Very nice hotel - good value for money
Staff was very friendly and they helped with what they can.
Convenient was the shuttle to Sannomiya station. For free and every 20min.
Keep in mind, it’s a 20min ride.
Pool liked good; didn’t had breakfast.
The bar is nice, but the view was just „ok“.
We had a wonderful stay at Kobe Meriken Park Oriental Hotel. The harbor view from our room was beautiful, especially in the morning, and the high-floor arrangement made it even better. The room was clean, comfortable, and well maintained. Staff were professional and attentive, and they kindly prepared baby amenities such as a crib and bathtub, which was greatly appreciated. Breakfast was enjoyable with a good variety and a relaxed atmosphere. The location is excellent for walking around the harbor area and enjoying Kobe’s scenery. Overall, a very pleasant and reliable hotel experience that we would gladly recommend.
The location is perfect, with a walkable distance to the JR station and shopping street. There are plenty of restaurants and cafe nearby. The staff was friendly and helpful. The room was clean and tidy. We could see the Himeji castle from our room. We really enjoyed the stay. Highly recommended!
One pof tyhe best hotels I have ever stayed at. I had breakfast and dinner included and there is an onsen with an infra-erd sauna on the top floor with stunning viezs of the Shinkanzen tracks. The location is very convenient too, just a few minutes walk from the JR station.
First time staying at a Dormy hotel inn and super impressed with the level of hospitality for the price!
1. Public onsen and sauna are available on the top floor. Gender segregated with both indoor and outdoor (rotenburo) sections and the usual amenities. Only the sauna is closed overnight, the onsen remains open. Washing machine and dryer are available on 12F too. The washing machine is free, the dryer is not.
2. Free refreshment once you're done with your onsen. Ice cream at night and probiotic drink in the morning.
3. Free serving of ramen (yonakisoba) at night from 21:30-23:00. Head over to the restaurant at 2F.
4. Breakfast buffet is available and it was honestly quite decent for the price.
Would stay at Dormy again if I return to Japan 😊
Hotel berhampiran Arima Onsen Hotspring,Kobe47.3% pelancong memilih kawasan ini
PPengguna Tetamu2025.05.27
One of the best experiences in my life. The view from the windows is incredible. Kaiseki dinner was awesome (requires booking in advance, though).
Modern yet real onsen.
The staff is extremely polite and helpful.
The only problem: bad private bath condition. But nothing critical.
Hotel berhampiran Awaji Island,Awaji7.1% pelancong memilih kawasan ini
PPengguna Tetamu2025.10.19
Clean and comfortable with free coffee (machine) in the lobby.
Note that free parking in not located in the hotel but just across the road. Other than that, nearest kombini is 10 mins walk away. Will require a vehicle to get around more conveniently for those who are coming.
This is a five star hotel in a three star body. Rooms are TINY, like scandanavian homes, but everything was clean and fresh, staff were outstanding, we could store out bags before and after our stay, missing personal articles available for free downstairs. Clear rooftop vie of the castle so you don't have to leave the hotel for beutiful shots of the castle. Near a huge gorgeous, covered pedetrian only walking are. Only sorry to have had only one night here.
Lihat Semua Hotel Dengan Parking di Hyogo Prefecture
Terokai Ulasan Tetamu Hotel di Hyogo Prefecture
Lihat semua
9,1/10
Great
ZZhezidashuA very satisfying trip to Awaji Island was made even better by our hotel. Everything was arranged in the best way. We changed buses from Kyoto and confirmed the pick-up station through the Ctrip platform. When we arrived, it was still early, so we took the free shuttle bus to go shopping (with luggage back to the hotel). We used the coupons to buy lunch and ice cream at Hello Kitty. When checking in, the male waiters all kneel down to serve, and confirm the information of dinner and going out the next day. The room we stayed in is a single-family round house like a yurt with a viewing balcony and a wooden bath. The details of the room are all local characteristics (dressing box, free mini bar/dessert, washbasin are all petrified wood). The central roof is transparent and empty, and you can also observe the stars. We enjoyed the food here for 5 days, especially the dinner was not repeated and changed in various styles. What surprised me was that the waitress could perform saxophone and flute at dinner, and there was a restaurant like a stage on the island where you could also enjoy the waiter's musical performance. The 20,000 consumption vouchers given for 5 days are enough for you to go out for free at noon. We also bought Hello Kitty exclusive gifts for the children at the Big Apple with the vouchers. This trip to Awaji Island is more memorable than the trip to Kyoto, and the people are simple and honest. Everyone is working hard to promote tourism in Awaji Island, which is worthy of praise. I will bring my children here next time.
