Hotel Dengan Pools di Heilongjiang, China

The location is unbeatable! It's less than 100 steps to Central Street if you just turn right, and about 70 steps to the famous Laochu Restaurant, so you can wait for your table comfortably at the hotel. The service was excellent and very generous. Our room only included one breakfast, but the front desk graciously gifted breakfast for our whole family of three. And the breakfast was fantastic! They had freshly made rice noodles and wontons, as well as Guo Bao Rou (sweet and sour pork) and roasted lamb chops. The roasted lamb chops tasted even better than some specialized restaurants! The mini-bar was also very generous, even including Kvass. The afternoon tea was great too; we ate so much we couldn't even eat dinner. There's a row of cat houses outside the entrance, and according to the security guard, a cat used to live there, but it's apparently gone for Chinese New Year~

I saw some negative reviews and was a bit nervous before checking in. However, my stay turned out to be fantastic! Everything from the service, hardware, and breakfast, to the gym (all Technogym equipment!), and the excellent quality of the pastry at breakfast, met all my expectations. I'm very satisfied, especially with the superb service!

The overall service is very good! Whether it is the front desk at check-in, the cleaning staff, the staff in the gym laundry room, or the staff in the restaurant on the third floor, the service attitude makes people feel at home. The location of the hotel is also very good, with everything around it, and it is also close to the station, which can be reached on foot. It's just that the room is very hot, and the air conditioner is very noisy after turning on the air conditioner. I don't know if it's the same in other rooms. A small suggestion: it would be better if the breakfast waiter didn't push the garbage truck back and forth when clearing the table, which really affects the appetite. Everything else is great. Next time I come to Mudanjiang, I will definitely stay in Hawaii again.

The service at this five-star hotel is quite good. First, I'd like to commend the uncle at the entrance – he truly deserves praise. Every time, he actively helped us open the car door and handle our luggage, being very enthusiastic. I personally feel that the staff at the entrance create our first impression of a hotel, and this seemingly entry-level position is actually very important. Thumbs up to the uncle! We arrived at the hotel around 11 PM on a late flight, and the front desk staff were also very welcoming. With smiles on their faces, they checked us in and even gave the child a small handmade gift. It wasn't expensive, but it made for a really nice experience. Now, for my personal dissatisfactions. We paid an extra 50 yuan for a room with a view of the Ice and Snow World. While they did ask if we were willing to pay extra for the room, and I accepted, I still feel that for a five-star hotel, this practice is a bit ungraceful. The room itself was standard. A five-star hotel in the 'Great North' (referring to a northern region of China) still lags significantly behind five-star hotels in first-tier cities, especially the bathroom – it was really, really old-fashioned. There was no shower cubicle, no wet/dry separation, just a shower curtain. After showering, water almost certainly spilled out. Luckily, the bathroom was large enough that there was still space to stand. If I had checked in in the afternoon, I definitely would have asked to change rooms, but it was late at night, and I couldn't be bothered to move, especially since I wasn't sleeping in the bathroom anyway. Still, it was very frustrating, and I hope the bathroom gets renovated. Overall, it's decent. There's a subway nearby for getting around, and ordering takeout is very convenient – the robot delivery service eliminates the hassle of self-pickup, which is a big plus. **Facilities:** Old **Service:** Very good **Environment:** Good

The hotel does very little to communicate and fully explain in detail to their guests when they check in, we did not know that the hotel was offering dinner to their to its guest on the day of our arrival, we had to ask around, and in so doing it seemed as though we where trying to get crush for a free dinner, the package we booked for had an executive lounge happy hour and light dinner, we had to prove ourselves that we had booked and paid for a package deal. The hotel really needs to improve on their service and alert their guests on what is happening in the hotel so as to avoid embarrassing and unnecessary confusion. The room was clean, but the amenities offered are not up to par. The air conditioner was not making the room cool enough. The room was hot, and the air was tight. The food was good and we were satisfied, this was the best part for my family and I, we where actually skeptical thinking that it's going to be all Chinese but surprisingly we ate more than we anticipated for. The hotel is a good hotel. Would i recommend someone to go and stay there? Yes! But they need to seriously improve on communication and overall service towards their guests, especially foreign guests who want to try out Chinese cuisines, you need to raise the bar and look for service providers who are bilingual so as to facilitate a good service. And please add more pastry recipes to your menu 😋

