Hotel Dengan Pools di Brussels-Capital Region, Belgium

Here are some details that the hotel could manage better: 1. Water pressure not strong enough 2. Only 4 hanger hooks on the bathroom door, not enough and far to get the clothes after shower. 3. Artist decor shelves look cool, but not practical for travellers. We need a work desk instead. The tea table is too small for two people to dine, and not even great for doing work. Socket is far, and you will need a 2-3m cable to connect your it to your laptop in the sofa area. 4. Check in process took an hour to be done, but there is no chair for the check-in costumer. The city tax was mistakenly collected. When I showed the prepaid proof, I was asked to send an email to the company to ask for file an investigation. Later in 15mins, I got immediately refund after I asked of if I should contact my travel agent. The room keycard failed to access the first room. It took the receptionists to figure out the solution and I got a new card for another room in 15mins. The efficiency was very low and not smooth at all. 5. We went back to the room after feeling cold stepping out of the hotel around 10am. Later found out two housekeepers started to vacuum the floor and clear the bathroom. We wanted to change our clothes and use the toilet, but they don’t understand. The lady went in and out the bathroom showing impatience and long face. We felt disrupting their work, and we could only get changed in front of the housekeepers in the living room and excuse the lady to let us use the toilet. 6. I once swam in a pool with more than 20 people. It was super crowded. What’s the point of making appointment of using the pool? Besides of the aforementioned, there are still something I like. + There are not many hotels offer pool in Brussels. This hotel has a cool pool on the rooftop with sun baths on each side, and wonderful city view in the both sides of terrace. The pool design is great. + Check in place is in the 2nd floor, bigger than in the lobby of the building. The bar, waiting area and 4 check-in desks are connected in the same area. +Quick lift - It will bring you directly to the floor you press for +The basic room is very spacious and cosy. I enjoyed my stay here. Very quiet all day.

非常非常好的酒店，軟件硬件不比瑰麗差，特別是服務人員培訓得特別好，熱情周到，早餐品類選擇太少不影響再次選擇的可能性。還有，吹風機不好用，可以自己帶。

Im Hinterhof des Hotels war eine große Baustelle, die in der Hotelbeschreibung nicht stand. Leider war diese Baustelle zu hören. Die Zimmer waren auch etwas hellhörig. Im Badezimmer in der Dusche war die Fliese in der Mitte gebrochen und kaputt, da war ein halbes Loch, Verletzungsgefahr. Ebenso konnte man die Badezimmertür nicht schließen, weil man die sonst nicht mehr auf bekommen hat. Der Wellnessbereich war schön aufgemacht, jedoch waren am ersten Abend ganz viele weiße Stücke (keine Ahnung was das war) im Becken auf dem Boden. Durch die Whirlpool Funktion wurde das ganze Wasser aufgewirbelt und irgendwann wurden sie raus gespült. Die Sauna wird wohl von vielen ohne Handtuch benutzt, weswegen das Holz schon ”schrumpeliger” ist. Aber schön gemacht. Beim Frühstück, wenn es sehr voll war, kommt der Mann oftmals mit dem Nachräumen der ganzen Sachen nicht hinterher. Dann muss man echt länger warten bis neue Säfte, Croissants, Toast, Früchte und Rührei da sind. Man konnte sich jedoch echte Belgische Waffeln selber machen. Der flüssige Teig steht neben dem Gerät und man konnte es einfach rein gießen und das Gerät schließen und umdrehen. Sonst ist das Personal echt nett und hilfsbereit und es ist sonst auch echt sauber.

Bon hôtel dans l’ensemble. Personnel très à l’écoute mais beaucoup de petits défauts dans la chambre pour un hôtel 5 étoiles : calcaire, pas de brosse à cuvette, meuble un peu usé. Très belle piscine, le petit déjeuner est bon assez varié. Son emplacement n’est pas loin du centre ville donc c’est parfait.

Hotel itself was okay but trip.com i am not happy with i am extremely disappointed and they are very misleading the room I booked and the image showing on the website is not the room I got when I got there. Hotel manager also confirmed trip.com is advertising the wrong room on their website as few other people had the same issue. I paid for a superior room as I was traveling with my two sons and needed a bigger room I got a small standard room. So I paid more for the superior and got a standard. I have asked for the difference and the inconvenience caused and I am still waiting for a response.

The hotel is in a great location with excellent service and overall a very pleasant stay. The rooms are clean and comfortable, and the price is quite reasonable for what you get. If breakfast were included in the package, it would truly make the experience even better. Highly recommended for anyone looking for value and convenience.

Super worth stay at this hotel with the cleanliness & low cost. Location wise is the the most convenient to Grand place but it’s still a good option for those who want to have city walk and get a good hotel with cheaper price . The lobby looks very grand and there’s good service provided by the hotel to help to bring up the luggage to your room upon arrival.

Stayed for three nights and had a lovely stay, only problem was the lifts weren't working the morning I was due to check out anyway, but besides that this hotel is a hidden gem in the city centre in Place des Martyrs. Rogier station is just a few minutes walk through the shopping centre, for airport bus, train and metro connections. I specifically chose Juliana as this hotel has a swimming pool and wellness facilities, with a mini gym and not many hotels in Brussels have pools. The room I requested was a quiet room on high floor away from lifts, room 306. Very comfortable, but be aware that the large top window brings in a lot of light, you need to ask to get it closed away or it will be very light. It's wonderful to provide Milton Brown toiletries and I enjoyed the Nespresso style coffee and teas provided. Housekeeping were helpful, I lost an earring in the bathroom basin and one of the ladies help recover it, so merci to her for her assistance. Pool, sauna and steam room are great, but be aware that there is no changing area, so go directly down to basement ready changed and wear slippers provided in the bathroom drawers. Staff were very helpful and friendly, I would definitely stay here again if I return to Brussels.

Petit hôtel très agréable, bien situé et parfait pour un court séjour. L’accueil est sympathique . Chambre simple mais propre et confortable. Bon rapport qualité-prix. Je recommande !

personnel semble essentiellement des etudiants . petit dejeuner basique. Mais rien de negatif a signaler