La ubicación indicada no es muy exacta respecto a su ubicación real. Las piscinas se encuentran 'encajonadas' entre los edificios y son más pequeñas de lo que parecen en las fotos. La persona de recepción que nos atendió fue muy amable, le pedimos algu a recomendación y fue un acierto total.
El personal de recepción es escaso para atender la gran cantidad de clientes que llegan y salen del hotel. El sistema establecido para contactar con recepción no nos gustó nada, no hay un teléfono directo, la centralita pasa la llamada pero nadie la atiende.... después de intentarlo 4 dias antes de nuestra llegada fue imposible.
La Palma es la isla Canaria más verde y más bonita de ahí que se le denomine la isla bonita. Tiene una flora variada y su clima és primavera/verano durante todo el año. Lugares interesantes?, muchos desde sus playas , cascadas, bosques. De laurisilva, producción, destilería de Ron canario, molinos de gofio, y lo mejor su gente. el parador es fanatàstico pues es un edificación típica palmera con su patio interior, donde hay microclima primavera, terrazas , restaurante frente al mar con vistas. L punta de Santa CruZ de la P y unos jardines muy bien cuidados con cascada, estanque, dragos palmera afrente al mar. .
El servicio no se puede pedir más. Repetiremos .
К номеру нужно быть готовым, на самом деле по сути нет окна. Вернее оно очень маленькое и есть, но выходит в узкий колодец и не открывается. И оно находится по сути в ванной комнате. В номере влажно и душно. Я так и не поняла, как нужно было бронировать номер с окнами, в описании было указано, что в номере одно или несколько окон и были фото с окнами. Питание на завтрак понравилось. До круизного порта далеко, нужно брать такси. Для меня выбор отеля оказался не удачным, люблю номера с окнами и балконами, а не спичечные коробочки.
The room was comfortable, with a cozy bed and all the necessary amenities. The reception staff were great , and we are very grateful to them for allowing us to leave our belongings before check-in.
The views, of course, were incredible, as the hotel is located in a picturesque area. There is also an indoor pool with views of the teide.
At the same time, we spent the night in the company of cockroaches, which, in my opinion, is absolutely unacceptable in a hotel where room prices start at $140.
We informed the reception about this, and when we asked if any compensation was possible, they smiled at us and said that it was not possible.
It's a hotel for mass tourism... and achieves good success that way so all was well arranged for guests. Some trivial problems may come for individual guests in that setting... Such as parking our rental car was a bit difficult due to the lack of parking spaces at nights. Oh well... It was a nice stay for us anyway.
Hotel is newly renovated with fresh new look and feel to it. Sea facing. Friendly staffs. Our room was little rundown. My room was close to the reception on ground floor. Bed was very bad & uncomfortable like a cheap £20 hotel. When I mentioned they said it’s coz of last min booking they couldn’t get it sorted. Promised me nicer one next time though the answer wasn’t combing. May be their renovation team hasn’t reached this room yet. I didn’t made an issue of it coz it was a one night stay. Would’ve asked to change if it were a longer stay. Will visit again.
Hotel berhampiran Campo Internacional Maspalomas,Comarca Sur
PPengguna Tetamu2022.12.22
Bellissima location moderna e ricca di confort. Purtroppo in camera hai una bellissima macchina caffè nespresso ma con solo 4 capsule .. non ne hai altre a disposizione quindi sappile sfruttare al meglio durante il tuo soggiorno ! Colazione super ! Piscine da sogno! La zona vip molto silenziosa ma con le stesse caratteristiche della zona comune. La zona esterna è cosparsa di letti balinesi molto belli e comodi ma purtroppo sono a pagamento ! Complessivamente soggiorno da sogno assicurato !
Precioso lugar para alojarse.El problema es la ubicación que hace casi imprescindible el coche.Hay una subida considerable desde la ciudad al Parador. Por lo demás todo excelente. Si además tienes la suerte de poder coger una habitación superior en lugar de standar te lo aconsejo.Hay habitaciones con vistas al mar espectaculares. El edificio es una maravilla y los jardines espectaculares. La piscina es inmensa y darse un baño en ella imprescindible. La atención es muy profesional y la amabilidad insuperable.El desayuno es también espectacular.Te cocinan lo que quieras de la carta muy amablemente. Es un desayuno con vistas que no te debes perder. En definitiva , un buen lugar en La Gomera
Our couple stayed at a RIU hotel chain property for the first time. This is an amazing hotel. At check-in we were treated to champagne and given a room even before the official check-in time. We really liked the comfortable balcony, the spacious room, and the huge shower area. The restaurant served incredibly tasty food, we especially enjoyed the choice of jamón. The polite service from the waiters, the incredibly delicious food — we had a wonderful time, relaxed, and want to come back here again and again.
