Hotel Dengan Parking di West Midlands, United Kingdom

Located on part of the Birmingham University campus in Edgbaston so good location for academic conferences / visiting the university, also short distance to dental hospital, cricket ground, tennis centre etc. Plenty of free parking including blue badge and EV charging. Check-in was quick and efficient. Angela, who checked us in, was friendly and helpful. There is a large bar which serves smaller meals throughout the day and also a restaurant in the evening. The bar food was average price for hotel food (£12+ for sandwich with some soup)  and average quality. Room was clean and tidy, with modern decor. It was very spacious and well equipped with seating and table, ironing board, plenty of pillows, pod coffee machine and plenty of coffee pods, tea bags etc. Black out blinds worked well and there was minimal noise from other rooms / corridor. Would definitely stay again if in the Edgebaston / Birmingham area. 

We had a fantastic stay overnight. fabulous staff willing to help very caring and understanding very helpful all the time we was there. breakfast was amazing. I’m very wonderfully presented those everything you wanted and all nicely displayed and absolutely wonderfully clean and the staff was great so Wood come back thank you. Thank you for everything bye-bye.

Nice relaxing place, beautiful garden. Only issue I had no water available at night. Vending machine cash only. Rest of hotel card only. Reception staff were not helpful. Could not offer a glass of water. Disappointed.

Arrived early - 40 minutes - asked if possible to check in. Told to wait ten minutes and then told ok. Went to room and not ready. Housekeeping not aware but did say they'd do our room quickly. No problem. Just wanted to use loo and would come back later. Returned much later. Room ready and clean. Bedroom bin had not been emptied. Very noisy from traffic through the night. Pillows uncomfortable. Breakfast pretty poor. Hot offering sparse and cold. Continental limited. Staff were very pleasant which was lovely and probably made up for the shortcomings. Would choose somewhere quieter, ideally.

Overall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.

Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe. Pros: Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too. Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful. Rooms are spacious and bed are comfy. Cons: Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked. A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre! My friends was stucked to the same room till the end of her stay w a FAN! Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.

The hotel was fine - Staff at breakfast and in the bar were really lovely. However we were charged twice for this booking. I prepaid through the trip app but my brother arrived first at the hotel and he was charged again. Only by accident did we realise this and said it at the reservations desk. They could not help saying that I would probably get a refund for one of the payments but this has not happened. Have now sent an email to the oops manager so hopefully it won’t be long before we get one of the payments back.

Exceptional service for a half board stay on weekday that offered a tasty 3-course dinner and breakfast in such a premium hotel with pool, gym room, steam room and sauna! Definitely worth to come again and again!

Went with my daughter. as we were seeing Fatboy Slim at the O2 and it’s location to there is literally around the corner and not far from the station or the shopping centre. It is very modern and clean and the bed was so comfy with gorgeous crisp white cotton sheets . Will definitely be going g back when we go to the 02 again!

My Chinese friend stayed here with her 6 year kid, as she wasn't happy with the location and hotel in Snow Hill. So I moved her here closer to my location. She liked the room, TV and the reception was helpful. The park is near to the hotel, so is the library. Very handy for families. The kid liked the pizzas in Greggs and there's a Chinese restaurant close that they ate in, which isn't too expensive. Overall she was happy she stayed here for about 8 days. She thinks she'd stay in this hotel again, if she were to visit England again.