Hotel Dengan Breakfast di Scottish Highlands, United Kingdom

Room was very good and clean but it turned out that you could hear every move of the people in the room above. At 6 am this particular person decided to do his 10000 steps a day in his room and it sounded as if an elephant was marching through. No way to continue your sleep so we ended up having to get up and we left the hotel at 7.15am. I had complained the night before but since the hotel was fully booked there were no other options. I was told it was because of the wooden structure so obviously it was a known issue and they should NOT book both rooms at same time. They also had 2 dogs behind unmanned reception and one of them yapped continuosly for an hour whilst we had our dinner. As we finished dinner they started bringing out cornflakes etc for breakfast for the following morning and left this uncovered, thought this was very unhygienic. Alcohol prices way too high too ( bottle of wine £35.50). All in all not a good experience and wouldn't recommend.

Hotel is really very nice, very cosy. A wee bit out for Aviemore if not driving. Didn't eat there but the large restaurant was well used for both breakfast and dinner so I assume all OK. There is a swimming pool although I didn't use this. Overall I didn't use the facilities but they were well used by others. The Woodshed, which is an external bar on the grounds is good, great pizza. The entertainment - a few nights in the hotel and one night in the woodshed - is fine. I would go to this hotel again.

Enjoyed my stay. Was disappointed that even with an elevator you still need to negotiate some stairs with luggage. The beds were a little uncomfortable. It is a beautiful location and the food was absolutely fabulous probably the best I had in Scotland. I would recommend this hotel just be conscious that you will still have some stairs to negotiate with luggage.

Hotel lovely. Clean and tidy. Bar staff very friendly. Fantastic view of harbour Room, towels from previous guest still on floor, cups not washed, bin not emptied, missing towels. However slept well. Would come back. Thank you

The hotel was fantastic, with great services and amenities. Had an excellent stay there! Worth visiting again!

The facilities were all that we expected and needed. The food was excellent (the roast beef was cooked properly and not raw, as it is in some establishments). The staff were also excellent - very polite and helpful. They also tended to say 'You're welcome' - not the much too common 'No problem'. That was lovely to hear and made us actually feel welcome!

The hotel is looking and feeling very tired and dated and in serious need of upgrading.  They’re charging 2025 prices for 1980 standard services.  They clearly cater for bus tours and large parties which are not there to appreciate where they are and their surroundings.  There was serious problem with running hot water in the room as well as in the showers in the spa.  I overheard many guests complaining about no hot water in their rooms at reception.   Breakfast was very disappointing, they offer a continental selection of one type of cold meat and one type of sliced cheese with pan loaf bread!  Fort William boasts artisan bakery’s so no excuse there.  During breakfast very loud 80s movie themed music is blaring, the dining room is so big there’s practically a speaker above every second table.  When asked to turn it down we were met with a standard reply, “I was just asked to turn it up”. Totally unbelievable.  Due to the large parties tables are not cleared fast enough nor cleaned, we had to clean and set our own table before we could eat and this is where we were directed to sit. Waiting staff are clearly not trained nor directed appropriately for a hotel boasting a high standard.  We were not encouraged to dine in the hotel at all. The exterior of the building is not only showing signs of disrepair but is also very dirty. They are missing the B in the main signage and is the first thing you see on arrival.   Positives:  the room was clean although all views from most rooms do not look out onto anything nice.  Temperature of the pool, steam room and jacuzzi excellent.  The lounge bar appeared to have the best atmosphere and felt like a highland hotel. Would I recommend this hotel? Definitely not!   Would I stay there again? Definitely not!

A decent hotel, would recommended if you’re looking for a quick stay, had to carry up my luggages, take note there’s no lift. Breakfast was decent, not the best but sufficient, like wise to overall rating.

Good location however parking was very limited. We were staying 2 nights and didn’t manage to get a space resulting in us having to pay for parking when the website stated free parking it was a big factor in choosing this hotel. The decor is very dated and scruffy but rooms are clean. Rooms don’t get made up daily unless you request. The windows were very draughty resulting in us keeping the curtains drawn shut. The windows were obscured anyway so you couldn’t use them as a window so guess it didn’t matter. The staff on the desk were polite and efficient.