The hotel room is really clean and spacious, and the buffet breakfast is delicious with a wide variety of food options. It's definitely worth staying here if you're visiting Innsbruck!
This hotel has constructions ongoing so it could be very annoying when construction working is right outside your room. We demanded to change to a different room. The hotel was accommodating. But the cleaning service for the new room didn’t arrive until after 6pm. Combining daily cleaning with turndown? Amazing! So we said no to room cleaning. Service at this hotel leaves a lot to be desired.
We verbleven hier op doorreis van Italië naar België en het hotel bleek ideaal gelegen. Het design en de voorzieningen zijn indrukwekkend: het zwembad, de sauna, de klimmuur en de Kids Cave maakten ons verblijf echt bijzonder. Vanuit de kamer genoten we van panoramische uitzichten die werkelijk adembenemend waren.
Het ontbijt was van uitzonderlijk hoog niveau: zeer uitgebreid, dagvers en ontzettend lekker – echt een topper.
Een klein minpuntje was de minimale inrichting van de kamer en de netheid van het sanitair; in douche en toilet vonden we nog wat haren terug. Dat was jammer, maar woog niet op tegen de vele pluspunten.
Al met al een aanrader en wellicht komen we hier nog eens terug!
Great hotel. Beautiful, quiet rooms. The breakfast buffet is excellent.
Unfortunately, the restaurant in the lobby is completely dysfunctional. I cannot and will not recommend it. It takes 1.5 hours for the food to arrive after ordering.
Then the taste and quality were inadequate, and it was extremely expensive.
The hotel is located in the city of Innsbruck, with convenient transportation and complete facilities around it. The hotel rooms are larger than other hotels of the same price, and this hotel has a very good sense of design. I will consider staying here next time I have the chance.
Very strategic location with great mountain view of the alps. Just 5mins walking distance from the train station and the bus (to airport). Big shopping mall will park nearby. Not far from city center (approx 10-15mins walk). Super friendly receptionist especially Fabian. Thumbs up to him as his amazing hospitality enhanced our experience in Innsbruck.
I hardly leave reviews because I find it a chore but NALA really lives up to its reputation. The hotel is so unique and comfortable .. I don’t even want to go out. I enjoyed staying in the room and even going to the garden to do some reading and work .. it’s just a 10 mins walk to old town and I like it that it’s quaint
The Apartmenthaus Gutwenger provides a great place for travelers to relax after a busy day. The Apartmenthaus Gutwenger offers a pleasant stay in Innervillgraten for those traveling for business or leisure. The hotel is located approximately 23km from Versciaco Elmo/Vierschach Helm. Versciaco Elmo/Vierschach Helm is approximately 23km away by road. Seeing Innervillgraten's sights from this hotel is easy with Freilichtmuseum Alpines Leben-Innervillgraten, Pfarrkirche St. Martin and Wintersportschule Hochpustertal all close by. After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests of this Innervillgraten hotel can make use of the parking facilities. There's never a dull moment at this hotel, our guests indicate that the facilities are excellent.
Travel to Innsbruck town with families last week and booked this hotel for 2 nights. Arrived early so try our luck for early check in. Receptionist was nice and pretty, she let us check in early since our room was ready. They even provide us the Innsbruck Welcome Card since we spend 2 nights here. Hotel lift was quite small, just fit 4 persons (2 adults and 2 kids, along with 2 medium size luggage). Our room is on 3rd floor. Room got two double beds and an indoor balcony with stunning view of the mountains. Balcony got a small round table which perfect for drinking and enjoying the beautiful mountains view. Very comfortable room with all the facilities available. Kids love the room very much. Staff was very friendly and helpful. Breakfast was provided, not many choices but its fresh and delicious. Hotel's staff was very kind and help us order what we wanted. When we heading to town, their staff even remind us to take umbrella because the weather is getting dark. Hotel's staff is so careful observation, she notices us stand at wrong side of bus stop, rush out and inform us about it. We really love this Basic Hotel very much. Very Basic and much love. Really recommend this hotel.
Very Good
84 ulasan
8.5/10
Harga bermula
€ 66
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Parking di Tyrol
Terokai Ulasan Tetamu Hotel di Tyrol
Lihat semua
9.0/10
Great
GGuest UserIt’s within walking distance to the historic street, making it easy to explore the local charm and atmosphere. The view of the Alps from the room was absolutely stunning.
One thing to note is that parking is quite limited, so it’s best to reserve a spot in advance to avoid any inconvenience.
GGuest UserWhen systems replace people
Alpenpark Seefeld is, from an architectural and spa perspective, a high-quality hotel.
The materials, interior design and spa facilities show that a lot of investment and effort went into the physical space.
What failed completely during my stay was human communication.
A small misunderstanding regarding food turned into a deeply uncomfortable experience, not because of the rules themselves, but because of how rigidly and mechanically they were enforced.
Instead of clarifying expectations or simply explaining the system calmly, the staff reacted in a defensive, automated way, as if they were protecting a conveyor belt rather than speaking to a person.
At no point did anyone try to understand what I actually meant.
Instead, the situation was subtly reframed so that I appeared as someone “demanding something for free”, which was never the case. This role reversal felt humiliating and unnecessary — and it happened solely because no one paused for a moment to communicate as a human being.
The same pattern appeared again when I addressed the fact that my room heating was not working for two nights (later confirmed by technicians).
