Hotel Dengan Wifi di Mersin Province, Türkiye

"The hotel was in a good location. The room was big and comfortable. But at mealtimes we were always rushed. Staff would take away your plate etc whilst other people were still eating. Not good manners. We were told once you have 30 minutes to finish your drink! My friend had a steak so asked for a steak knife. No steak knives in restaurant so had to cut it with ordinary knife. My friend had his own restaurant in UK and was not impressed."

"Balayı için geldik çok güzel ve rahat geçti tavsiye ederim."

"Fantastic stay at Mersin Hilton! The hotel is right by the sea, offering stunning views. The staff provided excellent service, and the restaurant had a great variety of delicious food, including an amazing buffet. However, despite the temperature reaching 28-29°C, the rooms were still set to winter mode, so the air conditioning was not available. Other than that, everything was great. Highly recommended!"

"Отличный чистый отель! Номер небольшой, но уютный. Чистая новая постель и полотенца. Сантехника, слив, кондиционер работают без претензий. Очень красивая обстановка! Персонал отзывчивый, улыбчивый. На завтраке все свежее, вкусное. Пешком прогулялись до набережной. Очень хотелось остаться еще немножко, но мы были ограничены по времени"

"The place was great, clean and new. Compared to other hotels it was kind of pricey. But the facilities and helpful staff make up for it"

"Çok güzeldi otel konum olarak süper kahvaltı süperdi fiyatına göre çok iyi etrafta saçma sapan fiyatlara oteller var kesinlikle burayı tavsiye ediyorum çok güzeldi"

"Facilities and location are perfect, new and well maintained. Breakfast is served in the hotel restaurant at the ground floor of the main building, it's various and delicious, however the service is slow (hot beverage)."

"L'hotel era economico e ben posizionato, però pulizia della camera lasciava molto a desiderare, in allegato le foto di come ho trovato il bagno, che sembrava praticamente non pulito, c'è da dire che si salva grazie al personale, perché nonostante il mio arrivo notturno, il gentilissimo ragazzo alla reception si è impegnato tantissimo per aiutarmi, addirittura non essendoci signore delle pulizie disponibile a quell'ora si è prodigato di sistemarmi la camera personalmente e altro plauso alla colazione davvero buona In generale un buon rapporto qualità prezzo, personale fantastico, ottima posizione, pulizia un po da rivedere, riprenoterei? Molto probabilmente si, arrivare in un paese straniero e trovare già subito persone che si fanno in quattro per aiutarti supera i piccoli inconvenienti riguardo la pulizia"

"家庭賓館，很熱情，門口停車，不太方便的是沒電梯，其他都好！"

"My experience at Noax Hotel in Mersin was very poor due to a serious incident that does not meet the standards of a five-star hotel. On April 24, I left the hotel at 6:00 PM for dinner and returned at 9:30 PM. Upon entering my room, I was shocked to find one person inside the room and another person in the bathroom. When I asked why they were there, they informed me that they were new guests who had just been assigned the room, despite clearly noticing that there were bags and clothes inside, indicating that the room was already occupied. According to their account, they had contacted the front desk to report that the room was not vacant. Nevertheless, the reception sent a bellboy to the room, who proceeded to collect all my personal belongings, including my clothes and luggage, and moved them to the hotel lobby without my knowledge or consent. I immediately went to the reception desk to inquire about why my belongings had been removed and why other guests had been assigned my room. The staff apologized and claimed it was a “mistake.” The duty manager also came and offered a verbal apology. However, what happened goes far beyond a simple administrative error. It constitutes a serious breach of privacy and a significant failure in professional conduct, especially considering that my belongings were handled in a careless and disrespectful manner, and that sensitive personal items, including my personal computer and documents, were in the room. This incident negatively affected my mood and caused discomfort throughout my entire stay. Despite my request for a formal written apology explaining the incident, none was provided, with the justification that it was merely a mistake and that my belongings had not been stolen. Based on the above, my evaluation of this stay is very poor. What occurred represents a serious professional failure that does not align with the standards expected from a hotel of this category."