Hotel Dengan spa di Basque Country, Spain

The lady at the front desk was very friendly and enthusiastic when we checked in, asking if we needed a map and briefly explaining the surrounding routes. The water pressure in the bathroom was a bit low, and switching between the showerhead settings required some guesswork. Breakfast had a decent variety of choices. It's only about a ten-minute walk from the Guggenheim Museum and the airport bus stop. It would have been better if they had provided information about the airport bus service being suspended on May 1st, as we checked out on Labor Day and waited at the bus stop for over half an hour for nothing.

Beautiful hotel, amazing facilities to work from, one of the best gyms that I’ve been to, it would have been so much more seamless if parking, gym etc were included in the price. Especially if the pool provided by the gym is not available, not having to pay for the gym one would make more sense

We came here without a car having got busses from Bilbao. Not easy finding a hotel with a pool and within LaGuardia so worked perfectly. Arguably not a four star but was comfortable and and pool was lovely. Would recommend for the price

This hotel is adults only, which is great! There should be more like it. The location is fine, it’s in a quiet street, which feels far out the city, but it’s actually around the corner from the shops and cathedral and the beach. It’s about 20 mins walk from the old town, though. The hotel has a trendy feel and is very ************ and inclusive, which is fantastic. However the rooms are really small and there’s nowhere at all to put one’s toiletries in the bathroom: it could have been designed better. The balcony was huge and great, but without sun umbrella we couldn’t stay outside in the 30C heat. We found some maintenance issues: leaking tap, broken bathroom door, wonky TV set, but the rest was fine. Average, but cheaper than other hotels in the area.

Hotel is in a great location, close to shopping district and close to bars and eateries.  Rooms are spacious and clean. The bathroom had a shower and a bath which is unusual but well received. About 20 mins in a taxi from Bilbao airport.  Service was good at check in/out.  Roof top bar is a nice offer with a variety of drinks.  I would stay here again.

What an amazing hotel, the staff were most friendly and helpful. Its proximity to the old town makes this a must stay location. The breakfast was spectacular and the rooftop pool and bar were fabulous. Overall an excellent location and will be a repeat stay for me in the future.

Gran hotel tanto por su ubicación como por sus servicios. El personal de la recepción super agradable y el personal de limpieza igualmente. El desayuno buffet muy variado con unos productos locales de calidad. Repetiremos seguro en nuestra próxima visita a Durango.

New hotel very clean nice rooms and wonderful pool.  It’s 25 min walk to the Centro but there is a bus for two euro and tax 9 euro, in the evening it’s hard te get a taxi and find the bus. WE had to walk back twice.  The door locks make a very hard nice which awakes you in the morning

Very friendly staff, it's a piece of heaven nature all around, it was a bit way from my route but it was so worth it. The food was good as well and not to expensive. The room was clean and spacious with a view to the valley. Great Place.