Hotel Dengan Pools di Heilongjiang, China

The hotel is absolutely beautiful; the moment you walk in, it feels like stepping into a fairy tale. The service is also excellent, and the breakfast especially deserves high praise. It was incredibly delicious, with a wide variety of dishes and great flavors. The hot dishes, in particular, were superior to many five-star hotels. I was even surprised to find roasted lamb leg and abalone at breakfast, and the sausages were also tasty. The hotel bed was exceptionally comfortable, from the pillows to the mattress. Out of my nine-day trip to Northeast China, this was the most comfortable bed I've slept in. The location is perfect; you step right out onto Central Street, and within 200 meters, there are countless highly-rated restaurants. The only minor downsides are that the elevator is a bit slow, possibly due to it being an older building conversion, and the room was a bit small. However, the hotel thoughtfully upgraded us to a larger room. All in all, it's highly recommended. Upon leaving, they even provided a lovely souvenir gift bag with good quality candies and wafers, as shown in the picture below.

This hotel is really fantastic. It is clean, the staff are friendly and helpful and the location is absolutely perfect -- close to places to eat, shop and close to the pedestrian street. The room is lovely, with mini bar, a little couch, a tub and its clean and lovely. The staff brought and left me snacks, and brought me delicious fruit. Plus I found the people of Mudanjiang to be really friendly and lovely as I walked around the city.

I have to give a huge shout-out to Manager Xiao Jing at the Shangri-La Hotel Harbin! From check-in inquiries to responding to our needs, she was incredibly patient and meticulous, professional yet genuinely caring. She really made our entire trip feel warm and wonderful – truly amazing! We were traveling with a child, and Manager Xiao Jing even offered a complimentary kids' breakfast. At check-out, she gave us a souvenir little tiger. We will definitely choose to stay here again next time we're in Harbin!

What an incredible hotel this is. Our stay has been absolutely 5 star. The staff are incredibly helpful. I haven't remembered all their names but Suyu at the front desk was so helpful in ensuring we got settled in on arrival. It was early and cold when we arrived but this hotel provided us a warm haven. This hotel has all the 5 star features you would expect and more. The multiple hot pools are a highlight. The outside heated pool was amazing during the snow. The staff helped us navigate the city buses easily (the gentleman at the front desk was also great). We will return to this hotel as soon as we can. Harbin is cold but the hotsprings ♨️ are warm

The views are absolutely amazing, and the hotel's location is excellent – everything is easily accessible. The breakfast, in particular, was fantastic! There was a male server clearing tables who was exceptionally good, very service-oriented. He helped me get coffee and even added milk, greeting every guest warmly. The breakfast spread was extensive, all delicious, showing that the hotel puts a lot of effort into it. What's more, a manager was checking in with guests individually during breakfast to ensure satisfaction, which was a great touch and much better than other hotels that chase after good reviews. I'll definitely stay here again!

The place was really clean, and the host was super friendly and helpful. Plus, the food there was delicious! I'm already missing their candied sweet potatoes.

I called in advance to communicate and offered to help reserve a parking space. I felt good before checking in. After checking in, the waiters were always very enthusiastic. Check-in at the hotel is slightly less efficient, and when skipping room inspections has become more popular, you still need to collect a deposit for items, but room inspections are very quick when checking out.

The hotel has breathtaking views from the room, fitness center and breakfast restaurant. The fitness and swimming pool area are excellent. Breakfast had a wide selection of Western and Chinese food. However, I was still a little bit disappointed. The hotel is definitely overpriced and not worth it's value. I came there to celebrate my birthday and clearly stated it in the form that they had sent to me on my email. Usually, the hotels of this level leave a birthday gift of some kind, something like a cake or else. But I didn't get anything, not even a complimentary platter of fruit in the room. I just feel a little bit confused, I think hotels of such level should take such things into consideration. P.S. I want to give special thanks to a swimming pool member Ray Wu, he was very kind and helpful.

Stay one more day. I made a special trip from Beijing to Jiamusi to see the city where my parents lived and worked all their lives. The location of the hotel is very good and the hotel facilities are very good. However, the vehicles on the road keep honking, which affects the staying experience. Such a nice hotel, such a comfortable room, was disturbed by the sound of the horn. I originally planned to stay for three days and made a reservation, but I had no choice but to check out today. I really didn’t want to hear the sound of the horn anymore and leave the city. Thanks to Ms. Zhou Xiaoying at the front desk for her warm and attentive reception and arrangements. The standard service of the hotel staff left a deep impression on us. Thank you.

Coming here again, another new experience, I feel very comfortable. The environment here is very good, away from the hustle and bustle of the city, the air here is fresh, the staff is warm and thoughtful, giving people a home feeling. The room is very warm. I will come again next time when friends gather.