Hotel Dengan Pools di Anhui, China

定了單卧套房套餐，給了一間視野無敵的江景房間，包含行政酒廊禮遇，面積比較大，前台Anna服務細緻周到，還有歡迎飲品，酒店位置絕佳，去哪裡都比較方便，旁邊是銀泰百貨，一樓早餐也比較豐盛，唯一美中不足的就是空調風機比較響，還好提前帶了耳塞。

第一次到亳州入住萬達嘉華酒店，體驗非常得棒，酒店在市中心，周邊很熱鬧，出行方便。距離高鐵站很近，打車十幾分鍾。內部環境優美，大堂裝修挺氣派的，芍花吊燈很氣派。接待入住手續很快捷，講解細緻，還送了特色養生茶飲。酒店配套設施完善，健身房游泳池都免費使用。特別表揚Sara，服務熱情專業，耐心細緻，幫忙升級了豪華套房，面積非常大，裝修豪華，房間乾淨整潔，配備齊全，有大大的浴缸可以泡澡休息。這個價位性價比真的很高，很棒的體驗，非常推薦！

Very impressive with the front desk services. Front desk 王盈 is friendly n quick to done our check in. 服务管家小鱼 self introduced herself and providing great services to our 3 nights stay, make sure that we are comfortable during our stays. She is gentle and professional in her task and attentive services. We are attending the Singer Zhou Shen's concert at Hefei, the hotel is so considerate and gives the fans, hand warmer/heat pack, as the weather is getting colder. The daily breakfast also very good, aplenty of dishes to choose from locals and western cruisines. Check out time also has been extended till 4pm by thoughtfulness of 小魚, but we need to catch our train at 1pm....Thank you 小魚. A goodbye gift for us as we leaving. We are having a great time staying in the hotel. The view from our room is fantastic, lake view and part city view. This hotel will be our first choice if we visit Hefei in the future.

Negative: - staffs English is not good, they still use cellphone translation - response time at reception for a a keycard replacement was slow - you can see that the corners in the rooms and bar are not thorough cleaned and that although it’s a fairly new hotel, it already looks a little run down here and there - in one of two rooms has been smoked before, although it’s a nonsmoking floor - waiter at breakfast argued that the water will cool down when I asked for cold water and he brought hot, instead of bringing cold water when I asked. After further arguing he finally brought a cup of cold water. - hotel cannot issue an invoice or fapiao so you have to go via Ctrip, which is an additional annoying step Positive: - got a WeChat contact who spoke English and was very helpful and asked if I want to change the room with the smoke smell - breakfast is great - elevators are arriving fast - view is great Have not tried the pool or gym.

Room was spacious and comfortable, although sound insulation of walls, doors, and windows was not enough to prevent noise from neighbours or hallway and street even on 40th floor. Amenities are good and practical. Swimming pool and gym are great. Location is also very good. Service is variable. Staff is very friendly and responsible, but they need to pay a little more attention to simple English skills. However, breakfast and generally, foods in restaurant were not satisfactory enough. Western and international food is just a name. You can't really taste German Wurst or Italian pizza! The continental food, especially western breakfast, is quite ordinary, I'm talking about flavours and tastes, not quantity. It's not very eye-catching and for a five-star hotel as you would expect. Although, overall I recommend hotel.

The hotel interior was slightly old, but overall amenities are acceptable. Breakfast was not too bad, but can be further improved.

This hotel meets Western standards: rooms are clean, breakfast is varied, and service is excellent. The location is great too, as there is a mall right next to the hotel, with different food options.

第一次入住，帶寵物。 從拿行李入住到離店，廬舍的服務態度是一流的。房間大小布局合理，整潔温馨。陽台前的一棵香樟樹讓我想起上一次住在陽台有樹伸手可觸的場景還是在十幾年前的斯里蘭卡北部，那種感覺非常舒適難忘。 酒店位置位於龐大的藝術園區，靠近市區較中心，外賣很方便，但安靜不雜亂。如果時間充足便有很多可以逛逛的地方。 如果一定要説些缺點，那就是房間再多點條案或桌台就更好了，誰讓女士東西較多呢😂 有機會一定會再來，謝謝☺️㊗️生意興隆！

From the moment I arrived, the customer service at the Shangri-La Hotel in Hefei was impeccable, with staff anticipating every need. My room was a sanctuary of cleanliness, where every surface gleamed and the linens were freshly pressed. The attention to detail extended to the immaculate pool and wellness area, which provided a truly luxurious escape. This hotel masterfully combines warm hospitality, an unbeatable setting, and flawless upkeep for an unforgettable stay. Western breakfast buffet and their buffet dinner was dangerously delicious 🤗. Once again, excellent customer service... Thank you 🌹

服務周到熱情，還為我們做了升級，很是感謝。房間乾淨舒適寬敞明亮，停車方便，車位多，餐廳菜品有地方特色，早餐也很不錯，有當地美食。出行方便，距離濉溪石板街也不遠。