Hotel berhampiran Northeast Calgary,Calgary9.1% pelancong memilih kawasan ini
JJames Y. Huang2026.01.06
I recently stayed at the Holiday Inn Calgary-Airport for a quick stopover. As a frequent traveler through Alberta, I find this IHG property generally reliable, but my January visit was a mix of classic hospitality and a few seasonal frustrations.
The Highlights:
Late Night Relaxation: The pool area was buzzing with families and kids throughout the afternoon and early evening. However, I headed down about an hour before closing and it was a total shift in atmosphere. I managed to have a peaceful, quiet session in the hot tub, which was the perfect way to unwind after a long drive.
Comfortable Rooms: As expected from this brand, the bedding was crisp and the room was well-insulated against the Calgary wind.
Convenience: The proximity to the airport and easy access to Deerfoot Trail remains a major selling point for this location.
The Drawbacks:
Elevator Maintenance: It was a bit unfortunate that during my stay, one of the elevators was down for modernization maintenance. This led to some noticeable wait times in the lobby, especially during the morning checkout rush when everyone had luggage.
Winter Parking Issues: This was my biggest hurdle. Given the intense cold during these Calgary nights, I was relieved to see outdoor stalls with plug-ins. However, I discovered the plug-ins were not powered, meaning my vehicle's block heater wasn't working overnight. Starting a cold-soaked engine the next morning was a struggle; I’d really love to see these activated for guests during the winter peak.
Summary:
Despite the elevator delay and the parking power issue, the staff were friendly and the amenities were clean. It’s a solid 4-star experience, though a few ”winter readiness” improvements would make it a 5.
Hotel berhampiran Downtown Calgary,Calgary72.7% pelancong memilih kawasan ini
PPengguna Tetamu2026.01.02
Good location, however in the faucet everytime you switch to hot or cold water something yellow spits out every couple seconds. There was a mini bar and we did not touch it yet still got charged for a peach water which I did not use and when I phoned once I got the bill they told me that because it was in my room I was charged regardless if it was touched by us or not. My partner and I did not drink anything from there and no one was in our room. Otherwise good location for going out in the downtown and very comfortable beds
Hotel berhampiran Northeast Calgary,Calgary9.1% pelancong memilih kawasan ini
PPengguna Tetamu2026.01.03
Front desk was more than accommodating
Rooms were clean, steam shower is an amazing feature in the room. Shuttle service to airport was easy to book and got me to a from in a timely manner.
Hotel berhampiran Northeast Calgary,Calgary9.1% pelancong memilih kawasan ini
MMubasshir Ali Roshan2025.10.21
Overall good experience, very convenient location and close to Airport, I am not sure about Hotel breakfast policy but they should consider keeping Egg Cheese Omelet separate from other meats i.e. Pork etc. Since some people have dietary need like myself and my family so we have no other options then to visit Tim Hortons or other place for breakfast although we have paid for the breakfast. I asked the same question with the reception guy but they were unaware so we have to wait until breakfast time for answers which is NO.
Hotel berhampiran Northeast Calgary,Calgary9.1% pelancong memilih kawasan ini
SSky C.2025.10.27
I reserved this place for my son's tournament. I stayed well for 2 nights without any inconvenience. However, the table and refrigerator here were too small, so it was a little uncomfortable, but it wasn't a big problem. Some other hotels made loud noises with heaters and microwaves, but this place had a microwave inside the storage, so I could use it quietly while my son was sleeping, and the heater noise was not loud. The front and housekeeper staff were generally friendly and the ice machine worked well. Also, it was nice to have a drinking fountain on the main floor and the swimming pool.
This is the 2nd time I booked this hotel residence the first time March last year without a online booking then I booked through tthrough this year January 30 to February 3rd , I booked this hotel because it's been good service the first time I booked here and I had both times had good service. The hotel is a good location as it has bus service to downtown and southcentre that stops at chinook #10 & 15 + the Red line to somerset and Tuscany with easy transfer to the other lrt line blue line to saaddletown and 69st west end. I only used my hotel to relax and sleep other then that I was exploring and visiting family and friends. The front desk and cleaning staff was amazing 👏. The next time I vacation to Calgary expect a booking from this guy for a 3rd time.
Excellent hotel at a great location. Breakfast was good but could be improved by providing variety of food and most importantly place the tag next to food tray.
The location worked for me because of the functions I was attending in the neighbourhood. It may not for others as there no restaurants or shopping close by. A typical airport hotel. Room was clean. Good basic amenities, fridge, microwave, iron & board, work desk, tv etc. I really liked the shower stall instead of the typical bath tub. The 24 coffee service in the lobby was a plus. There is also available snacks available for purchase. The pool and hot tub were nice to relax at after a tiring day. One of the elevators shudders as it reaches the 4th floor. The breakfast area was little crowded in the mornings with people waiting for things to be replenished. I skipped breakfast on both days I was there. A good stay overall.