AAnonymous User对不是日本人完全不友善的酒店
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
GGuest UserI would like to thank all the staff, especially the front desk, for their help during my stay.
There was some confusion with my booking through Trip.com. I had already paid Trip.com for accommodation and breakfast, and I did not realise at first that this was only a prepayment to Trip.com to secure the booking, and that I would still need to pay the hotel directly at the front desk, with a refund to come later from Trip.com.
Your front desk team were very patient and professional in helping me contact Trip.com and clarify the situation so that I could understand why another payment at the hotel was required. I really appreciate their kindness and excellent service.
GGuest UserThis was my second stay at Hotel Okura and it's definitely the most satisfying hotel I've experienced across all my trips to Japan. Even though it's an older hotel, opened in '89, the interior is incredibly well-maintained. The elevators, especially, are so smooth and fast! We stayed during Chinese New Year this time, and the service was excellent. A bellboy helped us with our luggage up to the room (though it seems this service isn't always available, as it wasn't during my last visit).
The hotel boasts unbeatable ocean views, and the back exit leads directly to Kobe Port. While it's not in the bustling Sannomiya area, it's only about a ten-minute walk to places like the Former Foreign Settlement and Motomachi for dining and city walks. Kobe has so many interesting little shops to explore. There's also a shuttle bus service to Sannomiya. I just discovered this time that there's a FamilyMart convenience store right on the hotel's lobby level, which is super convenient.
The room was a generous 40 square meters, which is incredibly spacious for Japan. For the same price point, you'd be stuck in a tiny shoebox in Osaka, Kyoto, or Tokyo. The TV now comes with Netflix! (This is a huge improvement over the terrible TVs at places like the Vessel Hotel in Osaka, where I could never get screen mirroring to work and there were no channels). While Kobe might not have as much nightlife as Osaka, my family was happily binging 'Single's Inferno Season 5' in the room. The toiletries provided are Pola, and there's even an umbrella in the room.
GGuest UserAmazing hotel!! The staff were very friendly and helpful. Large room, incredibly comfortable beds, good temperature control. Very nice shower room. One downside was there was only a small table (there we two of us). There was a shared kitchen and lounge area, which were very nice. The coffee was excellent. I would love to stay there again. Very close to the bus stop and whirlpool tour. But public transport on the island is very limited so it is difficult to get to other attractions if you don't have a car. There is local bike hire, but they were out of/didn't have e bikes, and the hills are very steep.
GGuest UserGrand Mercure Awaji Island boasts unparalleled sea views of the Akashi Kaikyo Bridge and the Seto Inland Sea. Its excellent location, however, makes it best suited for guests traveling by car. Our sea-view room was spacious and comfortable, with floor-to-ceiling windows that made the morning sea sunrise a daily spectacle. Both breakfast and dinner offered a wide variety of dishes; we especially recommend the Awaji Island milk and local onion specialties. However, dining options nearby are limited, meaning you'll likely rely on the hotel's restaurant for dinner. Without a car, finding other dining spots would require a taxi.
