The hostel is very clean and conveniently located, yes!
Would I return there? Not sure. This is due to lack of amenities that I have never seen missing from other hostels:
- 1 bathroom per floor, the bathroom is shared between 3 rooms of 4; 12 people at 1 bathroom is a bad idea.
- sockets, sockets, sockets. The beds does not have a socket, there are 2 of them randomly located in the room but other hostels I have been in had bed and own socket which should be standard.
- no curtains for the beds, no privacy
- no light in the bed, like a small lamp that everyone can use if others are sleeping.
Clean hostel but the lack of these amenities is disappointing.
not too far from main train station, about 15mjn tram ride. the place itself is what u expect at this price, not too bad. the staff is very helpful, and open till 11pm i think, which is very helpful for if u are arriving late. i did a 1 night trip to neighbouring countries and they were helpful to keep the luggage until we came back. i recommend this place
Hotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets.
Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.
Cosy, boutique -style hotel decorated with whimsical touches. Friendly staff, free and fast Wi-Fi, good water pressure and a small basement gym. Limited, though adequate breakfast buffet selection.
My room's mattress showed its age as it was sagging to one side.
Staff were prompt in retrieving lost property and posting to my next destination.
As Zagreb is a compact city, the hotel is within easy walking distance to all major attractions, with convenience stores at the doorstep and the central train station 2 blocks away.
Like motel, some insects inside the room and need to borrow insecticide to spray the room. Breakfast is good. Environment is ok as it is a residential area and you won’t hear the airplane’s noise. The restaurant in the hotel is also a good choice to eat dinner. Helpful staff . No lift for second and third floor.
The hotel itself is nice, but the room was very dirty. And I’m not talking about minor surface dirt - it was clear that proper cleaning had not been done for a long time. There were layers of dust, a dirty carpet, stained doors, etc.
We also booked parking, but no one explained where exactly we should go or how to enter. When we called the hotel from the parking area, no one opened the gate. We had to go to the hotel in person and ask again.
These are things hotel staff should explain proactively and clearly, rather than guests having to chase this information themselves. Overall, the hotel itself is not bad, but the dirt and the passivity of the staff completely spoil the experience.
Frrom the check-in progress to check-out everything was easy and good. Both room and it's bathroom was super clean, amentities are great, the staff was very welcoming and friendly. Location was also great since it is really located in the center.
Muy bonitas instalaciones y la ubicación cerca del tranvía, el personal muy amable y te ayudan con cualquier duda. Recomiendo totalmente este hotel.
Sangat Baik
47 ulasan
8.8/10
Harga bermula
DKK 876
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Wifi di Zagreb County
Terokai Ulasan Tetamu Hotel di Zagreb County
Lihat semua
9.1/10
Great
GGuest UserNice and clean hotel with excellent service. Front desk was very helpful and recommended good eating places and helped take care of the car. Parking was very convenient just out in front of the hotel.
GGuest UserVery satisfied with this stay. I flew from Munich and arrived early. The front desk arranged a room when there was one available. I am very grateful. The room is very new, the supplies are relatively new, there is nothing wrong with it. The room is very quiet in a residential area, and there is a supermarket and bakery next to it, which is very convenient. The breakfast is good, with a variety of choices and good quality. For example, the dried apricots are as good as those in Turkey, big, sweet and soft. The disadvantage is not the hotel's problem. Although the road from the bus station to the hotel is flat, it is very bad (much better on the station side) and the other side is not as good as the countryside. It is very tiring to drag the luggage
GGuest UserOne Rude Staff Member Ruined an Otherwise Decent Stay
I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience.
Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest.
To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service.
The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.
LLiz MsiaThis is a reputable hotel, and the environment, service, and quality are all guaranteed.
After checking in, we entered our room and were immediately hit with a faint smell of cigarette smoke. We complained, and the front desk promptly switched us to a fresh-smelling room. This reminded us that in the future, when booking, we must specify a non-smoking room.
The hotel breakfast was delicious, varied, and beautifully presented. The gym equipment was excellent. It's also quite close to important uptown attractions, reachable within a 15-minute walk.
The hotel is worth the price. I enjoyed the stay very much.
GGuest UserThis wonderful hotel is right in the center of old Zagreb. Everything is within walking distance.....restaurants abound, flower market and food markets, shops, the trolley for transportation is close by, and many museums, churches, government buildings, parks and Historic sites. The Hotel Dubrovnik is clean, light rooms, comfy beds, and a sumptuous breakfast! We thoroughly enjoyed our stay.
柳柳純一From Zagreb Station, take tram 2 or 6 and get off at Zagreb Bus Station, it's not a problem.
If you're using Zagreb Bus Station, this is a good place to stay. There's no breakfast (there's a 24-hour bakery at the bus station, so you can get some), but there's a kettle and tea and coffee packets and sticks provided, so you can use that instead. Instant soup and cup noodles are also good at the supermarket.
The Wi-Fi is strong and can be used without any hassle.
There's air conditioning, so you can deal with the summer and unseasonable heat.
The facilities are brand new, so it's very comfortable.
GGuest UserFirst things I like to express my appreciation to Toni at front desk who's very friendly welcoming my first day check in and helping me when I have problem with rental car. He really put his effort making so many calls when the rental car didn't response well, but finally all problem solved. And he sent his regard throe his friend at front desk on my second check in after 7 days traveling to Split and Dubrovnik, his name also Tony and he also very friendly.
Thanks to both of you Toni & Tony ( I hope I didn't wrong spelling your name )
It's highly recommend for all type of traveler, the room is very quite, I can't hear anything from next room or outside, sleep like a baby. I love the spacious shower room and all luxury amenities. If not mistaken I think this is a brand new hotel.
Since i drive a car, for me location is not important, 8 minutes drive to the old town, not too far. I like the neighborhood is so quite.
Breakfast has many menus and tasty too.
Overall is perfect , one thing I don't like is the dimming lights.
If they have a brighter light, I will be so happy.
The W By LJ is my youtube channel if you like to see my review video
TThanis T.The hotel is clean and basic amenities are provided. Reasonable with the price. Since I rely a lot on walking, the location is neither good nor bad. It was 2.5 km from the city center but since it is spring, the walk is really enjoyable.
YyingjiemeowThe hotel is at this little quiet corner which is also good since we had to open the window at night (aircon is centralised and it’s still “winter” despite in spring). We were given level 6 which is the highest floor so it helped with the quietness. The breakfast spread was amazing, lots of cheeses and cured meat. The cooked vegetables are the best, though it can get a little oily. It’s a convenient location to walk around the city, and visit the parks and museum. There are good food options around as well. However, we were there during Easter so most of the places are close but there was a pizza place within 6 mins walk which is open during Easter. Lots of supermarkets around, so it’s easy to get snacks and fruits.
CCollectingPassportStampsVery nice hotel with great amenities; a welcome drink, pool, gym, and a spa (extra cost). There was also a rooftop space/bar (didn’t go to see) - the reception staff were very pushy to get people to attend giving a 10% discount for consumption.
The room was very nice and clean, a smart TV welcome with the guest name, free water, coffee and tea. There was also a smart panel to control the lights and air conditioning, it did get warm in the room and the temperature didn’t seem to correlate to the ac thermostat. The bed was comfortable however it was a hard mattress, may find it a little difficult to find comfort if used to a softer mattress.
The hotel is an art lovers paradise, there were artworks throughout the public spaces and room by the artist Boris Bućan - the hotel offered a guided tour to view all throughout the hotel. Great location and close to many tourist attractions, restaurants and supermarkets.
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