The response was not concern or responsibility, but a procedural answer: “You should have said something earlier, now nothing can be done.”
What connects these situations is not bad luck, but a systemic mindset:
rules over people, procedures over reality, defense over understanding.
This hotel does not have a problem with facilities.
It has a problem with conveyor-style perception of guests, where the goal seems to be closing interactions quickly rather than actually resolving them.
I am writing this not out of anger, but in the hope that the team pauses and reflects:
How did a paying guest end up feeling diminished, unheard, and mislabeled — in a hotel of this level?
With a shift toward real communication and accountability, Alpenpark Seefeld could be excellent.
Without it, even beautiful interiors cannot compensate for the emotional damage caused by robotic service.
LLINIn the past, skiing was very good and the ski area was very close. The hotel staff is also very kind, the only bad thing is to go this time, the restaurant only opened an Asian restaurant, the choice is relatively small
CChoon leongTravel to Innsbruck town with families last week and booked this hotel for 2 nights. Arrived early so try our luck for early check in. Receptionist was nice and pretty, she let us check in early since our room was ready. They even provide us the Innsbruck Welcome Card since we spend 2 nights here. Hotel lift was quite small, just fit 4 persons (2 adults and 2 kids, along with 2 medium size luggage). Our room is on 3rd floor. Room got two double beds and an indoor balcony with stunning view of the mountains. Balcony got a small round table which perfect for drinking and enjoying the beautiful mountains view. Very comfortable room with all the facilities available. Kids love the room very much. Staff was very friendly and helpful. Breakfast was provided, not many choices but its fresh and delicious. Hotel's staff was very kind and help us order what we wanted. When we heading to town, their staff even remind us to take umbrella because the weather is getting dark. Hotel's staff is so careful observation, she notices us stand at wrong side of bus stop, rush out and inform us about it. We really love this Basic Hotel very much. Very Basic and much love. Really recommend this hotel.
TTAOSimple hotel with very welcoming front desk. There are questions and answers, and it is recommended that the tour routes, surrounding traffic, parking, and shopping are introduced in detail! Also recommended local famous restaurants, very good! Breakfast is relatively good, freshly squeezed orange juice is very good! The price is very good.
WWanderlustYiVery strategic location with great mountain view of the alps. Just 5mins walking distance from the train station and the bus (to airport). Big shopping mall will park nearby. Not far from city center (approx 10-15mins walk). Super friendly receptionist especially Fabian. Thumbs up to him as his amazing hospitality enhanced our experience in Innsbruck.
GGuest UserFor the price we paid (€350/night) we expected more. More helpfulness from the front desk, more attention given to the aesthetics of the room, and more care from housekeeping. The hotel charged us an additional €200+ euro to add our children to our two king suites. We found this outrageous Housekeeping did not replace our used coffee cups on our second day, so we had to clean them ourselves. The bath towels were thin and scratchy and were barely bigger than a dish cloth. Although many restaurants in town were closed due to the holiday, the hotel also closed its restaurant, so we ended up ordering take out from a falafel place. What “4-star” hotel doesn’t offer its guests a dining option when they know they are at least a20-min walk from any nearby eateries? We were quite disappointed with this stay and cannot recommend it in good conscience.
KkoratakiLovely stay in the heart of Innsbruck
I had a great experience staying at a hotel right in the center of Innsbruck. The location was perfect — close to the old town, shops, and public transport. The room was clean and comfortable, and the atmosphere was very calm. One of the highlights was the breakfast in the morning — a good variety of fresh options to start the day. I’d definitely recommend this place if you’re visiting Innsbruck!
AAndrew The GreatGenerally speaking, a decent w hotel, with very friendly staff that is willing to help.
On the negative side, the hotel is literały located on the university campus- which results in a lot of noise especially in the evening. Next door to the hotel is a popular pub where students are parting every day into wee hours. Lots of laud conversations especially after the drinking. My room was facing the pub and even though I was on the 3rd floor , I couldn’t sleep without earplugs.
Another thing to know is that a steakhouse is attached to the restaurant - nice place but rather expensive. 12 to 15 min walk to the train station. Numerous bars and pubs in the immediate area, typically crowded in the evening, and people drinking along the side walk that is narrow.
TTravel_AiLingI recently stayed at this hotel and had a pleasant experience overall.
Location: The hotel's location is excellent, making it easy to explore nearby attractions and enjoy local dining options. Everything I wanted to see was within walking distance, which was a huge plus.
Breakfast: The breakfast variety was impressive! There were plenty of options to choose from, catering to different tastes and dietary preferences. I particularly enjoyed the fresh fruits and pastries, which provided a great start to my day.
Bar:The hotel bar was another highlight of my stay. It had a cozy atmosphere, perfect for unwinding after a day of exploring. The cocktail selection was creative, and the staff was attentive and friendly, making it a great spot to relax and socialize.
Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.
Bagaimanakah cara mendapatkan tawaran hotel di Trip.com?
Terdapat beberapa cara mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.
Di manakah boleh saya temukan tawaran hotel di Trip.com?
Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.
Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?
Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.
Berapa banyakkah hotel yang tersenarai di Trip.com?
Terdapat lebih 1,500,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!
Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?
Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.
Bagaimanakah cara menghubungi sokongan pelanggan Trip.com?
Anda boleh menghubungi sokongan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.