Hotel Dengan Spa di Basque Country, Spain

We came here without a car having got busses from Bilbao. Not easy finding a hotel with a pool and within LaGuardia so worked perfectly. Arguably not a four star but was comfortable and and pool was lovely. Would recommend for the price

We had such a great time this year for Semana Grande. And the Axel Hotel was in the perfect location for us. Right on the river next to a great spot for drinks and food. The rooftop pool is also a great spot to watch the fireworks! The staff was so helpful and friendly. And although we didn't need housekeeping while we were staying there they offered every day to clean our room or swap out towels or necessities for us. What a great experience. We will definitely be back!

Les + : Mention spéciale à l’ensemble du personnel rencontré au sein de l’établissement qui est sympathique et professionnel, l’emplacement est super et les services proposés également (spa, variété du petit dej, horaire check in-out) Les - : Le prix du parking qui pourrait être un petit peu réduit et l’insonorisation entre les chambres et couloirs.

Gran hotel tanto por su ubicación como por sus servicios. El personal de la recepción super agradable y el personal de limpieza igualmente. El desayuno buffet muy variado con unos productos locales de calidad. Repetiremos seguro en nuestra próxima visita a Durango.

Numad studios is actually more for long term stays or students, it did not feel like a hotel, which some may like. Staying as a short term guest (3 nights) I anticipated to be treated more like a hotel guest i.e. a bottle of water in the room, more than one towel, an actual hook to hang the towel on. Unfortunately what I didnt expect was scaffolding around the room, with men working on at my window level, banging. I provided feedback to a survey sent the first time impacted by the works, the next day we were woken at 8am by more works. This was check out day I informed reception on leaving who said she would prefer us to tell her sooner to ensure our stay was to our satisfaction. Whilst a nice thought, the first time was after a long hike (when feedback was provided immediately electronically) the second the morning of leaving. I doubt at that time there was much she could do. However it strikes me they should be aware of where works are going on, especially if worksmen will be on site in the vicinity of room windows. Whilst it is very accessible to the city, this is really and out of town area of hospitals and technology offices/places of study. The room was very clean, transport useful, but it lacked any atmosphere. I would stay here if you are in the area for work or study, otherwise a hotel nearer the city is best. Additionally, the room we booked was not available we were provided, instead of a large studio, with essentially two adjoining rooms, which was a suitable alternative but a shame, particularly as those rooms were where the scaffolding was.

exorbitant price

New hotel very clean nice rooms and wonderful pool.  It’s 25 min walk to the Centro but there is a bus for two euro and tax 9 euro, in the evening it’s hard te get a taxi and find the bus. WE had to walk back twice.  The door locks make a very hard nice which awakes you in the morning

Super miejsce, szczególnie pokoje w głównym budynku. Boczne mniej ciekawe, trochę klaustrofobiczne.

Ya conocía el hotel y sus puntos fuertes siguen siendo la ubicación, la comodidad de las camas, la calidad de las toallas y la bañera de hidromasaje en caso de contar con ella en la habitación. No he disfrutado de la comida en ninguna de sus opciones por lo que no puedo opinar al respecto. En cuanto a las carencias, la estructura de construcción de las habitaciones hace que se oigan y se perciban con claridad las conversaciones de habitaciones aledañas (unos buenos tapones lo solucionan) y la limpieza en esta ocasión me ha dejado y por el polvo acumulado en el mobiliario y los pelos en el baño. El SPA está obsoleto, estaría bien actualizarlo. A pesar de todo la estancia es cómoda y repetiría pero como ya sugerí anteriormente, un hotel de 4 estrellas se define por la atención al detalle.