Hotel berhampiran Bournemouth City Center,Bournemouth100% pelancong memilih kawasan ini
RRTrips2026.03.16
Stayed here in March 2026 with my family.
Overall below average experience.
There was only one passengers lift which was out of service and service lift was very small for a stroller and everyone staying on higher floors were struggling.
Outdoor pool was closed due to season but heated pool was also not functional.
Staff was not rude but they were not Marriott level, most of the requests were declined without any work arounds.
I booked a sew view room and it was very compact, other things were manageable but toilet seat was not. It had very less space that you couldn’t sit properly to poop :)
Breakfast options were good.
Based on my experience I didn’t feel it like Marriott and I would not be able to recommend this to anyone.
Hotel berhampiran Bournemouth City Center,Bournemouth100% pelancong memilih kawasan ini
PPengguna Tetamu2026.01.27
This is my second stay at this hotel. I am a professional dancer and every year there is a major competition held in Bournemouth, and to be honest, Hilton is one of the most closest hotels to the place of competition, which was the main reason to stay there. But, as last year, as this year, the stay didn’t leave a good impression. Last year my Gucci T-shirt was stolen by the housekeepers (it was lying in my suitcase) and the hotel didn’t compensate it in any way. This year, while doing the check-out, the lady at the reception wanted to charge extra money from me. I had breakfasts included, but she told me the opposite was showing in her screen. When I asked her to show her screen, she refused, saying that “oh it’s a mistake, sorry”. Then she said that I have other things to pay and I couldn’t understand what, as we never ate at the hotel during the day, didn’t use mini bar (which wasn’t even filled up), didn’t use spa, basically nothing. She was trying to find out what shall I pay for about 10 minutes. When I told her I’m late to the airport, she said everything is fine and I can go.
These situations with payments and money completely ruined everything and my opinion about the hotel. I won’t come back for sure.
About the food: there is basically nothing to eat. Sausages, bacon, eggs, harshbrowns, beans and some vegetables which look green.
Service: cleaning may be way better. We had plenty of trash in our room such as bottles, cans, empty bags which have been with us for the whole week of our stay and were never thrown away. The first few days the towels were changed, while after that they weren’t even lifted up from the floor.
I was staying with my friend and we occasionally ordered food. I have asked at the reception for two forks four times, but I was totally ignored. On the 5th time, when I was screaming, they finally brought the forks. Same with glasses: I’ve asked for 4 glasses, but have never seen them))
The overall feeling of the stay is absolutely negative, as it’s basically just a place for sleep without any good services. For the money it costs it’s absolutely not worth it.
Hotel berhampiran Bournemouth City Center,Bournemouth100% pelancong memilih kawasan ini
GGeorgios Gkotsis2025.12.27
The best location. Old fashioned hotel. . We visited the hotel on 24,25,26 of December and spa gym was closed.
No free car park. There is big car park 5 mins away by Walk. ( Central car park) 7£ all day
Big restaurant , bar and lounge.
Big meetings rooms
Buffet breakfast 12,5 pp
Lunch or dinner 25£ pp.
Full recommended
Hotel berhampiran Bournemouth City Center,Bournemouth100% pelancong memilih kawasan ini
IImalion9742025.04.27
L'acceuil pendant le check-in est à revoir..
Je n'ai pas pris de petit déjeuner, seulement le dîner. Une discussion stérile commence et l'acceuil a en effet constaté qu'il n'y avait pas de petit déjeuner mais que le dîner...
Personne explique le fonctionnement de l'hôtel, où se trouve le restaurant pour le dîner, juste demander l'heure pour manger.
Je ne me suis pas senti à ma place.
2 bagages en arrivant, je galère pour entrer, personne pour aider...
Mon anglais n'était pas top mais je faisais l'effort de communiquer.
Par contre les serveurs du restaurant du soir sont gentils, agréables et attentionnés. Bravo
Le check-out a été bien mieux et ils étaient compréhensifs. Rien à dire. Sourire était là
L'hôtel est très propre , rien à dire.
