Hotel Dengan parking di Canterbury, New Zealand

The park is huge and very disorganised. The staff at the reception was very friendly and nice and the check-in was quick. When we arrived to our cabin the heater was on which made it nice and comfy. The cabin we got had 4 beds for 5 people (e.g. parents and 3 kids), but they all bunk beds and very very old. We had to split and sleep on separete beds as during every breath you take the bed is shaking heavily which intterupts the sleep of another person, especially if they are on a bed above/below you. That's actually very sad, considering that paid for the cabin same amount of money as we could've rent airbnb at Fairlee, but we wanted to try this holiday park specifically. All beds had a set of a clean sheets and towels, even though on couple of them I found stains (that are probably iremovable). The blanket we had on the master bed had cigarrete burned holes (or similar). The floor in the cabin was very very dirty, which made it pretty disgusting to walk on. We also had a TV that we didn't know how to turn on and a small freezer. The cabin itself as pretty comfy except for the dirty floor and dirty ceiling full of died insects. When I walked to take a shower I met about 4 girls that were checking the shower temperature, cause apperantely for couple of hours there was no hot water ONLY in the women section. Men's section in the same block had it. So we waiting, nothing happend and we all (5 women) had to walk all around the park looking for other shower blocks. Because it was past 6 and it's winter time, it was dark and for some reason the park doesnt have any outdoor lights. So I got lost on my way back and had to call my bf to meet me, because this place is like an ant nest - impossible to get through especially during the night time. With this girls we found another shower block that only had 1 single shower and we all had to wait in line. Btw the non working one had 4 showers, which is still very little, considering amount of people staying in the park. The shower and toilets looked very dirty and unmaintaited. The entry to the park had a code for cars that also stopped working, so at some point they just opened it for everyone to pass. So I wouldn't say that it worth to stay there for the money we paid.

The location is next to the road, so there will be noise at night when cars pass by quickly and the houses here are generally not soundproofed. But if the room is near the parking lot, maybe it can be improved. Everything else is perfect, because there is a living room and an open kitchen, two bedrooms (one with a single bed and one with a double bed), a separate bathroom with dry and wet areas, and a hair dryer, which is a great deal

I was a bit disappointed. I was expecting this to be a 5 star place, but there were a lot of things that were definitely not 5 stars. The robes were grey and didn't cover bigger people. One of them had pilling all over it, I didn't want to even wear it. The bathroom door squeaked loudly, so if one person got up to the toilet in the middle of the night, it woke the other person up. There were instructions on how to use the spa bath, but not on how to put the plug in. It didn't just plug in normally. We weren't able to use it on our first night which was very frustrating as it was one of our main attractions. I rang housekeeping the next day. Someone came and had a look and said that you had to turn a know on the side of the spa, how would anyone know that? The lock on the door to outside was broken and a small slide lock had been put on. Why not fix the main lock? I used the toilets to the side of the library and when I washed my hands, the tap was all loose and wobbled round. All these things are little but show that the lodge needs to have things fixed or updated. For $300 per night, you expect the best. The worse thing was on our last morning, we got to breakfast about 8:45, the restaurant closes at 9:30 am. There was continental and scrambled eggs and bacon. At about 9:00 am they stopped bringing out anymore bread to toast. No more croissants, eggs or bacon were brought out. There were about 6 tables with guests and everyone kept going up and checking, but they didn't refill. People were saying, they must have run out of food! But for some reason the waiter kept lifting the lids to the egg and bacon to see what was in there, but of course there was nothing as he hadn't refilled it and he was the only waiter!! I was really disappointed and wouldn't recommend it, unless you are getting a really good discount.

This is a fantastic hotel. Due to flight issues, I checked in late at night, but the lobby was incredibly warm and comfortable, with a beautiful and pleasant atmosphere. The environment is truly outstanding. It faces a large park, offering lovely views, and the transportation is convenient as it's right in the city center and very close to the airport. The lobby fireplace was cozy, and the front desk staff were incredibly welcoming, treating guests like family. The room was very clean and tidy, hygienic, and comfortable. It was spacious, and the bedding was excellent – clean and very comfortable to use. The bathroom was great, and the room overall was very spacious, neat, bright, and grand. Everything felt relatively new. I would definitely stay here again next time. It offers great value for money.

⭐⭐⭐⭐⭐ Had a great stay at Lylo Christchurch. The location is very convenient, especially as it’s close to the airport and transport options. The room was clean, comfortable and had everything we needed for a short stay. Check-in was easy and the staff were friendly and helpful. Overall, a very convenient and comfortable place to stay in Christchurch. Would definitely consider staying here again!

