Hotel Dengan Wifi di Bukhara, Uzbekistan

The original hotel we booked had a problem, so we booked this one at the last minute. It turned out to be excellent, exceeding our expectations. This hotel only opened this year. The rooms were very clean, the facilities were complete, and the bathroom fixtures were of good quality. The style combined traditional and modern elements, and the details of the decor were very well done. Chatting with the hotel owner upon check-out, we learned that he is a designer who designed and runs the hotel himself, which explains the excellent facilities and service.

Our stay at this hotel was, overall, a pleasant experience. The property itself boasts an exotic charm, with a design that feels both inviting and unique. The hotel was impeccably clean, and the attention to detail in maintaining the premises was evident. Breakfast was a highlight, offering a rich and diverse selection that included an array of local dishes and traditional sweets—a perfect way to start the day immersed in the local culture. The service at the restaurant was warm and attentive. Special praise goes to the young waiter who welcomed us with a friendly demeanor when we arrived early in the morning, straight from the airport. His hospitality set a positive tone for our stay. The SPA and swimming pool facilities were well-maintained, providing a relaxing escape. However, the water in the pool was colder than expected, which slightly detracted from the overall experience. Regarding the room, or more accurately, rooms, they were consistently clean and tidy. Unfortunately, we encountered an issue with the air conditioning in the first room assigned to us—the heating wasn’t functioning properly. After enduring three hours in an uncomfortably cold room, we informed the reception. The staff responded promptly and professionally, showing us three alternative rooms while sincerely apologizing for the inconvenience. One was of the same category (Classic room), while the other two were Superior rooms, offering more space and better views. We appreciated the opportunity to upgrade and chose one of the Superior rooms. However, when it came to preparing the new room—specifically rearranging the twin beds into a king-size configuration—the housekeeping staff seemed less accommodating. Their attitude was noticeably negative, which was disappointing given the otherwise high level of service throughout the hotel. Despite this hiccup, our stay was enjoyable. The hotel's location is slightly removed from the city center, but it’s easily accessible either by a 15-20 minute walk or a very affordable taxi ride. In summary, while there were a few minor setbacks, the hotel offered a comfortable and memorable stay, with standout service in the restaurant and thoughtful amenities throughout. PS please change the slippers as they are cheap and uncomfortable.

I had a wonderful stay at this hotel! 🌟 The location is excellent, making it easy to explore the area. The food was delicious, and the owner was incredibly kind and helpful, which made the experience even more special. They kindly allowed early check-in with breakfast, and the breakfast itself was rich and varied—a perfect start to each day. I truly recommend this hotel to anyone visiting the area and will definitely come back

The facilities were good, as expected from the Wyndham chain. The location is a bit far from Bukhara Old City, so it's not close to tourist attractions, but using Yandex shouldn't be a problem. However, the front desk staff was unfriendly. Even during check-in, they answered the phone and didn't respond properly. I tried to use the hotel restaurant, but it was closed because the entire hotel was booked for Sunday and Monday. I sat alone in the restaurant for over 10 minutes during lunchtime. No staff member offered me a menu or any assistance, and no one was there to keep me company. So, I ended up leaving and having lunch at the lobby bar. The lobby bar staff were friendly and provided excellent service. The front desk and restaurant staff need more training to be more attentive. I don't expect much, but I think the bar staff would be fine.

I seldom give bad reviews and I actively encourage businesses to write truthful experiences. This hotel has no integrity. I couldn't cancel the payment after it had been paid, and I informed the hotel during the day that the bus would arrive a little later in the evening and they must keep the room I booked. The room I booked was a little unique and new, but when I arrived and checked in at 10 pm, the hotel directly informed me of the water pipe problem and arranged me to the nearby Komil boutique hotel. The triple room was extremely shabby! This is too much. They saw that I was tired and told the hotel to reserve a room for me during the day. Why didn’t they explain the situation and put me in another hotel without permission? They didn’t tell Ctrip or ask me. I informed the agent about the situation but he didn’t cooperate with me and gave me a bad review! There are too many tourists in Bukhara. The hotel feels fully booked under the sun during the day. The hotel's attitude towards doing business is very strong! The actual travel experience in Bukhara is not good. Stay for one night at most and leave. It is enough to sell goods everywhere! Besides, they replaced my shower head with another hotel's without my permission, there was no toothbrush or toilet paper, the air conditioner took a long time to cool, there were only two sockets, and the lights were not bright enough! The wooden floor of the room creaks and the old building looks unmaintained. Very few bad reviews were given to these two hotels! The rooms in the old city here are colorful and look good in photos, but the actual hardware is very poor. Special thanks to Ctrip for its active participation in the middle of the night and for offering to change me to a nearby hotel. However, since it was past midnight, the hotel system could not place the order, so I was tired and overcame it. After staying for one night, Ctrip waived half of the room fee. The key point is that I am satisfied with the online customer service staff of Ctrip Hotel. They are proactive and quick in dealing with things. They are always online and cooperate with their team. It's really good. Remember to take the small white receipt when checking out, which is the tax bill!

I liked everything, large rooms, clean, comfortable temperature, polite staff, and also convenient that it is close to the airport. Breakfasts are quite filling.

The room is large, clean and tidy, the service is thoughtful, and the facilities are complete. It is very good to have an extra bed when traveling with two children. I will stay here again next time.

The location is excellent, about a 200-meter walk from Afanti Square. I stayed in a first-floor room. Although the window was blocked by a wall, it didn't affect my stay. The breakfast was delicious, and the freshly ground coffee was a highlight. The garden-style setting in the lobby was very attractive.

The location is very good, just in the ancient city of Buhara, you can walk to every attraction, the breakfast is very rich, one person can't finish it, the room is very warm, it is too hot, this is very good for winter. Very recommended!

The room is luxurious, elegant, generous and comfortable. The environment is elegant and clean with flowers and plants. The interior design is spacious, comfortable and breathable. The quilts, sheets and pillowcases are all very clean and white. The hygiene is clean and tidy. There are cleaners cleaning every day. Thank them for their hard work. 🌹🌹👍🏿 The staff are friendly, gentle and amiable. If you want to travel and rest, you must choose Dendi Plaza Hotel 🌹🌹🌹🌹👍🏿👍🏿❤️