Hebat
102 ulasan
9.3/10
Harga bermula
KRW 357,475
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan parking di Canary Islands
GGuest UserSanta Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable.
A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled.
Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe.
In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative.
It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice.
Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.
CClarestaBest 4 star hotel!!
Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel.
The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room.
We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal.
The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy.
It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel.
If there’s anything to complain about, I would say the steam room wasn’t working during my stay!
GGuest UserWe had a nice clean appartement which was very spacious. The bed is really good, very soft and we slept like babies. Bathroom was nothing special but clean which is the most important thing. Breakfast is a bit on the expensive side. (8,- for 2 small orange juice). The staff was friendly. We would’ve liked to stay longer but unfortunately it was fully booked. The only downside was the 100,- borg that has to be payed with creditcard as we didn’t have one but we got the appartement anyway. I recommended this place to others if they’re looking to relaxed without the screams from tourists.
If you read this as a tourist please keep this beautiful island clean and show your respect. (We walked around with an empty bag picking up trash along the road)
BbouchaalaThe location is close to the airport, a 5-minute drive away.
However, I'm concerned that the check-in time is a bit late at 4 p.m.
You have to reserve parking in advance.
FFabio MarchesaniBeautiful resort, stylish and relaxing. I had a front pool room and was perfect apart they don’t have queen or king size bedrooms.
I slept very bad, the 2 single beds (not even attached to each other) and pillows are very uncomfortable.
Hope they’ll invest in comfort , I would definitely come back.
GGuest UserMagnicico albergo in posizione panoramica. Tra i più belli 4 stelle in cui ho soggiornoato. Merita da solo un viaggio apposta a Gran Canaria. Pulitissimo, e arredato molto bene (la mia camera aveva anche 1 belle poltroa un divano. Bellissimo il terrazzo privato panoramico on sedute). Spazi comuni magnifici come il salone con divani e biblioteca, sala ristorante, terrazza panoramica e giardino spa con piscina panoramica. La migliore colazione che ho fatto in vita mia in alberghi di questa fascia 4 stelle! Prodotti locali e non di altissima qualità e cucina espressa la mattina. Salmone servaggio, formaggio di capra locale, dolci di qualità superiore ecc. Tovaglie bianche con il logo della catena Paradores.
HHUIHUAVery suitable for parent-child vacation, the hotel has arranged a lot of programs from morning to night. The design details of the hotel are super beautiful and ubiquitous, perfect African style. There are 9 swimming pools, you can definitely find the place you want to lie down and relax. There is a long row of shopping festivals and small restaurants at the entrance of the hotel. The Tujiu restaurant is the most authentic and delicious. The Chinese boss behind the scenes is super enthusiastic about us every time we eat After sending a large glass of wine, take a 7-minute taxi ride from the center of the dunes
GGuest UserWe had a great stay at sunset bay hotel brilliant atmosphere and entertainment the room was a bit noisy as we backed on to some bars and were near the main road but it didn’t spoil or holiday
GGuest UserIdeally located in quiet part close to old town as well as the *****. Two pool areas (one with shallow kids pool) and food available by larger pool -also small dining area just past reception (good selection for breakfast).
Pool table for older kids and small playground for toddlers onsite.
Very clean complex and friendly staff. Fully equipped kitchenette and lovely powerful shower in bathroom which I loved!
Close to lots of shops and restaurants, but relatively steep stroll downhill to beach, fine for us but could be a workout with buggy or if any mobility issues. There was on street parking outside if hiring a car. Lots of taxis around if not! We enjoyed exploring the local areas on foot after a day of sightseeing…some great restaurants close by in the old town.
No air con in the apartment that we could see (but we didn’t ask either as we stated at end January so 24 Celsius and pleasant indoors and out) - recommend checking if going at peak times.
Pools weren’t heated but nice for a dip- clean and lifeguards on duty at both between 9:30 and 6pm.
Relaxing short break at lovely complex, we’ll be back!
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