A single issue can significantly detract from the overall experience, overshadowing the hotel's positive attributes, such as its location and the city's appeal. The room's cleanliness did not meet the standards expected of a five-star establishment. Despite presumed cleaning efforts, the room exhibited persistent uncleanliness. Evidence of this is readily apparent; for example, personal items left on surfaces, such as an iPad, mobile device, or dark-colored clothing, quickly accumulated dust or grime. Photographic evidence further substantiates this claim. Upon departure after a two-night stay, we attempted to address this concern with the reception. However, instead of offering an apology, the staff questioned our delay in reporting the issue and offered a complimentary coffee as compensation. How funny.
Friendly service. Took good care of us. Our room was very clean. Customer service was top notch. Location is convenient as well - next to Place Bell and across from the bus and metro. Would definitely return. Thank you!
- located in a vantage point that commands a fabulous view of the river
- The receptionist, Khalil, is friendly and caring to us.
- nice and comfortable room that puts it on the pedestal in the same league;
- squeaky clean and spick and span;
- very comfortable mattresses. You are mollycoddled, from the very first moment you hit the sack;
- quiet but conveniences are a stone's throw away!
I had an amazing time in the city of Montreal, with its vibrant atmosphere and lively summer spirit. From strolling through the cobblestone streets of Old Montreal, where history meets modern charm, to enjoying the stunning views from Mount Royal, every day was filled with unforgettable experiences. The city’s festivals and outdoor events added to the excitement, making summer in Montreal truly special. Whether savoring the local cuisine, exploring the artsy neighborhoods, or simply relaxing by the waterfront, every moment was a perfect blend of culture, adventure, and relaxation. Montreal in summer is an absolute delight!
I would highly recommend this hotel, very classic, European style hotel, decent breakfast and a little gym that can get your whole body workout done. The room is very spacious and classic. Very friendly staff and I would definitely stay there again if I am in Montreal next time...
We’ve had a lovely time at Auberge Saint-Antoine! The hotel is lovely and the staff are great, it’s in a great location and some rooms have lovely views like the one we were lucky to get. We used the valet the first time we stayed there who were great, but ended up parking across the road at the multi-storey car park the rest of the days as the valet is around $45+tax and tip so works out quite expensive. We found a really lovely spot around the corner for breakfast too called L’Antiquaire Buffet, they have amazing breakfast and really well priced, lovely staff too! The hotel is in a great location and easily walkable to a lot of sights and great restaurants.
Snug room that the hot shower and warm air were all working in severe winter in Montreal. Perfect location with 5 mins walk from the metro station. Also the hotel provides plenty parking lots which suitable for driving visitors. Staff are always friendly and answerable!
Great hotel with super affordable prices. They provide free breakfast, welcoming drinks and apples! What a surprise! The room is big, with comfy bed, desk, sofa…everything you need. With free parking lot as well. Better than the 4-star Hilton hotel nearby lol
Chambre confortable, avec plancher sans tapis. Système de chauffage efficace.
Le comptoir de la salle de bain est toutefois très petit. Aussi , les tissus mouchoirs (kleenex), très minces, ne sont disponibles que dans la salle de bains.
In town for a JFL show. Location was very convenient and the rom was immaculate. Resto on ground floor is very nice for a convenient meal of quick snack after travel and check-in. Staff are very pleasant and professional and were quick to accomodate our request for a room with a bathtub. My wife likes to soak after the travel part.. had a pleasant special effects surprise at bedtime when the streetlights below penetrated above the curtain/drape rod and produced a bit of a light show on the ceiling. Not enough to interfere with sleep and just right as a night light for the mid night trips to the washroom. All in all very nice hotel in a very convenient downtown location at a reasonable price
Sangat Baik
89 ulasan
8.7/10
Harga bermula
€ 112
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Parking di Quebec Province
Terokai Ulasan Tetamu Hotel di Quebec Province
Lihat semua
8.5/10
Very Good
GGuest UserI’ve been coming to Hotel Zero 1 for a few years, being the only hotel I book in Montreal due to its impeccable walkability. That being said, it’s unfortunate that it’s no longer shiny and new, you can really see the wear and tear over the years. If you want luxury you’re not going to find it here; however, it’s still a great place to stay for the action packed traveller who wants somewhere a bit nicer than a motel to stay. I booked knowing full well it wasn’t going to be the most amazing stay but it was not as bad as some of the Google reviews make it out to be- it’s just dated. The room was clean, check in and check out was easy, and even though the valet service is closed, the parkade they directed us to was safe and straightforward. I’d categorize this hotel as 3 stars as the amenities aren’t that great, but just know what you’re walking into, manage your expectations to that, and you will have a great stay.
It’s just kind of a shame to see a hotel that I have great memories in not keep up with maintaining the property. If they repaired the fabric on the bed, replaced the shower heads and updated with smart TVs, that would make a world of difference.
TLDR;
Pros: clean linens, cable tv, microwave and fridge in the room
Cons: dated technology, broken Roku, only one elevator for the whole building, no on site parking.
GGuest UserThe toilet was clogged. Our key cards kept malfunctioning, and we had to get them reset several times to access our room. The facilities felt a bit worn. On a positive note, we were able to keep the same room. The beds and pillows were comfortable, the included breakfast was comprehensive, and the air conditioning worked very well.
GGuest UserGreat location, close to some very good restaurants and a block away from Old Montreal, and close to Metro stations.
The hotel is quite expensive for what it offers. It does have a laundry facility, which is nice, but the breakfasts are really substandard, considering the cost. Selecting breakfasts increases the room cost significantly, or you could pay $27 per person for the breakfast. It was standard hotel breakfast buffet - you could get twice the quality for half the price elsewhere. And parking is $28 per day, or portion of a day.
AAnonymous UserI had a wonderful stay at this hotel. The check-in and check out process was smooth. Unlike other hotels Home2 suites offered check out at 12 noon, the staff were welcoming, The breakfast buffet offered a wide variety of fresh options.
AAnonymous UserThe hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
GGuest UserMy stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
GGuest UserMy experience was awful. The first night a false alarm went off in the entire hotel at 4:45am. The next day we came back to our room and the room service was not done. Lastly, since the hotel was going through renovations, our last night at the hotel was horrible since the day before the AC units on our floor were turned off cause of the same renovations previously stated. In summary, an awful experience especially for how expensive the hotel was. The only good thing was the location but will never stay at this Embassy Suites again
Bbobodoglocation is ok, price is acceptable, sanitation is ok, facility is ok, service is ok.
generally this is an old school fashion hotel with required quality. two things that are not so satisfied during this journey.
One is although the location is convenient, the surrounding environment is not that good. the hotel is low rise building, and there is a open park nearby. you can here some people grouping and noising at midnight occasionally, i think they rejoice with weeds. also when you walk outside street, the air is full of **** smell.
the second thing is the problem with fire arm in my room on one afternoon, which is loud and harming my ear.
DDarren C ShawAmazing looking hotel incredible location. Only hesitation was the arrival Experience where Porters watched on as we struggled with our luggage but watched multiple porters run to one couple who arrived within moments of our arrival.
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