When traveling, where you stay is incredibly important. This includes excellent hygiene, quiet rooms, warm service, convenient transportation, a great surrounding environment, and good security. The Jinjiang Metropolo Hotel met all these requirements. The hotel is right next to Harbin's Flood Control Memorial Tower, with police officers on duty 24 hours a day, so safety is absolutely assured. It's located at the end of Central Street, next to Impression City and Parkson, making shopping and dining very convenient. You can walk downstairs straight to the Songhua River, and Stalin Park is right by the river. It's a ten-minute walk to the Iron Chain Bridge. Due to its prominent location, there are many subways and buses nearby, making it easy to get anywhere. The front desk staff and the cleaning aunties were all very friendly. Besides water, they also provided two free drinks daily. They even extended my check-out time by two hours for free due to my flight schedule, which I really appreciated. If I come to Harbin again, I'll definitely stay here.

⭐⭐⭐⭐⭐ Fantastic Stay! We had a wonderful time at this hotel. The location couldn’t be better—perfect for exploring the city. The hotel itself has a bit of old-school charm, but everything is spotlessly clean and well-maintained. The staff is incredibly friendly and personal, always making sure you feel welcome. A huge highlight for us was the playroom for children. It’s not just a room—there’s actual staff looking after the kids, which gave us some rare relaxation time. Huge thumbs up! Breakfast is a massive buffet with plenty of choice. And if you book the Horizon Club, you get free drinks and food all day long. Absolutely worth it. We’ll definitely be back!

I really have to praise this hotel! Traveling with kids can be a hassle, but this stay was incredibly comfortable. Even my picky child didn't want to leave. First off, a massive shout-out to the ladies at the front desk! They were all beautiful and tall, spoke softly, and were incredibly gentle and patient with our little one. Every time we passed by, they'd smile and play with him. The most amazing part? Their voices weren't at all like the loud, boisterous Northeastern stereotype, haha! The hotel's location is also fantastic. You step right out into Chinese Baroque architecture, which is perfect for evening strolls and photos. Whatever you want to eat, you can easily walk to. When we were tired from walking with the kid, we'd just head back to the hotel to relax. We were too lazy to go out and eat for several days, so we ordered takeout multiple times, and the ladies always helped deliver it to our room, tirelessly! Seriously appreciate their effort! The little garden in the middle is an absolute gem. Though small, it was covered in snow, and our child would rush out to play there every day. On the last day, before check-out, he spent over an hour playing and only left after being dragged away. He kept saying he wants to come back and play here again! The room deserves a special mention! It was super spacious and clean, so friendly for a family with two kids. The built-in Smith water dispenser was a lifesaver for a mom like me – no need to boil water or buy bottled water, we could get warm water for the kids anytime. It saved so much trouble. And Xiaodu (the smart speaker)! My talkative child could chat with it for two hours, from telling stories to asking about the weather. This mom finally got to relax and scroll on her phone, haha. All in all, this hotel was the biggest surprise of our trip. Next time we're in Harbin, we absolutely have to stay here again~

Wanted to give my thanks to Joe for picking us up in the airport and helping us all around. He is naturally helpful and kind. Well the hotel is grand. It is old but they maintain it. We booked suite room and it is very spacious and comfortable. Bed is just fine and huge bathroom. They make sure to clean our room every day. Location wise is excellent . Close to many malls, travel time to sofia church and some other famous attractions is about 25mins. Just the food selection in this hotel is limited. The chinese restaurant seems close or fully booked all the time and the japanese restaurant is close the whole duration of our week. Hotel says because its off season. I didn't take pictures to share but We definitely gonna book this hotel when we come back to harbin.

I called in advance to communicate and offered to help reserve a parking space. I felt good before checking in. After checking in, the waiters were always very enthusiastic. Check-in at the hotel is slightly less efficient, and when skipping room inspections has become more popular, you still need to collect a deposit for items, but room inspections are very quick when checking out.