Hotel Dengan Wifi di Samarqand, Uzbekistan

The friendly staff speak fluent English. I'm not good at English, but they spoke clearly, which was helpful. Above all, the room was so cute that it got me excited! There were no amenities, water, or breakfast service, but I had a very comfortable stay. You take off your shoes at the entrance, which Japanese people might like. I was very happy to be able to walk around barefoot in the room without any worries. There are shops nearby, so you won't have any problems even if you get hungry. The entrance to the guesthouse is a little hard to find, but when I got out of the taxi and looked around, a kind man at the shop showed me the entrance. If you're tired of big hotels, this might be a good way to change your mood!

This hotel boasts an excellent location right next to a park. You can take a pleasant walk through the park to reach Tamerlane's Mausoleum and Registan Square. The hotel itself is lovely, featuring a gym and a good breakfast; we even got different options on our two mornings. There are several restaurants in the surrounding blocks, and about a kilometer away, you'll find banks for currency exchange, although the rates aren't the best.

I really didn't expect this Hilton Hotel to be so cheap, and it was far beyond my expectations in every aspect. 1. It's not far from the train station. It's about 30,000 to 40,000 yuan by taxi, more than ten kilometers away. 2. There are very beautiful artificial lawns around, and a clear river. There is also a cement road by the river, where you can take a sightseeing bus. A few yuan is enough. 3. There is also a large children's playground nearby, the fee is super cheap, one project is about 5-10 yuan. There are also some street snacks. There are also dances and other shows in the evening. 4. There is also a ”mosque” connected to the playground, where you can shop and stroll, and there are also very good restaurants to eat, mainly local barbecue, sacs and other real things. The outdoor dining room is very beautiful, with a white marble column base and a carefully carved wooden beam directly on it, supporting the entire roof. This pavilion is by the river, and the side is full of flowers and plants. The environment is very beautiful. The most important thing is that there are no mosquitoes! 5. The hotel's buffet breakfast is also very rich and beautiful. Children aged 5 are free, and children aged 11 are half price. Of course, you can also buy your own breakfast. 6. It is not far from the famous attractions, and it is very cheap to take a taxi here. 7. There is also a super large water park next to the hotel, which is open from 10:00 to 20:00. This hotel is perfect for staying and playing with children.

We were thoroughly satisfied with our stay at this hotel. Upon arrival, the front desk manager kindly upgraded our room to a suite in celebration of my wife's upcoming birthday—a thoughtful gesture that set the tone for our visit. The suite, featuring a separate bedroom and living room, was impeccably clean and beautifully maintained. Breakfast was delicious, offering a wide range of continental options. While I would have appreciated more local dishes, the variety and quality were excellent. Both the reception and dining staff were friendly, attentive, and eager to assist. The SPA area and swimming pool were spacious, clean, and designed to offer plenty of privacy, even when other guests were present. Tip: About 100 meters to the left of the hotel, there’s a fantastic local BBQ restaurant with affordable, tasty food. A heartfelt thanks to the hotel management and staff for the upgrade and making our stay truly memorable.

The hotel lobby service is very average. The bellhops who drove to the lobby door were not enthusiastic and did not greet guests quickly. You had to call them. The check-in staff were also not enthusiastic and inefficient. Shouldn't they be enthusiastic and quick when you stay for two nights and extend your stay the next day? But the woman was impatient and perfunctory👎; the price is not low for local consumption. A very small room costs more than 1,500 RMB a night. Hilton is a five-star hotel, so shouldn't it provide corresponding services? The hotel's hardware facilities are good, but the soft service training is very poor. Because the hotel is remote and similar to a park, the driver who picked us up could not reach the hotel entrance due to the road closure caused by the local sports meeting, and the hotel shuttle bus was needed to take us out. After the bellhops sent us to the parking lot outside, he didn't even bother to help take the luggage out of the car, and just stood there waiting for us to take it ourselves. I really don't understand how the staff are trained. The service is very poor.

We absolutely loved this hotel. It's location is great and the staff are amazing especially the front desk. There is no lift but the reception staff helped us with the bags. We paid for a more premium room but it was on level 3 so we asked to be changed to room on a lower level and it was great. The Georgian restaurant inside the hotel is amazing. The food is great and the staff were amazing. Will definitely stay there again.

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!

The hotel is next to historical landmark Shah-i-Zinda necropolis. Registan Square is a 20-minute walk or 10-minute drive away. Taxi drivers need to be given the exact location of the hotel, which is on an uphill road, otherwise they may be dropped off in front of Shah-i-Zinda Cemetery. Hotel room is well equipped and wifi is stable. Staffs are really helpful. Fruits provided for breakfast are juicy.

The location is good, you can walk to the tourist spots. The hotel is clean and the staff are very nice. The breakfast was delicious and I was very satisfied.

The hotel is small and located practically in the center. A taxi ride to Samarkand's main sights (Registan, Siab, Shokhi-Zanda, Gur Emir, Bibi-Khanum) takes about 10 minutes and costs 15,000-25,000 soums, depending on the time of day. Right next door, you can find good samsa (a popular spot, frequented by locals). There are many shops and restaurants within walking distance. Cons: no refrigerator in the room, small shower, and a very basic breakfast. Pros: the staff was always helpful, and the TV, in addition to many Russian channels, also has YouTube (a rare find). They allowed a free late checkout (at 5:00 PM instead of 12:00 PM). Overall, I recommend the hotel; it's excellent value for the money.