Hotel berhampiran Bournemouth City Center,Bournemouth100% pelancong memilih kawasan ini
SSaman Sajid2026.04.03
I had an amazing experience. The staff was very helpful and supportive they also allow me 15 minutes Extra as I was bit late for checking out apart from the issue with wash basin as instantly they fix it. I am recommending this place.
Hotel berhampiran Bournemouth City Center,Bournemouth100% pelancong memilih kawasan ini
BBev Walker-Pugh2023.06.26
Great location for daytime but not so much for night. Very noisy outside until at least 3am.
We had a family room and it was excellent. Loads of space in the main bedroom and then a separate bedroom with two single beds. Beds were really comfortable.
We only ate breakfast in the hotel which was buffet style. Large selection available and it was very good.
The car parking at the hotel wasn’t great. We had to drop our cases then find alternative parking. This was not easy as all nearby car parks were full - cheerleading competition on at BIC.
We really enjoyed our stay and would return.
Very good location, easy bus to the centre but also you have very nice less crowded beach just about 5 min walk. Quiet location, local shop about 3 min walk.
We didn’t had a view 😅 But I guess you are not coming there to sit in the room.
Also very nice and friendly staff!!!
Hotel berhampiran Bournemouth City Center,Bournemouth100% pelancong memilih kawasan ini
PPengguna Tanpa Nama2025.12.14
Hotel is clean and tidy, there is a hill to walk up .? We have stayed at Hampton Hilton a few times , unfortunately like most things there are cut backs . In the scheme of things they are small , Breakfast no fried eggs no mushrooms, they used to serve small chocoate muffins , disappeared , instead of being an outstanding breakfast its now just average at best . Quilt on the bed very thin for December. But all in all it’s okay .
Hotel berhampiran Bournemouth City Center,Bournemouth100% pelancong memilih kawasan ini
PPengguna Tetamu2025.09.22
The restaurant and waiter (David ) were fabulous . The food was delicious and the service from David exceptional . It’s a shame that the receptionist was very curt and nowhere near as friendly . The hotel is very clean and is a good 3srar hotel . I would definitely visit the restaurant in the hotel again but not sure I would stay at this hotel in the future .
Sangat Baik
120 ulasan
8.2/10
Harga bermula
JPY 9,932
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Parking di Dorset
Terokai Ulasan Tetamu Hotel di Dorset
Lihat semua
8,1/10
Very Good
Comfortable hotel near the town centre. The rooms are nice and beds are comfortable. Good breakfast, friendly staff
Staff were very polite, room was old but clean and functional. We were told the pool was open all day until 9pm but we went and there were swimming lessons on.
AAnonymous UserLovely hotel with great facilities. Very friendly polite staff. Room was clean beds comfortable. Tea and coffee in room. Breakfast was good lots of options. Spa facilities good with a nice pool.
88285SueHFabulous location, just across from Knoll Beach. Tasty breakfast. Loved the retro, quirky feel of the hotel and its fabulous sea views. It would be nice if the new owners spent money on improving and refurbishing the hotel as is, rather than on trying to turn it into something different.
This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom… They then didn’t know how to use the card machine.. Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm. Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.
Lovely experience! I stayed here for one night. The staff were so nice. I got the Patrick Swayze room - very happy with that. The hotel has clearly been upgrading - the stairs were beautiful. My room itself was a bit dated, but I understand that they are in the process of doing them up. The bed though was very comfortable, and the price I paid very reasonable. Would definitely book again! It would be nice to see some British celebrities featured - maybe Gregg Wallace or Judi Dench. Leading to my room it was mostly American actors, and I didn't see any home grown talent. I would definitely stay here again.
GGuest UserWe had a 3 day stay at the Harbour Hotel in Christchurch. We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda. Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want. We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch. From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable. All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !
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