Hotel Dengan Pools di Western Australia, Australia

The Crown Tower Perth Front Desk charged me additional breakfast cost for 1 adult and 1 child which i already paid in Trip.com. During check-in, I mentioned to the hotel front desk that i booked breakfast for 4 pax. Subsequently I have to contact Trip.com and hotel to ask for refund. However the hotel still charged me credit card service charges due to their mistake. Their front desk’s service is really bad experience to me.

This trip to Perth, I stayed in three hotels in total, and this one for 5 days was my favorite and offered the best value for money. The room wasn't huge, but it felt spacious. The staff were very polite. Initially, I thought they only provided two bottles of water daily, but then I found a card in the bathroom stating that guests could refill water on the first floor! We just didn't notice it earlier. There are many delicious and affordable restaurants nearby, and some beautiful buildings too. Plus, the free Red Cat bus to the city center is conveniently close. I would definitely recommend this hotel to friends.

Will need a local number for calling of airport pick up and they are quite strict in terms of only leaving the hotel upon collection of luggage’s.Good location for red eye flights.

If you stay consecutively, you need to clean the room. You must go to the front desk to remind the hotel to clean the room and replenish the supplies in the room, otherwise the hotel will not clean the room for guests staying consecutively. However, the hotel environment is still good.

We booked it to catch a complimentary shuttle bus for an early flight next morning. Only afterwards did we find out its not available on the weekend. It was also noisy during the night from revellers but it was a Friday night. Will not come again even for the great location. Also looking in part a but tired but could accept for the convenience to airport.

The location is great, within walking distance to the CBD and Perth train station. Many tour operators also use this hotel as a fixed pick-up and drop-off point for their tours. However, the hotel is quite old; basic amenities like USB ports are missing. The rooms, including the bathroom, are very spacious. The price is excellent value for money, especially on weekends.

Housekeeping was poor and sloppy. Cutlery left unwashed, bed not made and on one day left the room door ajar after so anyone could have entered my room. Room curtain controls down up buttons don't work, shower handles were broken in the two rooms we had, aircon couldn't be controlled so both rooms were freezing. Will not recommend. The Holiday Inn Express down the road is half the price and everything works there. 

The television in the room did not work it would turn on but had no reception,we had multiple technicicians enter our room late at night it wasn't until after midnight a technician realized it was the wrong remote control after leaving and returning again and it was finally resolved only to realise the Tv does not have access to netflix or streaming tv. This was a disappointment to our anniversary treat stay at crown, was expecting a more relaxing stay without the hours of disruption of multiple technicicians working in our room at midnight to turn on the television. When the desk staff enquired how was our stay, they seemed oblivious but not overly concerned or genuinely apologetic about the interruption to our stay. It was a shame as the hotel and Crown complex is an impressive location that I have I had the prestigious honour to contribute to the construction and maintenance of the stone and tile installation, dating back to the original buswood build and ongoing upgrades to presidential suites over the years and even the more recently upgraded Crowns construction including their presidential and other exclusive areas. So this was a rare opportunity to experience first hand the exclusive facilities I contributed to. The finished product was a treat to see up close for where our stay allowed us limited access to, I would love to be able to afford to access some of the exclusive areas I had responsibility for parts of prestigious projects there that I hoped to one day witness even if it was on special events like my anniversary, but I don't think even on rare occasion that the local experience is worth the expense might look to Bali resorts still for value and quality of an all inclusive hotel experience stay.

The location is excellent. But the room cleaning service is confusing. When we checked in and be told that room cleaning will be conducted every four days, sometime they did but sometime not. The facility is old and need to upgrade. The staffs in reception are very helpful.

Stayed here for several nights during my work trip and had an excellent experience throughout. The hotel is in a fantastic location in Northbridge, within walking distance to restaurants, cafes, supermarkets, and the Perth CBD. It was also very convenient for exploring popular attractions around Perth. The room was clean, modern, and comfortable, with a very comfortable bed and good amenities. Housekeeping maintained the room well during my stay. The staff were professional, welcoming, and always helpful whenever assistance was needed. One of the highlights of this hotel is the location. It is surrounded by plenty of dining options and provides easy access to public transport. The hotel also offers great facilities and a relaxing atmosphere after a long day of work or sightseeing. Overall, DoubleTree by Hilton Perth Northbridge exceeded my expectations. Excellent service, great facilities, comfortable rooms, and a perfect location. I would definitely stay here again when visiting Perth.