourced produce I suspect , you could pick what time you wanted to eat between 8am -9am ,the dining room was decorated to a very high standard ,the staff were welcoming and couldn't do enough for you ,I would highly recommend the castle view without a shadow of a doubt .The guesthouse was on a steep hill but that was the only negative .

Stayed at the townhouse Durham for a girls weekend away and what a beautiful stay we had indeed! Our hot tub room “Le Jardin” was clean, comfortable and gorgeous. It was exactly what we needed to escape from reality for a couple of nights ! The staff couldn’t have been any better ! With such a welcoming atmosphere they were all so friendly and attentive and made sure we had a great time! We will definitely be coming back here!

We booked bed/ breakfast for 2 nights. It was a buffet breakfast everything was on cereal fruit juice and hot food if you wanted anything extra the staff were only too willing to get it for you. Lovely room big fluffy towels in the bathroom and complimentary toiletries. The hotel is only 3 year old very modern and clean. I would stay in in again for my next trip. Marlene Glasgow

AVOID at all costs, I had to give 1 star to write this report but really it deserved none. I've been in cleaner and tidier stables!! The room was very dirty with previous occupants clothes, make up, medication and cigarette ends in the drawers and wardrobe. Blinds were broken as was most of the furniture, toilet lock, shower taps and bath sides. The bed and bedding were extremely damp, it would have been a health hazard to sleep in it! The coffee in the jar was solid it was so damp. Mary was in London, I suspect she's never been near the place for months. It should be removed from any website as holiday accommodation. We stayed only long enough to book another room. PLEASE DON'T BOOK it really needs closing down and a MAJOR overhaul.

I stayed for one night only when attending a weekend event at Croft motor circuit. It was a bank holiday weekend and most establishments were either full or had hiked prices right up. Kingswood had a reasonable room rate so I booked there. I booked direct a couple of days before arrival with a very helpful lady, and received confirmation texts and emails. I checked in late, and left early so did not see anyone, but clear instruction given to access property and room given. The single room was tiny, but very clean and had everything you could need including an excellent en-suite shower. It absolutely filled my requirements with nearby amenities and parking on site.

In the area for business and stayed at the Stockton arms for just one night. Room was very well presented and in great location for the local area. Great local park to walk after a days work in a nice area outside of the main town. The Stockton arms itself has a large bar with all sports channels available but is far from a sports pub with a smart/casual dress code making it a good spot to relax and enjoy a night. For food go around the corner to the Masham the sister pub, the food and service is excellent

AVOID AT ALL COSTS. Only gave it a grade of one as wouldn't let me leave zero I unfortunately booked my parents into this , and I use the term very loosely, hotel at the beginning of December 2023. And only did so as they let dogs stay there with them . I deeply regret booking them in . The lighting was so poor that they couldn't read by it I suspect this was so you couldn't see how dirty it was when you walked in and complain about the room which the lady that showed them to the room and she disappeared extraordinarily quickly, I imagine for the same reason. There was dust everywhere, seen in the light of day. There was used pizza boxes in the bedside drawers along with other rubbish , I suspect this was because there was no bins in the room . The toilet was filthy,old and noisy , the shower had black mold on the tray and up the woodwork. Very small TV with wires everywhere. The bed head board was broken. They slept in their clothes as the mattress was covered in blood and urine stains , it did have a sheet on mattress. Also mattress was completely worn out and compressed to approx 2inches thick when sat on. They didn't get to sleep till approx 4am because of the noise coming from the room nextdoor that seemed to have a revolving door because of the amount of times people were in and out. Also when they paid it was under a different name The Sportsman Hotel. Good job they done do breakfast as they wouldn't have eaten anything that was made there if the state of the room was anything to go by . They just had to post the keys through the letterbox as there was no one to give them to in the morning .

The hotel staff I spoke to were great, room was ok - comfy beds, I actually slept all night once I was able to get off. The walls are paper thin though and I could hear the full conversation of our neighbours - this went on quite late for us. Spa is fab - when it’s all in working order, this is the first time we’ve visited when the hydro pool has been working - so you might want to check this if you’re planning to visit. The sauna had been switched off and unfortunately we weren’t in the spa long enough for it to heat back up, but we enjoyed the pool & jacuzzi. The food at the birdcage restaurant is delicious but the service lets it down - slow & sloppy! We had to get the attention of 3 staff members who had been stood in the kitchen talking for 5 minutes, just to pay our bill, as nobody was on the floor. They also have no communication - I paid to get £50 food allowance and the food was still on my bill - had I not checked I would have been out of pocket but the staff should know we have this as we booked through our room number. Its a real shame the place has these let downs because despite all of that I do actually enjoy coming here, but soon I think the bad may outweigh the good and make us venture elsewhere.

I cannot recommend the venue enough for any corporate event. Lindsey is so knowledgeable and will guide you through all the details to ensure the night is a success. A big shout out to Carl who looked after us all on the night. The room was dressed beautifully and guests danced until lights on. Lindsey has links to DJ and table decorating companies which are all great value too.

This is a beautiful hotel with excellent restaurant facilities. Previous reviews focus on the lovely setting and wonderful customer service. I was conscious not to book during a wedding event as it was just a anniversary stay for the two of us and reservation staff assured us this was the case. Delighted by experience as the evening meal was also of a high standard. Only area to improve are the leisure facilities which would make it a 5/5 experience.

Stayed here for one night recently while working in the area. Arrived into the car park to a group of loud drunk chavs out the back smoking and a neighboring house having a full on argument! Great start. The chav theme continued inside along with loud music, so loud I could hardly hear the girl checking me in who just gave me my key and said 'the rooms are that way'. The room itself was quite nice, some staining on the walls and the shower wasn't very powerful but it was passable. What really got me was the overly loud music and screaming coming from the bar, this was a Monday night and the music really didn't need to be so loud. I had an early start that day and an early start the following day so just wanted to relax. When the music finally went off at 11, the sound of a woman downstairs screaming like a banshee could still be heard at half 11. Needless to say I didn't get a great night's sleep! No one downstairs when I left so I just let myself out.

Gone are the magnolia walls and tired furniture and the rooms are now spectacular. --- newly decorated and refurnished with modern furniture. A staircase leads up to the rooms( this has also been highly decorated and a beautiful thick grey carpet. Stayed in what's now called the ”Green”room. You can instantly tell that the landlord Chris and his wife Sue have worked really hard getting this room ready. It's spectacular. A plush green velvet bed with beautiful bedding very comfortable mattress. There's a large seating area complete with matching green velvet armchairs-- white coffee table that matches the 2 very large storage units to complete that area there's a beautiful fireplace. One the wall is a large smart tv with Netflix included -- free Wi-Fi available. Tea coffee facilities plus a Tassimo coffee machine. Hairdryer provided -- only problem I noticed was there was no mirror in bedroom area so you can see what you're doing when wanting to use hairdryer or put makeup on. Have mentioned this to Chris and he's going to rectify that issue. The bathroom area has also been gutted out -- it's now a beautiful spacious room--complete with electric shower which is very easy to use. Loads of fluffy towels and shower gel/ shampoo and conditioner all provided. Some of the rooms have yet to be completed,but they too are going to be the same high standard. Next time you fancy staying over in Darlington,call in and see Chris or Sue about one of their rooms --- you will not be disappointed -- very high standard and worth the money