The hotel service was attentive, and the front desk staff spoke fluent English, providing helpful guides to local attractions. While the rooftop open-air hot spring bath isn't natural, it was uncrowded, peaceful, and incredibly relaxing with its sea views. On the downside, the facilities are a bit dated, and there's a noticeable lack of family-friendly entertainment options.
Overall, this hotel is ideal for guests seeking serene sea views and a relaxed pace, offering particularly excellent value for money during the off-season.
LL W CI found the rooms surprisingly spacious and comfortable for Japan, easily accommodating my needs with great lighting and bedding. I was impressed by the excellent cleanliness and appreciated the professional, English-speaking staff who helped me with local tips and luggage. While I enjoyed the convenient facilities like the private bath areas and free amenities, I did notice some areas where the hotel could update older fixtures or be more consistent with daily maintenance.
GGuest UserHotel service was good. Dinner and breakfast was provided as part of the stay. Food was good for the stay since there are not much options for food at Arima. Most shops are closed by afternoon. Though the hotel is old but it’s renovated (except for the old wooden cupboard) which made the stay more pleasant. Onsen is indoor and small so will need to go at hours with lesser people.
GGuest UserOverall, a wonderful place. We highly recommend it. It was a wonderful walk from the station to the hotel, and we were greeted with the utmost courtesy, explained everything, and shown around. We were shown to our room and given instructions. We booked a traditional room with futons, and the view from the window was simply stunning. The onsen includes two hot springs, a comfortable changing area with massage chairs, a sauna, and a cold plunge pool. They give free passes to seven public baths in the village. There's a shuttle that takes you to various walking spots. The prices are reasonable. The breakfast buffet was wonderful. We were very satisfied and would love to come back!
JJugenshimaosuiAlthough this is an older five-star hotel, the lobby is spacious and features the traditional five-star amenities, which are well-maintained and appear very clean. The hotel is conveniently located right next to the Shinkansen line. It was raining on the day we arrived, but there's a covered walkway directly from the Shinkansen to the hotel, so we didn't get wet, which was very handy. Check-in was quick, and the staff were friendly. They even informed us about ongoing exterior renovations, mentioning that workers might be passing by at certain times. It turned out to be work on an annex, quite far from our room, but I appreciated the heads-up. We booked a twin-bedded city view room, which was very large and even had a capsule coffee machine, though I couldn't use it as I don't drink coffee. The staff cleaned our room thoroughly every day. For breakfast, you can go to the buffet restaurant on the 4th floor, which offers a good variety of Japanese and Western dishes. The staff there were also very attentive, reminding guests around 10:00 AM that the last seating was at 10:30 AM. Alternatively, you can opt for a set menu on the 5th floor. This is served in a restaurant where the staff wear kimonos and are equally friendly. We had three breakfasts in total and chose the set menu one day; it was simple but tasty. Right next to the hotel is the Herb Garden, which is easily accessible by cable car. A short walk down from there, there's a glass house resembling an indoor rainforest. We enjoyed afternoon tea in a café inside while listening to a piano and violin performance. The hotel is just one subway stop from Sannomiya. It's also easy to walk to the Kitano-cho (Ijinkan Street) area and then to Sannomiya. My only minor complaint was that our room was quite close to the elevator; I would have preferred a room further away. The hotel also offers a direct bus service to Kansai Airport, but it only runs twice a day, at 11:00 AM and 2:30 PM. Since we missed the 11:00 AM bus, we took the subway one stop to the Sannomiya Bus Terminal, which is diagonally opposite Hankyu, where buses run every 20 minutes – also quite convenient.
Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.
Bagaimanakah cara mendapatkan tawaran hotel di Trip.com?
Terdapat beberapa cara mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.
Di manakah boleh saya temukan tawaran hotel di Trip.com?
Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.
Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?
Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.
Berapa banyakkah hotel yang tersenarai di Trip.com?
Terdapat lebih 1,500,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!
Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?
Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.
Bagaimanakah cara menghubungi sokongan pelanggan Trip.com?
Anda boleh menghubungi sokongan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.