Hotel Dengan Pools di Saskatchewan, Canada

We ordered room service and it never came to the room, after an hour or so we had to go to the lobby and ask, just an accident. But we confirmed the room number 3 times on the phone, and ate cold food which was a little disappointing for room service prices.

My friend and I were quite disappointed as we booked with two different agencies, both claimed breakfast was included! I spoke to two different staff who were quite rude and short! Neither cared that this was a form of false advertising on behalf of the hotel! Personally I feel the hotel should credit me for 30.00 x 2 days. As well as for my friend. I shall be contacting the better businesses bureau to discuss this in detail. My friend upgraded her room to a pool side view … what a joke, the window view was the back of the water slide staircase. That view costs her an extra $40.00 per day what a joke! Pool signs claimed to be open all day however at 12:30 on a busy Saturday they added chemicals to all the areas and shut down just after several of us got small children ready for a before supper. The hot tub was only hot at 9 am and lukewarn by noon. I left a towel on a chair which was still there the next morning, as was others, which shows me no night cleaning of the pool area after an extremely busy day. Our room was comfortable and clean! Beds very cozy and comfortable. Sadly my room window was very dirty with dirty fingerprints. Cafe was pricey however service and food good!

Hotel is nice, I would stay here again. On the surface it looks very nice and modern and clean, but if you look closer you can see that the construction/upgrade work was cheap and not done properly. For example, the door in the bathroom looks very nice but if you look closer it is not flush with the wall, and the latch is actually sticking out very far from the frame in order for the door to line up with it because it is so crooked. Not a huge deal to me, but for the money I’d want it to be a bit more well done. We did the “lil romance” package as well which was nice but not worth the money. We got a bottle of champagne, a cheesecake slice and some roses in the room, as well as a free breakfast from the restaurant which was all nice, but not for the price that it is. The food was ~20 each, and I could have brought a cheaper bottle of champagne myself which would have done the job just fine. Overall it was good, but I wouldn’t do it again.

The location is good. There is a water park, which is noisy because there are many families. The soundproofing is not very good. Due to the complex structure of the hotel, it is difficult to find a room.

Very. I’ve facility, very clean and quiet. The staff was friendly and helpful as well as prompt services. I’d stay here again and tell my friends and family it is a great hotel.

The service was excellent. The staff member in the breakfast room was fantastic. We have never had such a pleasurable experience where a complementary breakfast was offered. The food was delicious. The rooms were clean and spacious. Staff was very pleasant. Would definitely stay again.

Hotel location is slightly biased, but you can also walk to commercial areas such as Midtown. The room is new, super large and the heating is super sufficient. The microwave oven, refrigerator, coffee machine are all available. The hygiene is also very good. Breakfast is the consistent standard of Holiday inn express. It is no problem to eat well, but it is the same thing to eat well. The breakfast in the restaurant can be packed and very user-friendly. I talked with the front desk when I checked out. I was the only Chinese staying in the hotel in recent years.

Amazing property and staff. I stayed for five days and felt like home. The room was big and clean. I got the 8th floor and a good view from my room.

The open-air hot spring is good and can take children under 12 years old. The hotel does not provide breakfast. It is recommended to eat at several nearby Chinese restaurants. The most important thing is to go to the hotel reception and check in at the opposite casino parking lot, otherwise you will be charged twice. Potholes!

I was so happy that I talked to Parth, the front desk guy, I asked if they would consider an early check in and he said right away that it’s okay. He just asked my name and what time we will be there. Most of the hotels won’t do this for so many reasons, the rooms are not ready and etc. It was nice not to wait for a long time just to check in. Thanks to the front desks guys.