Hotel Dengan Pools di Western Australia, Australia

Excellent location in town and could park directly outside our room. We were out the back, which was quiet. It had good laundry facilities, washing machines and driers. Friendly staff. The rooms are a bit dated but the bed was comfortable and had a nice hot shower.

Unfortunately we requested a pool view room with our family and friends which was ignored even though it was booked months in advance and stated on booking .In fact they put us at opposite end of complex overlooking back carpark.This happened on previous stays as well .Nothing has changed even though we noticed several rooms near pool not used at all.My chicken dish was terrible .Receptionist did not know there was a ice dispenser on site when I enquired.Found out from other residents.Breakfast host was very nice and professional and food was good except for extra tiny pancakes .

Big room with a living room area. Netflix and free WiFi available. Bed are big and we had a good night rest for all 3 nights of our stay. There is a heated pool but we did not use it as it was cold. Cooking utensils available. Washer and dryer need some cleaning and maintenance . Went for a whale watching tour which is only 10 mins from hotel. Very conveniently located to visit Busselton Jetty and Margaret River.

I will never ever stay here again . Firstly we arrived at 3pm (check in is 2pm) they then advised our room wasnt ready . Others were also advised of the same thing and we were all given a drink voucher to go to the cafe . That was fine , but then an hour went by , and the could not tell us how long it would be for our room to be ready . So we took off into town for dinner , we were then called at 5:40 to say that our room was ready . So we waited over 2 and a half hours ! We then got to our room only to find the aircon was leaking and the carpet was absolutely soaking , and there were stains/blotches on the bed covers . So we advised the front desk , went for a swim in the pool whilst they dealt with the issue. We then were told we had to move rooms , and it was a downgrade, they offered us free breakfast for the downgrade as the place was fully booked so there wasn’t really anything else we could do . The new room smelt musty and again the carpets were damp , as I believe the shower/bathroom must leak under the floorboards. I did advise the for desk that it’s a health concern as mold is definitely growing in the rooms . You can tell it’s been like that for a long time as the carpet colour along the wall are black . Such a shame cos the pool facilities are amazing , and the location. But it’s is absolutely run down and dirty .

The hotel is brilliantly located close to the Busselton Jetty. The rooms are modern, clean, and have a great view. The service staff are friendly and helpful, and there’s ample parking in the vicinity area.

The room is more spacious than I expected. It looks new and all are working.

The room is big enough, toilet and bathroom is separated. All the things are good and clean but unfortunately not enough tooth brush, only one inside the box. The view from my room is great, river and pool view.

Ideal for family stay, well equipped with kitchen appliances, cooking utensils, and basic seasoning. We had our delicious home cooked breakfast and dinner in the cabin. 100m away to the beach, it's simply awesome!

You can tell back in the day this hotel would have been the 5 star place to be. It is looking a little tired now but it's still a great place to stay and the location is great for a walk along the river or a quick ride on the public bus (free) to the city centre. The pool was my favourite - nice big pool, could do some laps and lots of seating.

Cleanliness need to improve as there is sands in the room. Found there are few big or small spiders in room and bathroom. Overall we still have a good sleep over the two nights stay. The place is quiet.