I was informed that my booking was not paid when I have actually paid in advance through trip.com. The receptionist at that time was not very fluent in english so I had problems communicating. Thankfully they let me check in for the night but they said that I might need to pay during checkout tomorrow.
I was very grateful that my sister was able to connect to the Trip.com customer service at Singapore and was able to resolve this issue. The other receptionist that I met during checkout was more fluent in English and was very helpful with helping us with the issue. I managed to resolve this and was able to enjoy my breakfast with ease
I booked the single room on the ground floor. Very spacious with a queen size bed. But at night the loud music from the club nearby can be heard. Other than that, location is excellent with loads of dining options and walkable to the shopping area. Also walkable to the largest mosque in Ankara. The breakfast spread is very delicious. The hotel manager, Sezgin, is very obliging and responsive. Nilufar at the reception is very helpful with information. I would stay here again if i return to Ankara.
Beş yıldızlı bir otel donanımı yok,banyo havluları yüz havlusundan biraz büyük rengi gri olmuş incelmiş ve zımpara gibi olmuş böyle havlu kasaba otelinde misafire verilmez ayıptır, çarşaflar,yataklar, yastıklar hepsi 2 yıldızlı bir otel gibi , gerçekten inanılmaz kötü. Ayrıca oda servisinden söylediğiniz bir soda yı bile oda hesabına yaşamayız, peşin almamız gerekiyor diyerek misafiri rencide edici davranışları var. Misafir bir sodanin parasını ödemeden kaçacak ya....
Our stay at Warwick Ankara was truly exceptional! The hotel is in a great location, close to shops, restaurants, and everything you might need while in Ankara. The area felt safe and vibrant, perfect for both business and leisure.
A special thank you to Salim at the front desk, who made our experience even better. He was incredibly welcoming, professional, and went above and beyond by upgrading our room to a more spacious and comfortable one. That gesture really made our stay memorable.
The room was spotless, beautifully decorated, and very quiet. The bed was extremely comfortable, and the overall ambiance of the hotel was classy and elegant. The service throughout was top-notch—friendly, attentive, and efficient.
Highly recommended for anyone visiting Ankara. We would definitely stay here again!
Отличный отель, если у вас длительная пересадка в Анкаре. Огромное спасибо менеджеру на рецепшн. Заселили в 6 утра по прилёту. Хотя время check in 14.00. Плюс читая постель и горячая вода - то что нужно после длительного перелета. В 6.00 уже работал ресторан. От всей души рекомендую отель
It's a really nice hotel, I believe a 4 or 5 Star from what it looked like. We had a high level room with a nice view. The staff was very nice all around and we had a good time staying there.
Well maintained and clean business hotel. A bit far from the city but easily reachable to many attractions and restaurant areas in 20min commute. Very good quality amenities and friendly staff.
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58 ulasan
9.3/10
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