Four of us were traveling, so we booked a suite at this hotel. Let me start by saying that apart from the hotel being new and having good facilities, everything else was pretty mediocre. Facilities: The frying pan provided in the suite couldn't be used with the induction hob, which meant we couldn't heat our food initially. We called the front desk for help, but even they didn't know how to use it and suggested we search YouTube for instructions on how to use an induction hob (our reaction: ???). The front desk also didn't know how to use the in-room phone to contact reception (our reaction: ??? again!). The hotel management team really needs to re-train their staff to ensure every employee is familiar with how to use the hotel's facilities, rather than repeatedly insisting in subsequent communications that there's nothing wrong with the facilities. Hygienics: Pretty average. There were three beds in the room, and the sheets and duvet covers on two of them weren't clean – they had floating lint. Also, the bath towels had very obvious blue pen stains. Service: We contacted the hotel via email the night the issues occurred, and Trip.com also helped us get in touch with the hotel to resolve them. The problems were eventually fixed, but the overall experience remained poor. The hotel's attitude made us feel like we were bringing up existing issues just to get compensation... Finally, there are many better hotels in Christchurch than this one. While it's new, the hotel's service team is a bit lacking. Don't let yourself ruin your trip here.

We are couple with a 5 year old girl. We paid SGD697.85 (Singapore dollar) for staying 2 nights in this “2 bedroom apartment” as stated. 3 points here to explain the terrible experience. 1. tv remote is not working. I don’t mind the owner making excuse like “ replied customer’s message within 20mins…..” but they actually took 29mins to reply (19:10 till 19:39). In fact, they didn’t manage to change the tv remote in the end. So I stayed 2 nights without using the TV! 2.there is no clear and obvious description that this “2 bedroom apartment” is actually an adjoining unit which means when u walked into the front door then there are 2 doors link to split parts of the apartment. The problem of adjoining units are thin walls are used to split the apartment into 2 small units. When u stay in this kind of apartment, u have to endure all kind of noises from whoever staying in neighboring rooms. We had 2 days enduring guesting from the other room shouting, slamming the door, kids screaming like crazy both early in the morning and afternoon! 3. When I reflect this bad experience with trip.com customer service, this hotel responded like they have no fault at all and played with words. This attitude makes us feel like being fooled. We paid money to expect to stay in an apartment with privacy and quiet environment but indeed we had such a bad experience! In this market, if it’s an adjoining unit, they should not charge at the rate as if it’s an entire apartment. I’m alright that they rejected to refund the extra amount they charged. Just have to reflect the facts in the review. Thanks.

This hotel is about an 8-minute walk from the Intercity bus terminal. Its convenient location puts major tourist attractions, supermarkets, and restaurants all within walking distance. What I appreciated most was how kid-friendly it is. It started with them gifting my children bird plushies (worth about $15) at the souvenir shop, and there's also a kids' play area. This was a lifesaver when the kids got tired of sightseeing and perfect for burning off energy before bedtime. Regarding amenities, they lean heavily towards sustainability, so if you want to be extra comfortable, it's probably best to bring your own. They provide a hairdryer, iron, towels, shampoo, and coffee/tea, but no water, toothbrushes, bathrobes, or slippers (which might be standard for hotels in New Zealand). Tissues are provided but not replenished when used up. The central heating didn't seem to work very well, which was a shame, but we managed with the extra blankets they provided.

This hotel stay was an absolute delight, offering the perfect blend of convenience, stunning views, and high-quality amenities. The location right by the waterfront was simply breathtaking, and the proximity to the whale watching center was an added bonus. While the unit was on the second floor, which required carrying our luggage upstairs, the view from the elevated position was well worth it. There was also the option of requesting a ground floor unit if stairs are a concern. The check-in and check-out process was a breeze, with clear instructions provided and a designated key return box for added convenience. Having an assigned parking space just outside the unit was also a thoughtful touch. But the true highlight of this hotel stay was the shower. The water pressure and temperature control were absolutely perfect, making for a luxurious and refreshing experience. And being able to watch the sunrise from the unit was the icing on the cake. Overall, I would highly recommend this hotel to anyone seeking a tranquil, waterfront retreat with top-notch amenities and stunning views. The combination of the convenient location, well-appointed unit, and exceptional shower made this an unforgettable stay.

The hotel is right by Lake Tekapo, very close to the Church of the Good Shepherd… it’s the best accommodation on the lake shore 🩵 I'm really satisfied! The heating was excellent! Plenty of parking too! Tekapo is truly beautiful, I regret only booking for 2 nights! I should have booked 4-7 days instead!!!!!!