Amazing place to stay and relax. Winter would be even better as there is an on-site onsen swimming pool and Spa for extra cost though. Gym is the best.
The hotel was very close to old Quebec and walkable distance to all the sites. Love the hotel and the room is adequate. The king bed was really comfortable and would stay here again for sure for my next visit. The hotel is new too but I did not try the swimming pool. Maybe save it for next time to try.
Room was clean and amenities were good. Had sufficient utensils and cookware for warming/preparing food. Bathroom supplies were above average and adequate. Staff were always courteous and helpful. Enjoyed out stay there. Only gripes are location is down the hill from the popular attractions, so had to climb up to go to those places. We didn't mind, but could be tedious for other, especially when there's snow; and our room was towards the back of the building with the gas station next door, which was busy and created a lot of noise. Other than these, the price was decent and close to bus stop.
Good:
-Location was amazing, for old Quebec
-shower pressure was great
-views were amazing
Bad:
-They service huge groups (bands, hockey teams) and they ALLLLL check in at once. Multiple times we couldn’t get back to our room because the line for the elevator went all the way through the lobby.
-the floors were gross. Old an poorly installed laminate, we had over 1cm gaps between ends of boards and crud in between. It was winter and no floor mat in the room meant melting snow and gravel
-room attendants didn’t restock the coffee in the room, and even those packets only had one teeny packet of creamer.
-the coffee maker would only make one mug before shutting down for 15min. It would overheat?
-the hot tubs were the heat of a bath
Two of us thought the beds were decent, two of us didn’t. I left in pain.
Depends on what you need. Don’t overspend, it’s not worth it
We had a wonderful stay at Chateau Frontenac. We arrived early and were pleasantly surprised to be offered an early check-in with a discounted upgrade to a king bed room with a view, which was a great start to our visit.
The room itself was lovely. It is on the smaller side, but that is completely expected in a historical hotel and only adds to its charm. Everything was well maintained and comfortable.
The service throughout our stay was impeccable. The staff were attentive, professional, and genuinely welcoming. The location is unbeatable and you truly cannot find a better spot to explore Old Québec and the surrounding area.
It is on the expensive side, but if you are visiting for a short stay and want to make the most of your experience, it is absolutely worth it. I would highly recommend it for a memorable stay in Québec City.
Very nice hotel and staff especially valet. Upon arrival I was told we were being upgraded to a suite at no charge. My reservation made in May was for a two bed room. The suite had one bed and a pull out couch. Not conducive for four adults. Said they only had one night available in a room with two beds The suite was our only option. Two members of our party slept on a pull out couch for four nights while I paid for a room with two beds to accommodate four adults. No compensation or concessions were even offered to us. Very disappointed. Others be forewarned you can reserve and pay for the room you want but you take the room they give you regardless of what you pay and reserve.
The location cannot be better. The room was sparkling clean and everything was quite new. The only comment I have for other distracted travelers is that it doesn’t have parking included and you will be in a place where it’s impossible to leave the car on the road.
This is my second time staying here and it was just as lovely as the first time. I had to book this last minute since the Airbnb I had booked did not work out as needed. The staff was friendly upon arrival and listened to my requests. The room was beautiful, clean, and spacious. I will always come back to this hotel whenever I come back to visit Montreal.
The hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.
Sangat Baik
115 ulasan
8.0/10
Harga bermula
€ 104
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan parking di Quebec Province
Terokai Ulasan Tetamu Hotel di Quebec Province
Lihat semua
8.3/10
Very Good
LLorca_510The location is excellent. It’s like walking distance to everywhere in downtown. In my three days trip, we barely take any transport when we’re roaming around in downtown area. And the staffs are super friendly and helpful. Will definitely come back again next time!!
GGuest UserThe toilet was clogged. Our key cards kept malfunctioning, and we had to get them reset several times to access our room. The facilities felt a bit worn. On a positive note, we were able to keep the same room. The beds and pillows were comfortable, the included breakfast was comprehensive, and the air conditioning worked very well.
HhaydyweiThe hotel is right next to Chinatown, and the subway station is conveniently located across the street to the left of the hotel's main entrance. If you turn right from the main entrance, you'll find a Southeast Asian food street. It's a fantastic location, just a 7-8 minute walk to attractions like the Old Port, Notre-Dame Basilica, the underground city's fountains, and the Berlin Wall photo spot. What was most surprising was the hotel's Chinese-style decor, and even the food ads in the elevator were in Chinese, which felt very welcoming. We booked a twin room, and it was quite spacious with two comfortable queen-sized beds (1.5m). Some front desk staff speak Chinese, though not always available. Overall, the service was good. The only minor downsides were that the room didn't provide slippers or a kettle, and there was no complimentary bottled water.
GGuest UserThere is no breakfast, the service is average, and a deposit is required when checking in, and the deposit is returned when checking out, which is obviously troublesome and inconvenient for guests. Room inspection is required every time you check out.
强强盗There is a Shuttle bus that is very punctual and has short intervals, which will undoubtedly allow long-distance tired passengers to get a rest as soon as possible. Shuttle drops off every half an hour, and shares the same bus with Best western next door.
FFudoumeimeiThe location is super good, just a few minutes' walk from the free cable car ride point, and close to the mountain villa commercial district. You can park your car temporarily on the roadside in front of the hotel, complete the check-in procedures and get a parking card, and then park your car in the hotel's indoor parking lot (an additional parking fee of 26.05 Canadian dollars will be charged).
The hotel breakfast variety is not rich, but this room price is very cost-effective for breakfast included.
The scenery of the room is very beautiful, with colorful autumn colors outside the window, and the cable car is slow, like a fairy tale world.
AAnonymous UserI had a wonderful stay at this hotel. The check-in and check out process was smooth. Unlike other hotels Home2 suites offered check out at 12 noon, the staff were welcoming, The breakfast buffet offered a wide variety of fresh options.
AAnonymous UserThe hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
GGuest UserMy stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
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Bagi hotel dengan Tempat letak kereta di Quebec, harga purata pada hari bekerja ialah € 180, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah € 197.
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