Hotel Dengan Pools di Quebec Province, Canada

The bathtub in the bathroom had dust in it. I told the front desk and they offered me a room change.

Good location, close to other services (restaurant, coffeeshop..), close to downtown . Room is large enough, can be cleaner around back door, fresher odor is needed. Staff is ok, some use language more fluently than others. Kitchen/ breakfast is full, relaxing. Parking is safe

Great location. Close to old Montreal. Rooms were big, comfortable bed, good working shower but a tad tatty. Although very clean, the rooms and hotel need a major refurbishment. It was like stepping back into the 1980s. However, this has to be balanced by the location and great service from the team at reception.

We loved this Moxy! The only slight downside was the location - it was just outside of both the Old Town and the main part of the city, a little bit stuck in the middle of no where. This wouldn't be a deal breaker for us, but was a little bit inconvenient a couple of times when we just wanted to pop out to a shop and the nearest was 20 minutes away. However, the rooms were great, clean, spacious, with everything you could need provided in the stash room. We ate and drank at the bar one night, which was fantastic service and good value. However, the pool/gym facilities were incredible! I loved finishing my day with a swim and a dip in the hot tub or sauna, and my husband regularly used the gym.  All in all, great hotel!

Everything was great. My husband and I spent 2 nights during their slow season. Hotel was clean, room was great, and staff was extremely helpful and attentive to our needs.  At the time of our visit, the outdoor fire pit was under construction and the off site gondolas were closed for repairs, but the staff encouraged us to explore the village on hikes and gave of recommendations for other activities nearby. I also lost a necklace and although I never found it, the hotel staff was empathetic and made every effort to locate it and communicated effectively with me.

The location is super good, just a few minutes' walk from the free cable car ride point, and close to the mountain villa commercial district. You can park your car temporarily on the roadside in front of the hotel, complete the check-in procedures and get a parking card, and then park your car in the hotel's indoor parking lot (an additional parking fee of 26.05 Canadian dollars will be charged). The hotel breakfast variety is not rich, but this room price is very cost-effective for breakfast included. The scenery of the room is very beautiful, with colorful autumn colors outside the window, and the cable car is slow, like a fairy tale world.

Room was very clean and big. And has many additions. But breakfast area and the space was dirty and not organised. Cheap chairs and felt like express place. Breakfast had average option Nothing great.. I was charged my deposit twice. Because it did not show in there system. But my bank has deducted twice. I Will have to reconcile with bank later. Front desk Staff are good and friendly. Cleaners etc were not friendly just looking at you like alien. No greetings. If i have optioni wont choose this again. Keep it up guys. It seems hilton always disappoint us. Last time it was embassy suits by hilton niagara falls. ( the worst place to be ever.)

We really enjoyed our short stay at this hotel; the breakfast was perfect and we used the pool with the children. A very pleasant stay.

We reserved a more expensive king room a very long time ago, but finally we got a double bed room on our first day without any refund, what we got is only complementary breakfast, for a couple it’s extremely bad experience. We ask for daily cleaning and I do remind the staff at the front desk before I leave the room for journey on a day, but we found that the cleaning lady forget cleaning the room and the lady pass the buck that we put the do not disturb sign at the door handler which is not the FACT! Also we are care about safe at lobby, but we do found tramp coming lobby for a free coffee at self serve coffee machine, hotel need to address this serious problem as soon as possible, I sincerely hope the hotel can read this review seriously and understand my disappointment.

Excellent location right in the heart of Old Town. The service was okay, but the price is incredibly high, making the overall experience feel a bit lacking. I really don't think staying at the Fairmont Le Château Frontenac is a must when visiting Quebec City. As soon as you walk in, you're hit with an outdated feeling; it doesn't have that sense of grandeur and luxury you'd find at, say, the Peace Hotel, nor the meticulous and thoughtful service of the Seattle Fairmont. If I were to come again, I'd probably opt for a quality B&B in the Old Town for a more comfortable stay.