Sangat Baik
59 ulasan
8.8/10
Harga bermula
AED 249
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Pools di Alberta
Terokai Ulasan Tetamu Hotel di Alberta
Lihat semua
9.5/10
Amazing
KKrurkrit PhoosakulThe hotel is in a fantastic location with a perfect view of Lake Louise from the room—absolutely stunning. However, the window screen should be removed for an unobstructed view, and having a microwave in the room would be helpful for reheating food.
The walkway in front of the hotel is often covered with horse droppings, which should be cleaned more regularly to maintain a pleasant atmosphere. I stayed in early May, and the paths were still covered in snow. It would have been better if the snow on nearby walkways had been cleared to improve accessibility.
GGuest UserOverall evaluation
This stay was great. The room was clean and tidy, the bedding was comfortable, the facilities were complete, and the service was very thoughtful.
Advantages
1. Environment: The room was quiet and the surrounding environment was clean and tidy.
2. Facilities: The equipment was complete, and the air conditioner, TV, hot water, etc. could all be used normally.
3. Service: The front desk service attitude was good, and the check-in and check-out procedures were all
GGuest UserThe staff was super friendly and very helpful. I called down for extra bath towels and they were delivered within minutes. The hot tub was out of service during our stay but those things happen and can’t always be controlled by the hotel. The kids absolutely loved the slide and spending time in the pool. Only complaint I’d have there is that the pool towels were super small, we just doubled up and made it work. Not really a big issues. Breakfast was also included in our reservation and it was great. Good variety and included bacon/sausage and eggs. The space for breakfast was nice and open and lots of seating. I would definitely stay here again.
GGuest UserOverall it was a decent stay here. Pros:
-Clean room with comfortable beds
-Shower had lots of hot water and good water pressure. -nice clean waterpark with helpful and friendly attendant who did not rush us at the end of the night when our young kiddo was dragging his feet to avoid having to leave - heated pools and 2 water slides made the hotel more appealing for us with having our kids along Cons: - the waterpark slides did not have enough of an angle so we couldn’t get down the slides with out having to propel ourselves at times which was odd but also nearly comical
-tiny rooms especially for the price. It felt a bit cramped with the limited furniture and the kids on pull out sofa. - the bathroom door provided zero privacy from the rest of the room with no sound barrier, plus it had a “frosted” glass panel as the main part of the door so it was completely see through, and was a tiny bathroom. - no in room microwave so we missed out on being able to heat up leftover takeout from our trip to help us keep costs down and reduce waste unless my husband went hunting for one to use on the main floor, but that was quite a hike when we are on 4th floor so food was cooled right down by the time it made it back to our room. - ordering from the menu at the onsite breakfast restaurant was expensive and the food was quite disappointing. My kids seemed to enjoy the breakfast buffet at least which was free for 5 & under at least.
GGusNSVery clean hotel, probably recently renovated because the hallways had that new car smell.
Clara at front desk was very friendly and helpful.
Location is also great within Banff.
My only complaint is related to the temperature controls in the room. I like a cool room, and whatever I did, I could not get the temperature to drop. Even set at the lowest, with fan at maximum, the temperature stayed above 20c.
JJames Y. HuangI recently stayed at the Holiday Inn Calgary-Airport for a quick stopover. As a frequent traveler through Alberta, I find this IHG property generally reliable, but my January visit was a mix of classic hospitality and a few seasonal frustrations.
The Highlights:
Late Night Relaxation: The pool area was buzzing with families and kids throughout the afternoon and early evening. However, I headed down about an hour before closing and it was a total shift in atmosphere. I managed to have a peaceful, quiet session in the hot tub, which was the perfect way to unwind after a long drive.
Comfortable Rooms: As expected from this brand, the bedding was crisp and the room was well-insulated against the Calgary wind.
Convenience: The proximity to the airport and easy access to Deerfoot Trail remains a major selling point for this location.
The Drawbacks:
Elevator Maintenance: It was a bit unfortunate that during my stay, one of the elevators was down for modernization maintenance. This led to some noticeable wait times in the lobby, especially during the morning checkout rush when everyone had luggage.
Winter Parking Issues: This was my biggest hurdle. Given the intense cold during these Calgary nights, I was relieved to see outdoor stalls with plug-ins. However, I discovered the plug-ins were not powered, meaning my vehicle's block heater wasn't working overnight. Starting a cold-soaked engine the next morning was a struggle; I’d really love to see these activated for guests during the winter peak.
Summary:
Despite the elevator delay and the parking power issue, the staff were friendly and the amenities were clean. It’s a solid 4-star experience, though a few ”winter readiness” improvements would make it a 5.
GGuest UserNot our first time staying here -but we left with a sense of frustration today!
It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so
minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered.
Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
After challenging the charge we were told that no charge would be put through on the credit card.
Made to feel like we had “stolen” something when we asked for further clarification on the charge.
“No apologies or thank you for staying with us”.
Disappointing.
Side note - Service in the casino was great - including the restaurant.
AAnonymous UserI am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel.
. I am writing to complain the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge.
Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone. So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line.
So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction.
I am very concerned how your service match up with your high level of fees.
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